Leads the development of strategies, plans, and operations for a prominent company that provides reverse logistics solutions managing the re-use of end-of-life electronic assets. Drives strategic initiatives, Operations, and Compliance for 7 facilities across the globe. - Formulates and drives alignment on the global annual operating plan, laying out the roadmap to deliver product in consideration of customer and regulatory compliance requirements and expectations. Establishes strategies, plans, operating budgets, and resource requirements to ensure short and long-term sustainability, profitability, and growth. - Manages International and Domestic Site/General Managers, Production and Compliance Managers, and Logistics and Import/Export Compliance professionals to ensure the consistent delivery of service that meets/exceeds metrics for production and quality. Crafts and maintains a culture of operational excellence, high quality, and continuous improvement. - Designs, implements, and manages continuous improvement initiatives for Information Technology Asset Disposition (ITAD) processes and equipment to continually increase the reuse and resale of IT hardware assets. - Manages the QEH&S management system to ensure certifications with ISO14001 (multi-site), R2, and RIOS standards. - Cultivates relationships and creates trusted strategic partnerships with global subcontractors and vendors to create win-win business alliances. Negotiates with and oversees the performance of subcontractors and downstream vendors to perform AER services in various countries to maximize operational effectiveness and the achievement of goals. - Influences the creation and maintenance of a culture of open communication, safety, accountability, and operational and customer service excellence to support the achievement of goals in all locations.

Recruited to lead AER Worldwide operations, managing a team of >100 in various global facilitiesproviding long term planning, integration, and management of key global strategic functions. - Designed and implemented ITAD processes and testing equipment to increase the reuse and resale of IT hardware assets. - Cultivated the development of strategic business partnerships. Identified, audited, and negotiated with global subcontractors and downstream vendors to perform AER Worldwide services in various countries. - Opened two AER processing facilities in the United States and spearheaded recruitment, facility design and layout, the purchase of equipment, licensing and permitting, etc., to ensure a smooth and efficient plant opening.- Implemented, monitored, and continually improved various Asset Recovery processes to ensure fast and efficient product turnaround.- Developed and implemented ITAD processes to identify and test re-marketable IT equipment to achieve company objectives. - Cultivated relationships and established strategic partnerships with 20 subcontractor facilities in thirteen countries. Negotiated terms with > 46 downstream vendors in twelve countries and created the management infrastructure to ensure long-term superior vendor and subcontractor management across all global locations. - Developed a scorecard that standardized vendor performance monitoring. - Implemented the certification to ISO14001 (multi-site), R2, and TAPA.

Implemented SAP’s Warehouse Management System to effectively manage a large inventory of over $100 million, achieving an inventory accuracy of 99%. - Performed ongoing discrepancy analyses and subcontractor management for manufacturing and kit assemblies. Managed subcontractor processes and inventories and audited off-site locations with follow-up reports. Performed analysis of daily cycle count activities. Investigated customer shipment claims.

Management of inventory control including cycle counts, inventory analysis, discrepancy resolution and accuracy improvement. Supervised an Inventory team of 6 individuals on 2 shifts. Improved inventory accuracy from 80% to 90%. Played a key role in a facility move and led the move of all inventory within 4 days, maintaining support of production lines throughout entire move to ensure zero downtime.

Led the Logistics department, including domestic and international traffic as well as import/export compliance. Supported an IT consultant to improve the visibility of products from manufacturing to delivery. Served as an Internal ISO9001 Auditor. Created a program tool that provided visibility for Sales teams to know when products were departing manufacturers worldwide. Ensured export documentation, forwarding information, and expected arrival to the distribution center in San Jose was shared internally.

Managed Warehouse Operations, Import/Export Compliance, and Inventory Control. Responsible for the classification of imported goods from manufacturers, exports, shipping, receiving, cycle counts and logistics costs negotiations. Increased inventory accuracy from 95% to 99.7% through inventory storage, cycle counts, and verification controls. - Increased warehouse storage capacity while reducing square footage, with the installation of vertical and horizontal storage systems.- Implemented a Kanban system. Delivered Kaizen training and use within small group activities. Activities included warehouse efficiency improvements which freed up over 5,000 sq. ft. of warehouse space to be utilized for production.- Served as ISO9001 Internal Auditor for both the production facility in Sunnyvale and Distribution center in Irvine, CA.

- Distinguished Honor Graduate, Advanced Individual Training. Served in the Telecommunications Center focusing on cryptography with a Top Secret Clearance. Left service with an Honorable Discharge.