Darrell Fiala
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Darrell Fiala Email & Phone Number

Core Operations Vendor Management and Special Projects at Cenlar FSB
Location: High Ridge, Missouri, United States 6 work roles 2 schools
1 work email found @cenlar.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email d****@cenlar.com
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Current company
Cenlar FSB
Role
Core Operations Vendor Management and Special Projects
Location
High Ridge, Missouri, United States
Company size
2008 employees

Who is Darrell Fiala? Overview

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Quick answer

Darrell Fiala is listed as Core Operations Vendor Management and Special Projects at Cenlar FSB, a company with 2008 employees, based in High Ridge, Missouri, United States. AeroLeads shows a work email signal at cenlar.com and a matched LinkedIn profile for Darrell Fiala.

Darrell Fiala previously worked as Core Operations Vendor Management / Special Projects at Cenlar Fsb and National Operations Manager, Collections, Operational Control at Citi Mortgage. Darrell Fiala holds Administration Of Justice from University Of Missouri-Saint Louis.

Company email context

Email format at Cenlar FSB

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{first_initial}{last}@cenlar.com
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Profile bio

About Darrell Fiala

I'm a results-focused operations manager with a demonstrated record of delivering innovative solutions to complex problems in finance collections centers. As a proactive change leader, I understand the value of driving service excellence for customers, client partners, and vendor relationships. My key strength is in creating positive cultures and highly-driven teams, encouraging employee development and success through unique coaching strategies. My fundamental proficiencies include:

Listed skills include Leadership, Management, Risk Management, Credit, and 17 others.

Current workplace

Darrell Fiala's current company

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Cenlar FSB
Cenlar Fsb
Core Operations Vendor Management and Special Projects
High Ridge, MO, US
Website
cenlar.com
Employees
2008
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6 roles · 23 years

Darrell Fiala work experience

A career timeline built from the work history available for this profile.

Core Operations Vendor Management And Special Projects

Cenlar Fsb

High Ridge, MO, US

Core Operations Vendor Management / Special Projects

Current
Cenlar Fsb

O'Fallon, Missouri, United States

Jul 2020 - Present

National Operations Manager, Collections, Operational Control

Citi Mortgage

O'Fallon, Missouri, United States

  • I directed a highly-skilled team of 70+ professionals tasked with providing exceptional customer service in a collections and loss prevention finance center. Focused on progressive, long-term solutions and data-driven.
  • Successfully transitioned the National Mortgage Collections Operation from Tucson to St. Louis, managing all hiring, training, and manager development. This relocation led to a reduction of loan delinquencies by.30% in.
  • Implemented analytical processes targeting activities designed to reduce delinquency expense and improved compliance results by 1.7% annually, consistently exceeding monthly targets, call compliance, and collection.
  • Dramatically improved phone abandonment rate, call effectiveness, and overall customer experience by more than 20% over a two-year period.
Jan 2017 - May 2020

National Operations Manager, Loss Mitigation, Operational Control

Citi Mortgage

O'Fallon, Missouri, United States

  • Managing CitiMortgage’s loss mitigation center, I led a diverse professional team in 3 different geographic locations, who were responsible for loan modifications for 1700+ private investor portfolios. In addition to.
  • Implemented process improvements on an FHA portfolio, streamlining programs that generated more than $2.8M of operational gain.
  • Provided regular analyses and reporting to executive leadership on key indicators, market and production trends, service levels, abandonment rates, and compliance adherence.
  • Launched the critical servicing standard matrix requirements for staff managing 1700+ investor portfolios, reducing repurchase losses by more than 90%.٠ Established a positive performance culture utilizing employee.
2009 - 2017 ~8 yrs

National Operations Manager, Collections, Recovery, Legal, Bankruptcy, Insurance, Total Loss

World Omni Financial Corp

Earth City, Missouri, United States

  • I directed multiple collections departments with a 100+ staff accountable for reducing credit losses and increasing revenue. As a demonstrated change leader, I developed crucial improvement processes that increased.
  • Led task force tasked with reducing delinquency for a sub-prime partner portfolio, resulting in a decrease of rates from 13% to 5.5% in a 6-month period.
  • Implemented a loss avoidance program designed to improve customer support, resulting in $2.2M in loss avoidance.
  • Created a skip tracing task force to research and identify charged-off assets, significantly improving the locate rate by 30% and increasing revenue by $900K annually.
2003 - 2009 ~6 yrs

Operations Manager, Insurance And Total Loss

World Omni Financial Corp

O'Fallon, Missouri, United States

2003 - 2009 ~6 yrs
Team & coworkers

Colleagues at Cenlar FSB

Other employees you can reach at cenlar.com. View company contacts for 2008 employees →

CM Chalone Miles Chalone Miles Colleague at Cenlar FsbCherry Hill, New Jersey, United States, United States View → CS Charlotte Strozier Charlotte Strozier Colleague at Cenlar FsbUnited States, United States View → CN Christine Narcisso Christine Narcisso Colleague at Cenlar FsbQueen Creek, Arizona, United States, United States View → DM Dana Means Dana Means Colleague at Cenlar FsbChandler, Arizona, United States, United States View → KS Kristen Stears Kristen Stears Colleague at Cenlar FsbGreater Philadelphia, United States View → SK Svetlana Kashevarov Svetlana Kashevarov Colleague at Cenlar FsbJamison, Pennsylvania, United States, United States View → SJ Shalanna Jones Shalanna Jones Colleague at Cenlar FsbCamden, New Jersey, United States, United States View → AL Aaron Lusen Aaron Lusen Colleague at Cenlar FsbHatboro, Pennsylvania, United States, United States View → JF Joey Fenneman Joey Fenneman Colleague at Cenlar FsbLambertville, New Jersey, United States, United States View → KL Kelly Lutz Kelly Lutz Colleague at Cenlar FsbNew York City Metropolitan Area, United States View →
2 education records

Darrell Fiala education

Associates Degree, Criminal Justice

Meramec Community College
FAQ

Frequently asked questions about Darrell Fiala

Quick answers generated from the profile data available on this page.

What company does Darrell Fiala work for?

Darrell Fiala works for Cenlar FSB.

What is Darrell Fiala's role at Cenlar FSB?

Darrell Fiala is listed as Core Operations Vendor Management and Special Projects at Cenlar FSB.

What is Darrell Fiala's email address?

AeroLeads has found 1 work email signal at @cenlar.com for Darrell Fiala at Cenlar FSB.

Where is Darrell Fiala based?

Darrell Fiala is based in High Ridge, Missouri, United States while working with Cenlar FSB.

What companies has Darrell Fiala worked for?

Darrell Fiala has worked for Cenlar Fsb, Citi Mortgage, and World Omni Financial Corp.

Who are Darrell Fiala's colleagues at Cenlar FSB?

Darrell Fiala's colleagues at Cenlar FSB include Chalone Miles, Charlotte Strozier, Christine Narcisso, Dana Means, and Kristen Stears.

How can I contact Darrell Fiala?

You can use AeroLeads to view verified contact signals for Darrell Fiala at Cenlar FSB, including work email, phone, and LinkedIn data when available.

What schools did Darrell Fiala attend?

Darrell Fiala holds Administration Of Justice from University Of Missouri-Saint Louis.

What skills is Darrell Fiala known for?

Darrell Fiala is listed with skills including Leadership, Management, Risk Management, Credit, Banking, Team Building, Loans, and Finance.

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