Darren Dash Email & Phone Number

London Borough Of Bexley, England, United Kingdom

London Borough Of Bexley, England, United Kingdom

Erith

Erith

Working in the Resources plus department of the London Borough of Bexley supporting unemployed residents of the Borough to secure sustainable employment, meet local and national key performance indicators and maximise funding through a Department for Work and Pensions (DWP) sub-contract. Requested to return to previous role to lead on new 7-year Work Programme sub-contract following success leading on Jobcentre Plus Support Contract.Manage a team of 7 staff to achieve required performance levels and secure income requiredDevelop relationship with prime contract holder and partner organisations in East LondonDevelop internal processes to marry contractual and internal requirements and maximise income and achievement of minimum service levels and key performance indicatorsTook on Super User role to lead on systems and process changes and disseminate to internal and external teamsAchieved in excess of £1.9m income from commencement of sub-contractContinued responsibilities from previous roles including marketing, paperwork and process review and implementation and reporting on local labour market statistics and ad-hoc queries

Erith

Working in the Resources plus department of the London Borough of Bexley supporting unemployed residents of the Borough to secure sustainable employment, meet local and national key performance indicators and maximise funding through a Department for Work and Pensions (DWP) sub-contract. Promotion to initiate and lead on this new 5-year sub-contract, utilising previous experience of delivering DWP contracts.Induct, assess, manage and develop 5 new staff members TUPE'd from previous contract holder. Develop relationship with prime contract holder to deliver new employability skills programmes.Develop relationships with Jobcentre Plus to maximise referrals and funding.Develop internal processes to marry contractual requirements with internal requirements and maximise achievement of key performance indicators.Review and streamline course content to ensure required outcomes were delivered. Contract recognised as being amongst the most successfully delivered during its lifespan. Continued responsibilities from previous roles including marketing, paperwork and process review and implementation and reporting on local labour market statistics and ad-hoc queries.

Erith

Working in the Resources plus department of the London Borough of Bexley supporting unemployed residents of the Borough to secure sustainable employment, meet local and national key performance indicators and to secure ongoing funding from the London Development Agency (LDA). Promotion following success in role as a Client Advisor.Continued Client Advisor duties with additional requirement to line manage 2 Client Advisors and 2 Assistant Client Advisors to ensure that key performance indicator targets were achieved in order to secure funding for the continuation of the service.

Erith

Working in the Resources plus department of the London Borough of Bexley supporting unemployed residents of the Borough to secure sustainable employment, meet local and national key performance indicators and to secure ongoing funding from the London Development Agency (LDA). Change in role following internal restructure of staff due to funding changes.Became part of a team of Client Advisors, responsible for directly engaging with unemployed residents of the London Borough of Bexley to provide information, advice and guidance to support them in securing sustainable employment.Supporting and motivating customers in their job search activities, developing realistic individual action plans relating to work and pre-employment training and offering a range of job search support services to increase employability. Liaising with colleagues to match customers to internally sourced job opportunities to meet mutual key performance indicators.Organising and co-ordinating employment interviews and referrals for training as necessary to help individuals access sustainable employment. Developing and delivering workshops covering a range of areas including introductory, CV, interview techniques, application form assistance, job clubs and other thematic workshops.Auditing and monitoring customer records to ensure accurate tracking and monitoring of progress, timescales, review dates and outcomes including interviews attended, job starts achieved and sustained employment.Continued responsibilities carried forward from previous role including design, creation and implementation of print marketing materials, review of internal processes and creation of supporting paperwork and monitoring and reporting of local labour market information and statistics. Inherited responsibility for Resources plus brand identity and promotion following departure of Marketing Officer.

Erith

Working in the Resources plus department of the London Borough of Bexley supporting unemployed residents of the Borough to secure sustainable employment, meet local and national key performance indicators and to secure ongoing funding from the London Development Agency (LDA).Working in a small team with the responsibility to secure, develop and maintain work placement opportunities in the private and voluntary sectors for customers undertaking funded training at Resources plus. The aim for the customer to use the skills and experience gained to then move into sustainable employment.Carried out cold-calling activities over the phone, by email and face-to-face to secure placement opportunities.Carried out health and safety risk assessments on all placements secured, ensuring an annual review of each assessment was carried out.Assessed customer need and expectation and placed within appropriate placement opportunity to ensure experience gained matched the training undertaken and was aligned to customer job goals.Reviewed customer progress within placement and managed placement / customer relationships.Actively promoted Resources plus business-supporting initiatives and events.Designed, created and implemented print marketing materials for the work placement scheme.Reviewed, altered and created new processes and supporting paperwork to ensure efficient ways of working that still met with funding body requirements.Supported and covered team's caseload to ensure consistent and high-level of service to customers and placement providers.Ensured all activity undertaken was recorded and auditable to draw down and support funding claims.From 2008, became responsible for monitoring and reporting on local labour market information and statistics with a view to identifying trends and informing future delivery.

Gillingham, Kent

Working on the Department for Work and Pensions (DWP) New Deal programme, delivering the Voluntary Sector Option (VSO) provision in West Kent.Responsible for engaging with long-term benefit claimants and then matching and placing them with voluntary sector organisations to enable them to gain work experience and support them in securing sustainable employment.Developed relationships with Jobcentre Plus offices across West Kent to work in partnership and support their claimants in progressing into employment.Sourced, developed and maintained relationships with voluntary sector, and some private sector, organisations to provide suitable work experience opportunities for claimants.Developed an internally used database system to support and streamline processes, thereby utilising time more effectively in working with the claimants.Achieved over the minimum performance level for supporting claimants into sustainable employment.

Nvq Level 3, Information, Advice And Guidance

Bsc, Information Technology With Art