Darrell King Email & Phone Number

London, United Kingdom

DK & Associates bring business transformation, risk management and technology expertise to their clients in most sectors, especially financial services and energy. Their simple philosophy is to solve complex business problems, deliver great outcomes and work with great people.Achievements include implementing a new subsidiary for an overseas bank to.

London, United Kingdom

Axis Corporate is an international management consulting firm aimed at improving business performance through strategic development, operational transformation, risk control enhancement and digital initiatives.As Director, Financial Services, my primary responsibilities were to generate new business opportunities, develop client relationships, lead on.

UK, Ireland & Netherlands

A Fortune 200 company, CSC (now DXC) is one of the world's largest and most respected providers of information technology services and business solutions across a number of industries. As Associate Partner, Financial Services, my primary responsibilities were to develop governance, risk and compliance solutions, generate new business opportunities and lead.

London, United Kingdom

PA Consulting Group is a consulting firm, focused on helping business leaders develop and implement the strategies that will create sustained value for their organisations. As Managing Consultant, my primary responsibilities were to generate new business opportunities, develop client relationships, lead on major assignments and build a talented team of.

Middle East, Africa & Indian Sub-Continent

Barclays Internal Audit provides business risk and control assurance to the Barclays Group. As Chief Operations Officer, my primary responsibility was to deliver commercially focused, high quality and efficient risk assurance to Barclays Africa & Emerging Markets businesses across UAE, Africa and Asia. Achievements include leading an organisation.

Group Compliance provides regulatory oversight and ensures that Barclays is compliant with over 300+ regulators around the World. As Head of Compliance Operations, my primary responsibilities were for Large Shareholding reporting and disclosures, oversight and monitoring of the Group regulatory risk control environment, financial management (i.e. £100m+.

Barclays UK businesses (i.e. Business Banking, Home Finance, Premier and Retail) were operating independently and as a result, commercial value was ‘untapped’, customer satisfaction was decreasing and staff attrition was increasing. As Programme Director, led a major programme to develop a collaborative and commercially focused strategy, engage senior.

• Barclays Solutions was an internal management consultancy comprising multiple practices to provide a variety of business change and facilitation services exclusive to Barclays businesses and functions. As a senior.
• Barclaycard wanted to improve revenue performance from their existing customer base and manage ‘profitable’ and ‘unprofitable’ customers more effectively. I developed a business case and incepted a programme to target.
• Barclays Stockbrokers and Barclays Premier account opening were expensive and inefficient. Submitted a proposal to improve client experience, efficiencies (reduction from 10 to 2 days) and modest cost savings (£0.5m).
• Barclaycard wanted a ‘Customer Relationship Management’ strategy for the UK. Produced a business case and supporting capability business requirements to address account opening, customer retention and profitability.
• Turned around flailing Barclays Private Bank Global MIS Programme that was disorganised and over budget with poor project team morale. Re-scoped and delivered new capability to 150+ users which eventually became the.

• Shell was transforming from country specific retail and commercial businesses to become a pan-European managed organization (i.e. Shell Europe Oil Products). As an internal consultant, led initiatives and projects to.
• Major results included delivering a pan-European management information system to enable Commercial industry focused teams to manage their 300,000 customers more effectively, rationalise over 1000 products by 50% and.
• For Retail UK, developed business requirements, consolidated multiple databases and streamlined related processes to improve data quality, introduce customer service capabilities (e.g. web-based tools on retail.

• Joined NatWest on their Graduate Programme and fulfilled a number of strategy forming, business analysis and project management roles. Major duties and achievements are, as follows:
• Provided strategic direction and guidance on the ‘wholesale payments’ industry for NatWest including co-ordinating and developing the EMU strategy, acting as Director’s office advisor for industry-wide payment body and.
• The standard of graduate recruits deteriorated whilst attrition rates were increasing with ‘high performers’. Redesigned the recruitment process to become more talent focused and efficient (33% cost saving) using.
• Retail customers wanted telephone banking. I provided analysis to support a business case for a dedicated customer call centre (£6million investment). Also, played lead role in ensuring the business and operations.

Master Of Science - Msc, Finance, Management & Leadership, Distinction

Bsc (Hons), Mathematics