Darrell R. Email and Phone Number

Manage the duties performed by the Information Technology & PTC departments.Cultivate and lead a progressive IT team, promoting an environment of continuous learning and innovation.Build and maintain effective communication channels with all stakeholders.Proactively manage the enhancement of the District’s cybersecurity position while staying informed of threats and defenses.Oversee the design, implementation, and maintenance of IT infrastructure including networks, servers and cloud services, with a commitment to reliability and safety.Partner with business units to define and execute IT initiatives that improve passenger experiences and enhance operational efficiency.Use strategic planning to establish and drive IT vision, ensuring alignment with the District’s business goals.Develop IT policies and practices that foster innovation, security, and efficiency.Ensure the seamless and secure operations of all IT systems while championing efficiency and reliability.Foster a culture of continuous learning and improvement within the IT and PTC departments while developing high-performance team, encouraging cross-functional collaboration and knowledge sharing.Manage priority projects to ensure success, on-time completion and within budget.Analyze the costs, value, and risks of information technology to advise senior leadership and suggest actions.Coordinate and communicate with internal stakeholders about funding opportunities for IT operating and capital needs.Manages the procurement of selected NICTD owned equipment.Other duties as assigned.

• Oversees all IT staff members in technology department.• Oversees all district technology.• E-rate -FCC Filing• MDM for technical devices• Google Administrator• Follett Administrator• Microsoft 365 Administrator• Oversees IT district budget• Implemented new Student Information System (Skyward)• Provide leadership in the planning, design and implementation for district technology projects.• Supervisory and evaluative responsibilities for technology staff• Plan and direct the maintenance and enhancement of network service projects.• Develop and maintain a technology inventory and replacement schedule.• Select and direct the work of vendors and contractors.• Develop, implement and maintain a support service to maximize system availability (i.e. Help Desk/performance monitoring/inventory)• Provide direction for future technology infrastructure.• Develop accountability metrics to provide cost/benefit analysis of new and existing technology projects.• Develop data processing methods and procedures to manage student and personnel data.• Assists with preparing and submitting local, state, and federal reports.• Initiates and maintains effective relationships with other school districts, colleges, universities, professional organizations, and vendors.

Collects and analyzes the demand data output of meters and recorders. Process the data by making corrections and estimates as necessary. NERC prepare and analyze various data.NIPS processing and reportingIMPA processing and reportingGas processing and reporting.Transfers data to the industrial billing system and to the load research historical database. Work with IT to maintain the integrity of the database and software with upgrades and backups. MV90XI software and database, prepare and analyze various studies related to electric demand patterns of our customers producing reports and other output as needed. Design statistically accurate samples. Perform stratification, tantalization and other load research statistical techniques on sample data to provide accurate results for input to cost of service studies, market studies, etc. and various regulatory reporting. Participates on cross functional teams. Provide timely and accurate demand data to Industrial Billing, Rate Department as requested, MISO Transmission group, and others. Process load data for sample customers, and special requests.

• Identify and manage informatics projects • Provide leadership direction within department • Lead academic administrators with curriculum development • Provide reports for academic advising, counseling and management. • Monitor and maintain department budget • Create and maintain department, goals and procedures • Scheduled regional projects • Coordinate staff and students complains.• Instructed: Informatics Fundamentals, Hardware/Software Support, Introduction to Microcomputers, Systems Analysis and Design, Database Fundamentals, Network Communications, Information System Fundamental, Frontline IT Customer Support, Microcomputer Operating System• Supervised Department