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Darren is currently the Sr. Director, Revenue Operations for Henry Schein ONE where he is responsible for maximizing revenue by improving efficiency, effectiveness, and agility across the revenue cycle and ensuring that all teams and processes work together. Darren and his team identify and address business risks that threaten strategic objectives around growth and profitability, drive the utilization of people and resources, and optimize revenue systems and processes to achieve profitability objectives.Darren has over eight years of experience in operations and over eleven years of experience in leadership. Previous to Henry Schein ONE, Darren served as Director, Revenue Operations & Intelligence at Instructure (the makers of Canvas), where he was responsible for the development, execution, and optimization of revenue systems, processes, annual operating plans, data governance frameworks, go-to-market plans, and business intelligence. He has a proven track record of building and scaling revenue operations departments that have supported record-setting revenue growth at company sizes, from early-stage startups to publicly traded companies.
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Vice President, OperationsLiteraSpanish Fork, Ut, Us -
Sr. Director, Revenue OperationsHenry Schein One Dec 2023 - PresentAmerican Fork, Utah, UsAs the Sr. Director, Revenue Operations for Henry Schein ONE I lead a team of 28 who are responsible for maximizing revenue by improving efficiency, effectiveness, and agility across the revenue cycle and ensuring that all teams and processes work together. My team and I are tasked with identifying and addressing business risks that threaten strategic objectives around growth and profitability, driving the utilization of people and resources, and optimizing revenue systems and processes to achieve profitability objectives. -
AdvisorRevbrains Aug 2023 - Present -
FounderPeak Revops Jan 2023 - PresentSpanish Fork, Utah, Us -
Director, Revenue Operations & IntelligenceInstructure Aug 2021 - Dec 2023Salt Lake City, Utah, UsInstructure is the maker of Canvas, the leading learning management system. An education technology company with a mission to elevate student success, amplify the power of teaching, and inspire everyone to learn together.As the Director, Revenue Operations & Intelligence I am responsible for overseeing all revenue-oriented functions of the business with an emphasis on Sales & Marketing. My focus is on developing annual operating plans, GTM plans, and operation plans that allow Instructure to predictably achieve their pipeline and bookings targets.Responsibilities include:*Drive field sales and annual ecosystem planning, including determining account segmentation, financial targets, organizational design, account coverage, capacity model, territory assignment, quotas, Pipeline Targets, and compensation plan recommendations.*Lead, coordinate, and refine weekly sales forecasting processes driving predictability.Business Intelligence Plans *Acquisition Due Diligence (Revenue Team related Diligence)Creation of Dashboard/Reporting, Maintenance of Dashboard/Reporting*Responsible for building and delivering C-Level executive presentations, including AOPs, QBRs, TOFs, and regular deep-dive sessions.*Establish highly repeatable and scalable sales processes, automation, and reporting methodologies for implementation across regions and business units by the systems team.Maintain data and Data Governance Documentation for Source of Truth Data*Oversee sales team productivity and track critical KPIs (pipeline generation, win/loss, upsell, cross-sell, attach, etc.). -
Sr. Manager, Sales & Marketing OperationsInstructure May 2020 - Aug 2021Salt Lake City, Utah, UsAs the Sr. Manager, Sales and Marketing Operations I am responsible for overseeing all revenue-oriented functions of the NORAM K12, APAC, and later, LATAM and EMEA, with an emphasis on Sales & Marketing. I developed comprehensive sales operations plans and go-to-market plans for my assigned regions ensuring success against our pipeline and bookings targets.Responsibilities include:GTM Strategy (Annual Planning, Quotas, Territory Optimization, ICP Alignment)ForecastingCreation and Maintenance of Core Dashboard and ReportsRun Top of Funnel Pipeline MeetingAssist Leadership in QBRsAssist Leadership in QMRsRecommendations to the systems team on new architecture to support operations functionsData Governance Documentation for Source of Truth Data -
