Darrell Golden Email & Phone Number

Memphis, TN, US

Memphis, Tennessee, United States

• Resolve bottlenecks and other operational problems that prevent timely and efficient handling of inbound and/or outbound orders.
• Conduct analysis as required to investigate and determine the root cause of compliance, quality, or other performance failures and implements corrective actions.
• Actively benchmark and leverage lean-oriented tools such as 5S and Six Sigma to eliminate waste and help error-proof transitional work.
• Lead formal CI program and provide cross-logistics training in Lean/Six Sigma methodologies.
• Lead implementation of projects that meet operational improvement goals and objectives.
• Own management of workforce capacity and material space requirements planning processes.

Olive Branch, MS

• Lead operations teams of 5-8 salaried leaders and 40-80 hourly associates to achieve weekly & monthly KPIs.
• Manage $4-6M annual budget including monthly monitoring of expenses by category against budget
• Manage $40-60M inventory maintaining 97.5% location accuracy, 99.9% unit accuracy, and 99.95% dollar accuracy.
• Lead $2.5M project to move Nortek operations from 350K sqft distribution footprint to 245K sqft distribution facility.
• Lead $1.25M project to modernize WMS, with process improvements leading to a 50% increase in picking efficiencies
• Site lead for successful ISO 9001:2015 certification audit in 2020 and successful surveillance audit in 21 & 22.

Olive Branch, MS

• Serve as the primary contact for all customer quality issues associated with distribution centers.
• Identify opportunities through data analysis for continual improvement to customer satisfaction.
• Regularly communicate with Nortek businesses to review and update Voice of the Customer.
• Provide reports and updates to executive and senior leadership throughout Nortek.
• Responsible for driving corrective actions to effective and timely resolution.

Fort Lauderdale, Florida

• Lead and coordinate MRB functions including assigning corrective action duties to the appropriate department.
• Lead and facilitate the development of process based failure mode and effects analysis to preempt product failures.
• Coordinate with sales, engineering, and production to resolve customer complaints and concerns in a timely manner.
• Update and maintain documented quality procedures and perform internal audits to ensure compliance with AS9100.
• Resolve daily product quality issues by identifying problems, examining solution options, and implementing actions.
• Analyze process inspection results, recommend changes based, and verify effectiveness of improvement actions.

• Conduct experiments to further improve manufacturing uptime and product quality.
• Troubleshoot problems that occur during the manufacturing process in order to maintain high efficiencies.
• Utilize statistical data analysis to improve production processes including enhancements in yield.
• Assist in new product development through the use of production modeling software.
• Implement lean and continuous improvement methodology to facilitate process improvements.
• Initiate action to prevent the occurrence of non-conforming product to ensure quality levels are maintained.

Auburn Hills, MI

• Responsible for sample preparation, testing, report writing, and interfacing with sales team to resolve issues.
• Performed thesis to benchmark Dow products along side competitors to provide an advantage in emerging markets.