Darren Brady
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Darren Brady Email & Phone Number

Chief Customer Officer at Smart Energy Water at Smart Energy Water
Location: Bend, Oregon, United States 11 work roles 2 schools
1 work email found @sew.ai 1 phone found area 617 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email d****@sew.ai
Direct phone (617) ***-****
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Current company
Role
Chief Customer Officer at Smart Energy Water
Location
Bend, Oregon, United States

Who is Darren Brady? Overview

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Darren Brady is listed as Chief Customer Officer at Smart Energy Water at Smart Energy Water, based in Bend, Oregon, United States. AeroLeads shows a work email signal at sew.ai, phone signal with area code 617, and a matched LinkedIn profile for Darren Brady.

Darren Brady previously worked as Chief Customer Officer at Smart Energy Water and Executive Vice President at Circle Media Labs Inc.. Darren Brady holds A.B, Organizational Behavior & Management & Political Science from Brown University.

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{first}.{last}@sew.ai
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Profile bio

About Darren Brady

Darren Brady is an industry veteran who has worked in the finance, utility, energy, and consumer technology industries for over 28 years where he has had the opportunity to hold various executive roles including COO, SVP Customer Service, CIO, CFO, and EVP at several industry-leading public and private companies. Darren has significant experience in developing, executing, and growing solutions and businesses that support both business to consumer and business to business strategies across multiple industries. Darren’s expertise includes: Strategy & Vision, Business & Customer Transformation, Customer Strategy & Operations, Customer & Business IT, Finance/M&A/Funding, Revenue Management, Strategic Partnerships & Management, Global Business Development, Complex Transactions and Contract Negotiations, Go-To-Market Strategy and Execution, Retail Strategy & Execution, SaaS and Subscription Based Models, Managed Services, Solution Delivery, and Leadership & Management

Listed skills include Management, Operations Management, Growth Strategies, Strategic Partnerships, and 1 others.

Current workplace

Darren Brady's current company

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Smart Energy Water
Smart Energy Water
Chief Customer Officer at Smart Energy Water
AeroLeads page
11 roles · 41 years

Darren Brady work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Current

Irvine, California, Us

In his role, Darren leads the Company's customer success initiatives, working with both current and prospective customers to provide advocacy, strategic insights, and thought leadership in support of their initiatives. Darren engages and partners with the Company's customers to assist them in achieving their customer and operational goals, leveraging and optimizing the SEW solutions, and identifying innovation opportunities to address the ever changing expectations of customers.

Feb 2020 - Present

Executive Vice President

Portland, Oregon, Us

Executive Vice President - Global Commercial Development August 2017 – July 2019 (Seattle, WA):Darren managed worldwide commercial development and go to market opportunities for Circle (an award winning start-up in the parental controls market based in Portland, OR) representing Operator and OEM partnerships, and international retail distribution of the Circle solution. Partnership opportunities represented major mobile carriers, broadband providers, and router/gateway manufacturers with multi-country and global customer bases. Responsible for negotiating and structuring commercial relationships, including Company’s partnership with T-Mobile U.S. and the FamilyMode offering to 75MM customers, the Netgear partnership which enables Circle Services on Netgear routers worldwide, and the Sky Plc partnership for the Sky Broadband Buddy service in the U.K. Responsibilities included developing commercial structures and models for partnership opportunities; developing go-to-market strategies across different countries and regions, leading negotiating effort and managing the contracting process, and managing strategic investments in the Company. Types of structures included global license partnerships, integrated services and license partnerships, distributor and reseller agreements, and strategic investment transactions. Also provided delivery support for implementation of Circle solution and services.In addition to Operator and OEM partnership development, Darren was responsible for managing the international retail strategy and associated distributors and reseller partners. Territory represented the Nordic region, UK, Central Europe, Australia, New Zealand, and the Middle East.

Aug 2017 - Jul 2019

Interim President

Portland, Oregon, Us

Interim President Jan 2016 - July 2017:One of the initial members of team to bring the Circle product to market in November 2015. As Interim President, Darren was responsible for the overall day-to-day operations of the Company, having direct oversight across the organization for the successful delivery of the Circle offerings to customers and its financial performance. During this period, Darren provided direct management and support for the build out of the following areas to support the launch of the Circle offering and the growth of the business:• U.S. and Canada Retail Strategy. - Managed retail and broker partnerships and execution for both in-store and online product sales for Amazon, Best Buy, Target, Walmart, Bed, Bath & Beyond and Microsoft - Managed pricing strategy across retailers, in-store merchandising, and price promotion strategies and execution• Finance and Accounting (banking, forecasting, budgeting, cash management)• Fundraising (supported Angel, Seed Fund, and Series A fundraising activities)• Human Resource (payroll, benefits)• Customer Support (third party management and integration)• Supply Chain & Logistics (established 3PL relationships to support product distribution)

Aug 2015 - Jul 2017

Executive Vice President

Distributed Energy Financial Group Llc

Darren was an executive at a boutique management-consulting firm, Distributed Energy Financial Group, that provides research and consulting services to the energy industry. At DEFG, Darren worked with the top public and investor owned utilities across the U.S.and led projects that were focused on the transformation of the customer experience which supported utilities in the transition towards digital services and engagement in their customer service business units. In addition, Darren leveraged his expertise to support utilities in evaluating emerging energy management technologies and the opportunities these solutions presented for customers.

