Darrell Jarvis, Csm, Pmp Email & Phone Number

Austin, Texas, United States

- Leading implementations of Professional Services Automation, ERP, CPQ and Client Success software and services for large up-market Enterprise clients- Key contributor to the evolution of the up-market Implementation Practice- Providing leadership & guidance to incorporating Agile and Agile at Scale (SAFe) into the Implementation Methodology

Alpharetta, Georgia, United States

Experiences, Skills and Strengths include:• Transformational Change Leadership• Business Intelligence and Data Analytics - Dashboarding, Reporting & Data Visualizations• Key Performance Indicators (KPI), Objective and Key Results (OKR) & Performance Measurement• Business Process and Tools Governance• Resource Management & Professional DevelopmentResponsibilities, Impact and Results include:• Led ADP National Accounts Implementation in the implementation of Certinia (formerly FinancialForce) Professional Services Automation. By driving improvements and standardization of processes and data (across the division), from prospect to a closed sale, through implementation and on to the point of invoice (and everything in between), the business enjoyed transformational benefits of the resulting efficiencies and cost savings in people, process & technologies• Moved the organization from offline, document based, point in time business measurement to online, real-time business measurement across business areas and disciplines• Organized & Facilitated monthly business reviews with Sr. Executives in the company• Leadership, guidance and support of Program Managers responsible both for implementation and delivery of ADP National Accounts HCM products and services to our clients as well as innovation in the operational side of the Implementation business• Led team of operational Analysts with multiple responsibilities in governance, operational support and reporting & analytics• Directly managed 5 Analysts and 1 Program Manager• Scope/Scale of this work is for annual business of 150 - 300+ clients worth $180M - $300M+ in incremental revenue in any given fiscal year

Alpharetta, Georgia, United States

Experiences, Skills and Strengths include:• PMO Practice Leadership with Project Management Process & Tools Governance• Business Process Improvement• Resource Management & Professional DevelopmentResponsibilities, Impact and Results include:• Created, rolled out and later scaled up the Commitment to Quality (C2Q) program, designed to mimic Net Promoter Survey (NPS), providing valuable client insights and sentiment during an implementation vs. after it would complete. Provided significant contribution to record setting NPS results for the last several fiscal years• Created conceptual design for an educational/training program for the Project and Program Manager communities. Served as Executive Sponsor as the program was created and rolled out, resulting in a outcome of reduced cost and increased capacity.• Created the platform for capacity & demand planning & forecasting (Workforce Planning), enabling visibility into the workforce, improving decision making on assignments as well as scenario planning of resource demand in the business forecast• Leadership, guidance and support of Program Managers responsible for implementation and delivery of ADP National Accounts HCM products and services to our clients• Led team of operational Analysts with multiple responsibilities in governance, operational support and reporting & analytics• Directly managed 5 Analysts and 10 Program Managers• Scope/Scale of this work is for annual business of 150 - 300+ clients worth $180M - $300M+ in incremental revenue in any given fiscal year

Alpharetta, Georgia, United States

Experiences, Skills and Strengths include:• Change Leadership• Organizational Readiness Management• Release Management• Business Process Transformation• PMO Practice Leadership with Project Management Process & Tools Governance• Resource Management & Professional DevelopmentResponsibilities, Impact and Results include:• Created new centralized internal services organization designed to organizationally prepare the internal stakeholder entities for product releases, including Strategy, Product Management, Product Development, Sales, Marketing, Legal, Implementation, Service and Finance, increasing effectiveness of organizational readiness• Created and delivered best of breed product release and project management practices, increasing operational efficiencies• Centralized communications and collaborative efforts from across the business, reducing waste• Direct Management of 12 Product Launch Managers

Alpharetta, Georgia, United States

Experiences, Skills and Strengths include:• PMO Practice with Project Management Process & Tools Governance• Strategic thought leadership• Tactical Program remediation/recovery• Resource Management & Professional DevelopmentResponsibilities, Impact and Results include:• Leadership, guidance and support of Program Managers responsible for implementation and delivery of Outsourcing HCM products and services to our clients• Directly managed 18 Program Managers, growing the team from 13 to 18.• Standardized PMO processes and tooling resulting in reduced costs and increased capacity• Scope/Scale of this work is for annual business of 13 - 32 clients worth $80M - $130M in incremental revenue in any given fiscal year

Alpharetta, Georgia, United States

Client facing leadership role implementing / delivering HCM, including Outsourcing, services for dozens of clients representing over $90M of total revenue.Industry verticals include: • Health Care & Health Systems• Financial• Technology• Manufacturing• Aeronautical & Aerospace• Chemical• Education & Public Sector

Elk Grove Village, Illinois, United States

Livonia, Michigan, United States

Managed and led IT projects & support for the organization, serving as the business & technology liaison between IT and the HR, Benefits & Payroll departments.Conducted buy v. build analysis resulting in a buy recommendation with software selection for HR, Benefits and Payroll systems replacement across the enterprise. Managed and led the implementation of an ADP Enterprise HR product throughout the company, overseeing change management activities and providing post launch support. This resulted in savings of $1.2M over 3 years through realized process efficiencies with minimal staff reductions.

Southeast Michigan

Dealer Information Systems - Ford Motor Credit Company contract through Great Lakes Technologies Group - Lead Architect & Project Manager - Automotive dealer systems for interacting w/ Ford Motor Credit Companymycareer.ford.com - Ford Motor Company contract through Great Lakes Technologies Group - Lead Architect, DBA & Project Manager - Public Facing multi-lingual Candidate Application/Questionnaire system w/ full Backend Recruiting & On-boarding capabilitiesProfit & Loss Systems - Visteon Corp. Chassis Division contract through Great Lakes Technologies Group - Technical Lead - General Ledger Analysis systemSureTrack™ - Proctor Financial Insurance Corp. contract through Great Lakes Technologies Group - Architect, DBA and Project Manager - Mortgage Insurance Outsourcing systemLegacy Replacement – Pension History - ITT Automotive contract through Great Lakes Technologies Group - Project Manager and Architect - Pension History Archival systemY2K – General Motors contract through Trillium Teamologies - Project Manager and Architect - Y2K Compliance & Remediation trackingSolutions & Technology Support – Trillium Teamologies - Sr. Technology Consultant – Sales SupportProduct Development Quality Operating System (PDQOS) – Ford Motor Company through Ciber, Inc. - Sr. Consultant – Software DevelopmentBtrieve ODBC Driver – South Wind Design, Inc. - Software Engineer – Software DevelopmentInventory Systems – K-Mart Corp. through Computer Methods Corp. (CMC) - Software Engineer – Software DevelopmentService Bay Diagnostics System (SBDS) – Ford Motor Company through Computer Methods Corp. (CMC) - Software Engineer – Software Development

Diploma Computer Science & Information, Computer Science

2,200+ hours of education and training in both classroom and lab environments. Studied in the field of Computer Science & Information.

Business Administration And Management, General

General studies in Business and Technology contributing to future achievement of an undergraduate degree from an accredited.

Master Certificate, Project Management

Continuing education in the Practice of Program/Project Management; Included over 15 week long courses on various disciplines in Project.

Journalism