Darrel Raynor Email & Phone Number

Austin, Tx, Us

Board role incl. Cybersecurity, Technology, Risk, GRC, and other advisory during acquisition and integration of multiple MSPs.

Austin, Tx, Us

My teams connect business operations processes with cybersecurity programs by providing business relationship management, cybersecurity risk management, employee awareness and training, vulnerability scanning using multiple tools and services management, and prioritization and management of vulnerabilities, incidents, audit response, Cyber/Tech/AI Governance, and risk mitigation.We manage many Governance policies, always in compliance with:NERC-CIP: North American Electric Reliability Corporation Critical Infrastructure Protection: set of standards aimed at regulating, enforcing, monitoring and managing the cybersecurity of the Bulk Electric System (BES) in North America to identify and secure critical assets that can impact the supply of electricity of North America's BES.NIST Cybersecurity Framework, ISO, and CIP: guidance to reduce cybersecurity risks.Artificial Intelligence Risk Management Framework (AI RMF 1.0) helps us seek out AI/ML leverage and manage AI use and polices across LCRA.Attend and act on EPRI, Department of Homeland Security, independent Penetration Tests (PenTest), Texas DIR, and Cyber insurance events, vulnerabilities, and recommendations.Lead Programs: DIR Information Systems Owner (ISO), CyberAward, AI @ LCRA, Vendor Management, Cyber Awareness Training.

Austin, Us

Drive Fast Operational Improvement & Culture Transformation Worldwide (10+ countries): Turnaround / Interim / Fractional Executive Leadership at critical pivot points: growth, contraction, process improvement (MS Visio & other tools), M&A acquisition integration, exit preparation, & other big changes. Advisory & Implementation Consulting. Operations, Projects, PMO, Global Director, Board Member.Interim & Fractional Executive clients:- Heartland AEA & St. Edwards University (Edu) shown above- Aptage (AI/Project Risk SaaS) COO/CIO built Partner Program & Internal Process- Prista (Medical Quality SaaS) Start-up COO/CIO staff, processes, Cybersecurity, Software development & tools, Board of Advisors- Logical Information Machines (LIM now Morningstar, Energy Oil Data Provider) Turnaround COO/CIO. Cybersecurity, Prepare for sale - Higher Edu: TX A&M Medical School & Ocean Drilling, U of TX Programs, +3 others- Large car body shop (confidential) Turnaround CEO/COO, Tech & Process, Security & Cybersecurity- Triand (K-12 Edu SaaS) Growth COO/CIO. Drive revenue $5-20m & alignment, right-size, Operations, Cybersecurity, Marketing, HR, Sales, Support, Software development- Tiossano (Internat'l Retail) COO/CIO. Select staff, processes, risk, and tools. Board of AdvisorsManaged, developed, delivered, & reviewed custom professional development & leadership and training & organizational development programs incl. Agile Transformation & Risk Workshops: - Advanced Management Services - Principal Consultant & Practice Advisor, Leadership Programs, clients include JPMorgan, Bank of America, medical device, World Bank, Social Security Administration, 20+ others 2002-2018 - Fortune 1000 firms, Public Agencies, Universities - Consulted and built programs Performed Turnaround, Start-up, & Program / Portfolio / Project Management for clients: - IBM, EDS, CSC, Accenture - Cooper Tires - First American Financial - Hewlett-Packard - +5 other international firms

Austin, Us

-----Firms & AgenciesFarm Credit Bank of Texas - Director, Strategic Operations & PMO, Interim & Fractional - Business Process Change Management Transformation. Advise CIO. Microsoft DevOps & Teams implementation, process integration, Agile Transformation including writing Project, SDLC, Product Management, Enterprise Release, QA, and other policies & processes, collaborative change.Heartland AEA - Strategic Consultant Fractional - IS/IT process improvement via process documentation & optimization, Agile Transformation of application development, status, Cybersecurity MSP, role definition, Strategy Consultant to CIO.Criterium Pioli Rowe Engineers - Board of Advisors (specializing in Operations, Growth and Technology). Washington Residential Home, Commercial Building, & Structural Inspections, & Reserve Studies. Advised Owner on technology, business, operations, and preparation for sale.Hearing the Homeless - Board of Advisors (specializing in Operations, Growth, and Promotion). HtH is a nonprofit providing a platform (Think Kiva.org) to work with the homeless in their community, on a one-on-one basis. We humanize the homeless by providing personalized donation and sharing opportunities and allowing local volunteers to build a community of support around them to foster positive relationships and leverage life changing resources.-----Professional AssociationsTurnaround Management Association (TMA) Board Committee Chair, Chapter Board.Project Management Institute (PMI) Board Committee Chair, Chapter Board, President / EVP.International Institute of Business Analysis (IIBA) Chapter Board / President.Institute of Management Consultants (IMC), Independent Computer Consultants Association (ICCA).-----Volunteer PositionsLake Travis High School DECA Advisor, Business Advisor, STAAR Testing Volunteer, PTO Audit Chair.Chambers of Commerce, Habitat for Humanity, City of Bee Cave Technology Committee, The Helios Project, and others.

