Darren Bernardi Email & Phone Number

Provided case management services including individual client sessions, intake, assessment, crisis intervention, advocacy, referral, and monitoring of patients.Conducted approximately 75-100 monthly, individual case management sessions as needed per role. Reviewed client records to gather information about their history, assess their needs, and create a strategy for their case.Constructed case notes and comprehensive reports for data entry into patient databases, treatment plans, progress notes, discharge summaries, and other essential documentation in accordance with applicable federal, state, and accrediting body standards as well as agency policies and procedures.Performed treatment plan reviews and care coordination.Provided patients with orientation to the program regarding objectives, levels of care, expectations and requirements, hours of services, patient rights, and additional information to help patients adjust to the program as needed.Regularly coordinated and communicated with referral resources, medical agencies, and community/governmental agencies in order to gather collateral information, participate in case management and coordinate treatment in accordance with federal and state standards as well as agency policies.Developed trusting relationships with social services, health care providers and governmental agencies.Worked with pre-contemplative patients to enhance motivation for change.Participated in regular team meetings and in-house training sessions to boost group effectiveness.Adhered to ethical principles and standards to protect clients' confidential information.Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.

Performed security clearance processing for company employees.Supervised network activity and security camera footage to locate potential threats.Assisted law enforcement with facility investigations and critical event responses.Performed audits and inspections of facilities to locate potential threats.Designed and utilized data recovery and asset protection plans.Trained new security officers on safety protocols and company standards.Supervised property entrances and exits and monitored employee safety.Secured personnel and premises by inspecting buildings and patrolling property.Wrote detailed reports regarding daily security activities and notable incidents.Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic, and identifying unauthorized persons or vehicles on premises.Survived multiple CCTV feeds to closely monitor important areas on the grounds.

Delivered rush merchandise on tight schedules to meet customer targets.Grouped and routed deliveries according to designated areas to maintain efficient delivery times.Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.Navigated routes with relevant map programs and GPS systems.

Located and approached households and requested participation in census interview, thoroughly explaining process and purpose.Explained survey functions and objectives.Promoted census significance and rights of participation to prospective interviewees through follow-up calls or in-person visits to address non-responsive initial interview.Generated accurate and complete reports and case summaries and compiled work records, including required statistics.Compiled, recorded, and coded information derived from specified forms into predefined databases.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Rehabilitation Services

Activities and Societies: Football - Fall 1999 Dean's List - Fall 2000