Darrell Wilson Email & Phone Number

Presales consultingSolution demonstrationsClearing roadblocksSupporting sales process

Wilmington, Ohio

• Recruited to key leadership role on a transformative team using Perceptive Software (Brainware) and other ECM tools to create a data extraction and validation solution for processing millions of auto loan packets.• Served on Design team for system to process time-sensitive bank loan packets from auto dealerships daily, achieving recognition rates above 99% on average and reducing need for human review.• Translate requirements of application functionality for automation, improvement and Integration of existing platforms adding additional capacity to auto contract processing capability.• Developed SharePoint sites and other management tools for better organization, control, and reporting on analytical performance data to quantify results, to aid in gathering data required for artificial intelligence training.• Drove and supported testing of capture process and related technology of current Kofax scanning environment for technical insights to improve image quality using Kofax VRS and other intelligent capture tools.• Produced and managed large testing datasets, advanced spreadsheets, and wireframes, mapping out data flow and user interface.• Led collaborative efforts of several proof of concepts (POCs) for evaluation of systems within imaging operations and data extraction.

• Recruited to increase return on investment (ROI) by expanding ECM solution I previously implemented during my 2008 - 2011 tenure as the document centric system of record, integrated with various line of business systems• Provided management of the OnBase platform, growing, expanding, and advocating for program utilization.• Managed the interest of multiple stakeholders by automating select business processes including the daily importing of millions of electronic documents and images for process automation, retrieval, retention, and archive.• Built team unity by training and mentoring junior team members to resolve technical issues and design challenges and regularly collaborating with cross functional team resources.• Served as voice of the customer on Hyland Software Board of Directors (Advisors) serving as liaison for the Financial Services Industry, working with executive and engineering teams to ensure exceptional solutions for the industry.• Automated numerous business processes, including receiving and tracking incoming time-sensitive customer mortgage documents which streamlined process, eliminated errors, and facilitated faster customer service.

Cincinnati, Ohio, United States

• Served as a dedicated resource working exclusively on largest national account, helping to manage the relationship with executives, divisional CTO’s and directors and local IT staff to build scalable enterprise processes and systems.• Designed and implemented the world’s largest distributed capture system for business documents and helped drive document generation and printing across the entire enterprise.• Developed and cast vision to executives and senior leadership of our client for eCopy deployment and the development of new applications in creating an “enterprise document highway” infrastructure.• Maximized existing resources by leveraging eCopy ShareScan software with thousands of multi-function devices (MFD) throughout enterprise using API’s to create numerous centralized scanning applications.• Reduced HR onboarding time through design, integration, and implementation of nationwide distributed capture system for HR documents which exponentially reduced transit time of onboarding paperwork.• Worked independently to build relationships and client value, working with geographically distributed customers and team to enable office productivity and automation technology.

Cincinnati, Ohio, United States

• Design and management role in the implementation of enterprise content management system (ECM) with value added reseller for long-term storage, retrieval, and archiving of financial documents.• Replaced existing collateral document request system with an ECM automated process, seamlessly integrated into the existing line of business (LOB) applications• Established ECM best practice standards, Integrating OnBase seamlessly with custom line of business application using OnBase App Enabler screen scraping technology.• Developed training materials, end user documentation, and delivered classroom training for each subject matter expert in every department.• Helped launch the successful startup of a new operating company Resurgent Auto Finance.• Recognized for excellence, winning Hyland Software's “Solution of the Year” award for financial services.

• Worked with partner organizations to grow the client installation base providing presales, post-sales, proof of concept demos, RFP responses, and technical presentations to a wide variety of customers in various vertical markets.• Performed network integrations of hardware and software systems within customer onsite infrastructure.• Conducted software and equipment training at customer locations.• Executed hundreds of implementations of network devices and document management systems (DMS), consistently achieving professional services billing goals.• Guided customer implementations of scanning and electronic content management (ECM) systems.• Managed end to end relationships with customer organizations providing technical continuity throughout entire sales, implementation, and training process.