I work with all aspects of technology associated with the daily operation of Foster Fuels. I work closely with CIO to expand scope of information and marketing reach. Network installation and support for Headquarter and 4 branch locations VPN Site to Site Setup and support (Calyptix Access Enforcer) LAN Setup and support (Cisco Small Business, Ubiquiti) WLAN Design and implementation (Engenius,3Com)Dell and Mac computer setup, installation and troubleshooting. (About 70) Windows XP, 7, 8.1 Pro  Apple OS X 10.9+Windows Server 2003 and 2008 deployment and administration including Active Directory support, DNS, DHCP and Remote Access ToolsMS Exchange Server 2003 to 2010 implementation and administrationCompany Wireless Phone Plan Manager  Verizon Wireless – Android and iOS device support (Samsung Galaxy, iPhone and iPad) Backup/Disaster Recovery implementation Cloud Data Storage (Centurylink Data Storage with Cloudberry Labs Software) Backup Exec 2012Sage MAS 200 ERP Accounting package upgrades and support. Report writing with Crystal Reports – using Basic and Crystal programmingSite Automation troubleshooting and training  TMS6000 – Bulk Fuel Plant PLC and hardware troubleshooting Control 4 – Home automation control, troubleshootingSecurity Camera – Management Ubiquiti UniFi Dome and PRO camera system with NVRRoland Wide-Format printer support (Truck Decals, Banners) Versa-WorksWeb site updates and design team member Dreamweaver WordPressFuelMaster – Fuel Management Software – Project ManagerIT Project Manager / Training Manager

Coordinate Emergency Fuel Response during times of disaster and emergency. Work with businesses to make sure fuel needs are met during emergency response.Logistics support - Fuel Supply and Customer AwarenessDocumentation and Billing for ES - Director

Systems Administrator in charge of: LAN, WiFi implementation and support including ZyZel Firewall, Netgear Swithces Desktop Computer setup, installation and troubleshooting. Windows Server 2008 maintenance and support , including Active Directory, DHCP, DNS, Performance monitoring  HP Printer maintenance and support. Sage MAS 200 to 500 ERP Accounting package upgrade and support with warehouse management implementation Report writing with Crystal Reports – using Basic and Crystal programming SQL Backend Data Management Support for MAS 500 Document Management Software and SAS support – ZyLabs - ZyScan Local IT Project Management

Based out of Lynchburg VA, Worked on a regional team of 4 supporting over 1500 devices across 2 statesUsed HP Peregrine IT Management system for Ticket and SLA tracking Sustained Exceeds Performance Metrics of 97% or higher Local area and Wide area network installation and implementation of Cisco switches and routers for all service center, claims offices and agent locations2nd and 3rd Tier Support for all desktops and laptops in VA and WVHP Server deployment and support in coordination with Server Management Group Windows PE and Symantec Ghost Deployment process for all reimage and new deployment PC, laptop and tablet devicesHP Printer maintenance and support including replacement and break/fix4 Hr SLA on Agent office with Cisco router replacement. Pull equipment and cards Install config file and verify Replace router and testing once on siteLocal Project Management –  Agent Training Events – Setup and IT support Mobile Deployment Image Server – Training and Application Windows XP – Deployment/Refresh Team Member

Programmer for Multiple company for Accounting systems to Fuel DeliveryIT Vendor Manager for local small to medium business clients (8 companies) Design and Quote upgrades and new network/server installationsInstallation services Cabling and termination (Coaxial, CAT 5, 5e and 6) PC and server installation and implementation Printer installation – Deskside, Workgroup and Wide FormatSupport Services Remote phone support for client issues Deskside support on set scheduled basis (2 days / month)Programming with Microsoft Visual Basic, FoxPro, C and ProgressServer hardware setup and OS installation and configuration including Active Directory (Windows 2000) DHCP DNS Exchange 5.5Meeting client’s expectation for cost and time frame on IT projects

PC setup and repair. Window NT 4.0, Windows 2000 & 98Software installation Office 97 Pro, HP Reflections (Terminal software for Police Ticket system)Tier 1 Help Desk support of 100 devices Assisted LAN Administrator with network responsibilities including network documentation.