Primary focus to support Mercer Marsh Benefit (MMB) to drive common sales reporting & planning, embedding sales management disciplines, driving effective sales process through leveraging best of breed and collaboration across geographies

Darren has taken on the role of UK Growth Programme Leader and his focus to link all aspects of the growth plan together and make sure that they are owned, delivered and driving greater levels of growth and embedding best practice throughout the business. The role is UK-wide leveraging information, tools, programmes, skills and information needed to grow the business efficiently and consistently.

Sales Operations: Development and roll out of metrics to support the appropriate sales behaviour changes across the region to drive growth culture e.g. Active Pipeline Management.Client Analytics: Leader on data analysis initiatives to drive client insights to support Client Growth teams in development of Marketing & Sales initiatives e.g. Client Growth Plan analytics.Growth Initiatives: Oversee various firm wide growth initiatives with appropriate data based metrics and… Show more Sales Operations: Development and roll out of metrics to support the appropriate sales behaviour changes across the region to drive growth culture e.g. Active Pipeline Management.Client Analytics: Leader on data analysis initiatives to drive client insights to support Client Growth teams in development of Marketing & Sales initiatives e.g. Client Growth Plan analytics.Growth Initiatives: Oversee various firm wide growth initiatives with appropriate data based metrics and implementation of appropriate tracking mechanisms e.g. Major Bid Initiative. Sales Training: Miller Heiman Client Associate responsible for the European roll out and delivery of face to face workshops for Mercer colleagues covering Conceptual Selling, Strategic Selling and Large Account Management Process (LAMP) methodologies. Show less

Sales Process: Leader in the development and adoption of the global sales process and its supporting tools utilising SalesForce.com.CRM Implementation: One of the lead consultants in the all-market SalesForce.com implementation.Sales Training: Miller Heiman Client Associate responsible for the global roll out and adoption of Miller Heiman sales and account planning methodologies.Results Tracking: Online Leadership Sales Dashboard to support senior leader decision-making.

Market Development: Managed cross border collaboration initiatives and development of cross border / cross business collateral to support specific sales and marketing initiatives.Operations: Development and measurement of European business and geography sales targets providing feedback and insights to senior leaders to help drive sales and client retention strategies

Corporate Marketing: Managed targeted corporate events and specific go-to-market initiatives for a specific business line across Europe and multiple businesses across the Nordic countries.

Project Manager: Overseeing a wide range of Mercer Sales activities.Stakeholder Management: Facilitating sales via multiple Consulting Teams and senior colleagues

Managing Consulting Teams: Played a lead role in the day-to-day running of a team of consultants.Quality Control: Ensured the unit delivered to prescribed standards.Tender Development Specialist: The unit facilitated expert tender responses across a wide range of Mercer services. This required client consultation, resource management and technical knowledge.

Provided strategic consulting and project management around pension, payroll and HR ServicesLeading Consulting Teams: Conducted reviews of clients’ HR operations, research and assessments.Expert Recommendations: Delivering presentations and reports to clients’ Senior Teams.

Provided strategic consulting and project management around pension, payroll and HR Services Mercer Canada Secondment: 1 year with the Toronto office to assist in the development of their HR operations service offering to reflect the local business environment and culture.Team Development: Developed intellectual capital around service offerings in Canada.

Leading Consulting Teams: Conducted reviews of clients’ HR operations, developed research and assessments.Expert Recommendations: Delivering presentations and reports to clients’ Senior Teams.

A provider of Human Capital and Management Consulting Services now operating as Aon HewittMarketing & Sales Strategy: Worked with Sales & Marketing team to develop new approaches.Sales Support: Assisted pitch teams selling large, complex pension administration systems.

Project Co-ordination: Delivering multiple systems support projects. Resource Management: Planned, allocated and monitored Help Desk resources.Systems Implementation: Part of an administration team delivering administration software.

Client Administration: Regular contact with clients and members in relation to their pension benefits.