Darrell Parrish Email & Phone Number

Mineral Point Wisconsin

Benefits, Compensation, Hiring Recruiting

Madison, Wisconsin Area

Recruitment, Employee Relations and Contract Negotiations for Health and Workers Compensation Insurance

Wisconsin

Leading the team to better metrics in the intake of claims while showing exemplary customer service. Coaching the team to put the customer first using the techniques presented by Allstate.

Agency specialist in workers' compensationConduct claims reviewsWork with adjusters on claim handling proceduresWork with clients on return to work situationsDiscuss and negotiate reserve reductions with carriersReview loss runs for trendingPresent claims services responsibility at prospect meetings

Establish new business in WisconsinCold call on Insurance Companies and third party administratorsMarket Nurse Case ManagersHire Nurse Case Managers

I was in charge of the Cost Containment Programs at General Casualty for all Regions. In-House Telephonic Case Managers Pharmaceutical Program, Doctor/Advsor ProgramMonitored and Developed Strategies on Catastrophic Claims. Included was Plan of Action, Return to work and Settlements.Helped Develop Best Practices for the Claims DepartmentAudited Workers' Compensation claim for all Regions.

Coordinate, consult, and manage resources for effective claim disposition for assigned lines of business.· Coordinate the technical file handling for the assigned line of business and branches, on files in excess of branch authority levels. Established the Centralized Subrogation Unit for General Casualty. Implemented Cost containment programs for General Casualty. Teach various classes regarding insurance policies, communication and negotiations. Perform audits at the various branches and regional offices.

Supervise the investigation and disposition of claims. Assist the Branch Claims Manager in the direction and operation of the Branch Claim Office. Select, train, and develop staff. Advise staff concerning claims. Provide guidance on investigations, appraisals, liability, coverage, andsettlement techniques, and approve settlements.

Responsible for the investigation and disposition of Worker's Compensation and Property Loss Claims.

Responsible for investigating Worker's Compensation, general liability, and automobile claims. Determine liability on claims. Negotiate settlements with lawyers regarding claims.