Darrell T. Black Email & Phone Number

Omaha, Nebraska, United States

A senior IT professional with over 2 decades of experience in Executive Management, IT Consulting, Systems Design & Development, Strategic Direction, Business Process Improvement, and Strategic Planning. Proficient in developing and implementing technology systems and processes that align with organizational objectives and budgets. Led large-scale enterprise systems for government entities, significantly enhancing operations through customer service, human capital management, system upgrades/implementations, etc. Adept at team building, collaboration, and clear communication with experience in ensuring successful management, and the timely completion of all projects. A technically sophisticated leader with skills in strategizing with C-level management, strengthening business values with growth strategies and technical expertise. Experienced in IT management experience to cultivate brand awareness while developing a collaborative culture that motivates and leads multigenerational teams.

IT strategy consultants work directly with customers to help them keep up with advancements in technology and increase their IT efficiency and profits. They provide recommendations, guidance, and support to help clients develop and maintain their IT infrastructure and IT operations to meet business requirements and optimize the use of technology improving business performance.I create intelligent workflows that utilize AI, data and analytics, and turn AI aspirations into tangible business outcomes.Our approach, at IBM, to hybrid to build on a foundation of Red Hat OpenShift, the IBM hybrid cloud architecture enables you to build and run with consistency across cloud, on-premises and edge environments.

Lincoln, Nebraska Area

● Provided vision and leadership for developing and implementing information technology initiatives.● Managed the IT operations management of the department which included service management, change management, events management and application management.● Directed the planning and implementation of IT systems in support of departmental operations.● Responsible for all aspects of the agency’s information technology and systems and business intelligence. ● Identified opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources (including staffing, sourcing, purchasing, and in- house development).● Develop and maintain an appropriate IT organizational structure that supports the needs of the agency. ● Approved and prioritized projects as they relate to the selection, acquisition, development, and installation of IT systems.

Columbia, South Carolina Area

● Seven-member Board of School Commissioners is the governing body of Richland County School District One which serves a population of 24,000 students.● The Board is comprised of three at-large members and four members who represent geographic election districts. ● Board members are elected to serve four-year terms. ● Non-partisan elections are held in November of even-numbered years on a staggered basis

My primary responsibilities are as follows:Lead a team that provides 24/7 support for Managed Hosting solutions and corporate Information Technology platforms. These may include server, visualization, enterprise storage, file transfer solutions, Client Data Integration (CDI). Lead the design, development, and deploy global, highly available enterprise-class platforms, coordinate maintenance efforts required to ensure scalability and redundancy. Develop technology roadmaps and ensure that all solutions are current and scalable Provide architectural expertise to ensure that solutions are aligned with IT standards and best practices.Develop KPIs for process and solution attributes, set performance goals, measure and increase performance Establish service level objectives that are acceptable to the organization Understand and improve the existing data flow, data management and business processes. Lead Root Cause analysis efforts in order to identify and remediate technology and process issues. Understand and exploit current and evolving technologies and trends. Lead product and vendor evaluations in order to select best of breed products and implement and release these products into a production environment. Serve as a thought leader in the Information Technology field. Manage all customer escalations according to defined service levels. Provide on-call and after-hours support as required Uphold and promote core values and culture Measures of Success: Meet or exceed the defined service level objectives Successfully perform resource allocation tasks in order to meet project deadlines and established SLA timeframes Ensure teams are successfully assessing the scope and impact of incidents and responding with a sense of urgency that matches the incident, following appropriate policies and procedures. Participate in defining a vision and strategy for technology portfolio.

Tallahassee, Florida Area

● Provided vision and leadership for developing and implementing information technology initiatives.● Managed the IT operations management of the department which included service management, change management, events management and application management.● Directed the planning and implementation of IT systems in support of departmental operations.● Responsible for all aspects of the agency’s information technology and systems. ● Identified opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources (including staffing, sourcing, purchasing, and in- house development).● Developed and maintained an appropriate IT organizational structure that supports the needs of the agency. ● Approved and prioritized projects as they relate to the selection, acquisition, development, and installation of IT systems.

Greater Atlanta Area

● Oversaw strategic IT planning, implementation and support for DeKalb County Government; 2nd largest county in State of Georgia.● Managed and delivered multiple large-scale projects on time and within budget. ● Responsible for budgeting, technology design and support.● Established policies and plans to standardize and manage IT solutions (infrastructure, applications, network, customer support, etc.) for 54 departments and 7500 employees.● Established 1st DeKalb County Information Systems Governance Committee and Information Systems Community Governance Committee.● Implemented HeyGov! Application, am open way for citizens and government to communicate and access non-emergency municipal service● Established departmental teams to review antiquated business models and workflows, applied innovation and technology to enhance effectiveness and efficiency which gained a better understanding of an enterprise focus.● Selected, procures and deployed new hardware, software and upgrades multiple technology platforms across all operations.● Established and maintained policies and plans to ensure security and minimize interruption of government operations (e.g., business continuity, disaster recovery and security).● Developed the IT roadmap aligned with strategic and technology plans.● Oversaw operation of the Data Center, including mainframes, servers associated with Unix and Win environments, storages and databases.● Directed the design, development, operation, and maintenance of Gov portal, the key interface between County information, services and citizens.● Oversaw user support, upgrade and enhancement of all enterprise applications including PeopleSoft, Oracle, Banner, Hansen, GIs and subsystems such as TAX applications.● Established IT Infrastructure Library for process management and implements response time metrics for IT Help Desk.

Master'S Degree, Management Of Technology

Bachelor Of Science - Bs, Mathematics And Computer Science