Darren Doyle Email & Phone Number

Managing the MID Helpdesk department and the staff within itClosely monitoring our time to supply and data quality performance on a daily basisAddressing areas of poor performance through education and process improvementOverseeing system enhancement and product integration to ensure existing performance levels are not compromised. This involves project involvement and UAT through to deploymentProducing extensive MI for all Motor and Employers Liability (EL) business linesCollating and conforming EL data provided by our delegated authority cover holders for submission to the ELDMaintaining strong working relationships with both regulatory bodies and our IT service providers

Providing all aspects of support for systems software and hardwareGenerating MI on a daily, weekly and monthly basisMaintaining CDL documents using Prescribe to incorporate product changesCorrecting the logic and data interrogation with in faulty documentationCreating and running data mail shots as required by the businessCompleting the daily interchange of electronic data between software houses and EDI message handlers

Specialising in General Insurance products tailored for internet business Successfully launching Axa’s first ‘one home for everything’ internet project