Darrell Lavender Email & Phone Number

Traverse City, Mi, Us

Franklinton, Louisiana, United States

Pratt, Kansas, United States

Chief Executive Officer of a 35-bed independent regional hospital serving South-Central Kansas. PRMC has over 350 employees, 102 Medical Staff, total patient revenue over $100M, with affiliate critical access hospitals, multiple outreach and rural health clinics, medical office building, and hospital proper.Aligned hospital leadership and operations.Led strategic planning to poise organization for regional expansion and financial road map to remain independent.Turned around negative EBITDA trends to a positive EBITDA of 4.1% (operational only, without unusual activity/grants/loans that increase revenue) in first three quarters, a 9% positive and favorable swing from the previous two years.Recruited a rheumatologist, gastroenterologist, urologist, neurosurgeon and ob-gyn with pending specialists of orthopedic and general surgeons to serve western and south-central Kansas.Planned launch of a co-owned Ambulatory Surgery Center (ASC) with regional physicians in 2023.Implemented a central business office to improve the revenue cycle and a position control process to manage labor and productivity.Wages and benefits as a percent of total expenses are now less than pre-pandemic levels without layoffs or furloughs.Poised organization to improve quality, safety and operations by requesting proposals for anesthesia, hospitalist and emergency medicine services.Enhanced quality/safety functions towards a higher reliability organization that included cascading daily huddles, a more-robust risk and peer review reporting structure, DNV accreditation, and use of Lean principles.Established a bonus compensation model for hospital leadership that was based on quality, safety, community, growth, people, finance and service.Maintained inpatient satisfaction within top quartile of performers. Led organization through mask and vaccination mandates, staffing challenges and pandemic response.

1465 E. Parkdale Ave. Manistee, Mi 49660

Executive leader for integration with system functions and operations for a 45-bed community hospital, part of the 9-hospital Munson Healthcare system, with over 450 employees, 220 Medical Staff, total patient revenue over $200M, and 225,000 square feet of hospital and medical office operations. Provides leadership and direction for professional and ancillary hospital departments that include: Diagnostic Imaging, Laboratory, Pharmacy, Wound Care and Hyperbaric Oxygen Therapy, Sleep Medicine, Rehabilitation Services, Information Systems, Facilities, Materials Management, Safety and Security, Performance Improvement, Risk Management, Infection Prevention, Nutritional and Environmental Services.

1465 E. Parkdale Ave. Manistee, Mi 49660

Executive driver of high reliability and safe culture, while leading the organization on many fronts with payer and State healthcare collaboratives, Patient Safety Organization, and Hospital Engagement Network. Achieved a successful record of accreditation and performance improvement.

1465 E. Parkdale Ave. Manistee, Mi 49660

Responsible for preparation and accreditation in a heavily regulated environment, while overseeing alignment of external demands with organizational business strategy and unit performance. Executed tactics to improve performance in customer experience, quality and safety, expense reduction, revenue enhancement, market share and access. Managed daily operations for discharge planning, utilization and case management functions.

Harbor Springs, Michigan, United States

Founder/President & Business Owner who created and launched 2 start-up companies from concept to a decade of operations.Specialty coffee roaster-retailer model that served communities in Northern Michigan. Responsible for all business development and strategic planning. Developed broker relationships and purchased the globe’s most-traded commodity. Established two retail locations and a manufacturing and distribution warehouse.Developed and trademarked brand.Expanded to wholesale regional distribution.Provided best value and a best-in-class product for consumers in the market with year over year growth.

Alpena, Michigan, United States

Led quality management and performance improvement functions for a 139 bed hospital.

Petoskey, Michigan, United States

Served as a performance and quality analyst for a 202 bed hospital.Relocated family to Northern Michigan.

Flint, Michigan, United States

Led quality management functions for a 378 bed hospital and 61 ambulatory clinics.

Master Of Business Administration (Mba)

Bachelor Of Science - Bs, Health/Health Care Administration/Management