Johnston, Ia, Us

Leveraged my consulting, executive management, & change transformation skills to modernize & improve Agency processes, productivity, support; start a full Cybersecurity program; & form a technology Managed Services Provider (MSP) including cyber, other tech, & 24x7 SOC & EDR support: - Supported 14 HAEA sites, offsite data center, all infrastructure, & 14+ statewide systems including Cyber - Merged IS/IT into an integrated, productive, & engaged Technology department - Formed Support Work Team to address issues, questions, & updates, & funneled multiple channels into one prioritized system - Moved 850+ staff off non-collaborative software to less expensive hardware & software - Formed career paths to retain & promote all levels of staff - Moved to Agile to leverage small development staff & increase output 30%+ - Planned agency and statewide web apps/hosting move to AWS cloud, reducing overall tech stack & costs, allowing more new tech projects and less legacy system maintenance - Grew staff 12%, programs 35%, revenue ~3x within a yearPerformed all CISO duties: wrote policies, managed data and process: DPSS Digital Privacy Safety and Security, evaluated, selected, & implemented Cyber products. - Addressed risk in credentials, email phishing, software, & infrastructure in a holistic Program - Spoke to district superintendents, at 5+ conferences, & special programs on Cybersecurity - 'Security First' & 'Grow our own' attitudes across the Agency bolstered staff participation - Evaluated & managed $10m+ purchasing & contract processes, & managed vendor relationshipsTechnology & Cyber MSP: - Built MSA-based technology & cybersecurity services - Arranged multiple district pilots for cybersecurity services - CIO level vendor management, tech evaluation, P&L, & staff career managementPartnered w/districts to reduce cyber risk & 'shadow IT’, & extend Technology & Cybersecurity services to school districts in Iowa. 12 districts were in the growing queue.

Management for the Center, oversee operations when the Executive Director was absent. Recruited and managed a team of 20+ instructors, including mentoring and coaching to ensure high performance. Achieved an average instructor rating of 4.5/5 and personally 4.9/5, increasing revenue by 40%. * Negotiated with vendors and set course schedules for over 100 courses * Coordinated with team members to propose and close over $50m in courses, custom workshops, and consulting for 350 customer organizations * Certified by the Texas Workforce Commission and other government agencies. Preferred training partner for the Texas Department of Information Resources (DIR), which allowed purchasing by state agencies without RFPs * One of several lead authors for the DIR Information Technology Process Guidelines * Consistently generated profit for the Leadership Professional Development department, making it one of the most profitable departments in the university * Collaborated to design and deliver a custom leadership development program, resulting in a 30% increase in employee satisfaction and a 15% increase in productivity for a non-profit organization * Developed and deliver a series of courses in PMI PMBOK, IIBA BABOK, ITIL, and other certifications, resulting in a 40% increase in the number of certified professionals in a major tech company * Drove marketing in collaboration with ED. Served as Executive Consultant and SME for all Leadership effortsClosed over $50m in courses, workshops, and consulting for 350 customer organizations, resulting in a 25% increase in revenue for the Professional Education Center.Managed the Leadership Professional Development department, which generated an average of $5m+ in annual revenue, making it one of the only profitable departments in the university.Tools included: MS Office Suite/365, Google Workspace, MS Project, MS Visio, many other diagramming, mapping, presentation, and data tools.

Us

K-12 Education software B2B SaaS. Initial Turnaround engagement to move Product teams to Agile. Recruited as COO/CIO to manage 35-person firm to grow revenue, alignment, and right-size for the flagship K12 test score data SaaS firm. Initiated formal Support, Software Development, Product Owner, Cybersecurity, and many other processes. Analyzed every department and effort, optimizing processes, identifying training needed, assessing and mitigating risk, and other improvements. Moved into crowdsourced curricula provider and teacher training. Revamped Operations, Development, Support, HR, Marketing, and Sales. Increased revenue $5m first 4 months, then planed off as CEO made a big bet on new tech that was not quite there. Increased customer satisfaction by ~25% using 'panels', site visits, and partner programs to ensure all clients were heard and their joint recommendations were at least 50% of our Product Backlog.

COO / Senior Director PMO. Managed 250+ person, 4 country, $60m business unit including Advertising, Product Marketing, Product Management, Sales, Support, Development, Operations, Program Management. Co-founded and set processes for ~4,000 person firm for all projects. Mentored executives and senior managers on consolidating all projects for marketing under new 'Suite' all-product release which set sales and implementation records world-wide and set stage for IBM acquisition. Revenue and staff increases ~20% during my tenure. Decreased turnover rate, lowest of 8 business units while increasing employee engagement and satisfaction. Managed roll up of dozens of international projects into a single yearly major 'suite' release. Implemented 'Security First' Cybersecurity, Quality/Test built in, microservices, and other high impact development processes as we continued customizing Agile at Scale.Status Process for all worldwide projects including merging and synchronizing all SDLC and other methodology steps, automating using requirements, configuration management, testing, scanning, and other tools.Oversaw defect analysis that reduced defects by 10%+ in less than 3 months. Offered 2 larger business unit GM roles, declined due to forcing a move during critical project phases for firm-wide releases.

Master Of Business Administration - Mba, Management Information Systems & Managing Advanced Technologies

Certificate, Executive Leadership

Bachelor Of Science - Bs, Bs Accounting, Bs Finance, In Business With Psychology And Economics Minors

Webinars, Podcasts, Courses, Attend Conferences, Seminars, Personal Research, Participate On Panels, Project Lessons From Nasa; Cybersecurity In Education, Vendor/Eval Tech, Ai In Education & Ops.