Feb 2013 - Dec 2016

Chief Operating Officer

Darren was the Chief Operating Officer for Five Point, a technology-consulting firm providing services to the energy, transportation, and mining industry. Darren provided leadership over the utility industry group which focused on providing services to support the selection process for large technology systems, and the ongoing implementation services required for such systems.

Feb 2011 - Jan 2013

Svp & Chief Operating Officer

Boston, Ma, Us

Darren was the SVP and Chief Operating Officer for EnerNOC, Inc. (ENOC:NASDAQ), a leading demand response and energy management company serving both the utility and commercial and industrial marketplace. Darren was instrumental in the development, build out and execution of EnerNOC’s industry leading demand response business, as well as the development of its data driven energy management offerings. As COO, Darren had oversight over 250+ employees representing the Company's Engineering and Development business unit; Network Operation Center; Energy Markets which included such markets as NE-ISO and PJM; IT; and field operations to support the deployment and enrollment of C&I customers in demand response programs. Darren helped lead the Company’s growth during his tenure from $60MM to $300MM in revenue, and assisted in the expansion of its energy management solutions.

Jan 2008 - Feb 2011

Svp Of Customer Service And Chief Information Officer

Bellevue, Wa, Us

Darren was the SVP of Customer Services and CIO for Puget Sound Energy, a $4B revenue investor owned electric and gas utility in Washington State with over 1.5MM customers. At PSE, Darren was an innovator around customer service solutions that enabled customers to interact and transact with the utility in multiple ways. Darren had oversight over 300+ employees representing the Company's 200+ person call center operations, revenue management, AMR operations, field metering, and the MyPSE portal for customers for online payment, outage information, and account information. As CIO, Darren had oversight over 100+ employees that supported the Company's internal management systems and was able to drive improvements in system and application management, along with introducing more sophisticated and integrated applications and tools to enable PSE to be one of the lower cost yet higher customer service rated utilities at the time in the U.S.

Jul 2002 - Jan 2008

Evp Operations & Cfo

Darren was the EVP of Operations and CFO for Orcom Solutions, a provider of customer care and billing solutions for the utility industry. During his tenure, Darren was responsible for the management of Orcom’s industry leading managed services offering to utilities which included application hosting and maintenance services as well as call center and billing services which represented over 200 employees. As CFO, Darren oversaw the transition of the Company's business model from a software license and support model to a SaaS model for the Company, which was one of the first of its kind for a customer information billing company serving the utility sector. During this period, the Company grew from ~20MM in revenue to nearly $60MM.

1997 - 2001 ~4 yrs

Director

Pacificorp Financial Services

Responsible for activities in business development that supported both the holding companies non-regulated and regulated utility businesses (PacifiCorp). Activities included business development, financial analysis, acquisition and asset disposition management and support.

1993 - 1997 ~4 yrs

Associate

Citibank, N.A.

Worked in corporate lending and was responsible for providing financial analysis, financing, and overall solution support to portfolio of defense, finance, and retail corporations.

1991 - 1993 ~2 yrs

Investment Banking Analyst

Kidder, Peabody Inc.

Worked in financial services group and provided financial analysis and transaction support across merger and acquisitions and financing opportunities for a combination of commercial banks, savings and loans, investment funds, and staffing companies.

1986 - 1989 ~3 yrs
2 education records

Darren Brady education

A.B, Organizational Behavior & Management & Political Science

Brown University

Master Of Business Administration (M.B.A.)

Ucla Anderson School Of Management
FAQ

Frequently asked questions about Darren Brady

Quick answers generated from the profile data available on this page.

What company does Darren Brady work for?

Darren Brady works for Smart Energy Water.

What is Darren Brady's role at Smart Energy Water?

Darren Brady is listed as Chief Customer Officer at Smart Energy Water at Smart Energy Water.

What is Darren Brady's email address?

AeroLeads has found 1 work email signal at @sew.ai for Darren Brady at Smart Energy Water.

What is Darren Brady's phone number?

AeroLeads has found 1 phone signal(s) with area code 617 for Darren Brady at Smart Energy Water.

Where is Darren Brady based?

Darren Brady is based in Bend, Oregon, United States while working with Smart Energy Water.

What companies has Darren Brady worked for?

Darren Brady has worked for Smart Energy Water, Circle Media Labs Inc., Distributed Energy Financial Group Llc, Five Point Partners, and Enernoc.

How can I contact Darren Brady?

You can use AeroLeads to view verified contact signals for Darren Brady at Smart Energy Water, including work email, phone, and LinkedIn data when available.

What schools did Darren Brady attend?

Darren Brady holds A.B, Organizational Behavior & Management & Political Science from Brown University.

What skills is Darren Brady known for?

Darren Brady is listed with skills including Management, Operations Management, Growth Strategies, Strategic Partnerships, and Finance.

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