Manager, Revenue Operations & Strategic Business DevelopmentClaravine Sep 2018 - Apr 2020Lehi, Utah, UsBusiness today requires data-backed decisions and bad campaign and content data is everywhere. Ultimately, enterprises are faced with making decisions on data that is incomplete, inaccurate, or inconclusive, so they have little chance of reliably predicting success. Claravine helps digital marketers get clean, trusted, usable data so they can get clearer insights, make better decisions and continually improve their campaign outcomes.As the Manager of Revenue Operations, my team and I are tasked with the architecture and execution of our new Sales, Marketing, and Customer Success Operations. At Claravine I architected and led the transition from Hubspot CRM/ Marketing hub to Salesforce CRM/ Pardot.Responsibilities Include:Maintain Operations, Enablement, Insights, and Tools for the Revenue (Sales, Marketing, & CSM) Teams.Architect our CRM to best fit our business functionDevelop Account scoring for account-based marketingDevelop Automation and process' for marketing and sales technologyAdmin for Salesforce, Natero, Sales Navigator, Lucid, Salesloft, Zoom.us, Zoominfo, Pardot, DiscoverOrg, and BuiltwithAs the Manager of Strategic Business Development, my team and I drive the growth of Claravine's SaaS offerings by qualifying future customers via marketing campaigns, Field Marketing, Events, and networking.Responsibilities include:Develop Strategic MessagingDevelop Prospecting Strategies for the Biz Dev Dept.Lead Strategic Business Development TeamDriving Registration for Field events and ensuring their success -
Enterprise- Account Development ManagerDomo, Inc. Mar 2018 - Sep 2018American Fork, Ut, UsDomo optimizes your business by connecting you to the data, people, and expertise you need to improve business results.Domo helps every employee – from the CEO to the front line worker – optimize business performance by connecting them to the right data and people they need to improve business results. As an Enterprise ADH at Domo, I drive the growth of Domo's SaaS offering by qualifying future customer inquiries via our marketing campaigns, events, account-based marketing, & outbound efforts. This is done by delivering Domo's value proposition tied to the prospect's needs. Job functions include:-Prospect into new enterprise accounts in my territory-Work with existing customer base within my territory to maintain satisfaction with Domo and Prospect further into existing accounts.- Help drive the growth of Domo’s products, services, and solutions. - Responsible for qualifying prospective customers and leads prior to meeting with Sales Executives. - Includes following up on marketing generated responses, new market penetration, calling on decision makers, trade show attendance, webinar and event follow-up, and more.- Sell Domo Business Intelligence software products and services to new and existing clients.- Identify and properly qualify business opportunities and qualified leads.- Present business solutions to prospective customers-Manage current enterprise customer accounts and expand the Domo product within the company -
Account Development ManagerDomo, Inc. Jan 2017 - Mar 2018American Fork, Ut, UsAs an Account Development Manager at Domo, I drive the growth of Domo's SaaS offering by qualifying future customer inquiries via our marketing campaigns and events. This is done by delivering Domo's value proposition tied to the prospect's needs. Job functions include:- Help drive the growth of Domo’s products, services, and solutions. - Responsible for qualifying prospective customers and leads prior to meeting with Sales Executives. - Includes following up on marketing generated responses, new market penetration, calling on decision makers, trade show attendance, webinar and event follow-up, and more.- Sell Domo Business Intelligence software products and services to new and existing clients the are attained through our Marketing efforts.- Identify and properly qualify business opportunities and qualified leads.- Present business solutions to prospective customers -
Sales & Operations ManagerSprint Jun 2013 - Jan 2017Overland Park, Kansas, UsI manage a team of 16 sales professionals who offer world class customer service, carry out Operational duties, and provide award winning sales results. My skills include but are not limited to coaching employees to reach peak performance, maintain operations and track data to ensure door profitability, locally market our location to drive business to our store, provide unparalleled customer service, retain customers through escalation management, scheduling, training employees in sales strategies, and maintaining all these aspects with out sacrificing audit compliance.Instructor in our Building the Bench Program- in this program we train our current leaders to polish their skills to prepare them for the management position. A few items we teach are; crucial conversation, presentation skills, time management, DiSC profile management, GROW Coaching, team building, operation management and accountability. -
Firefighter EmtTwentynine Palms Fire Department Apr 2012 - Jun 2013Auto-Extrication, Low Angle Rope Rescue, EMS, Structural Fire Suppression, Wild-land Fire Suppression, Rescue Systems, and Public Relations.
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Independent FacilitatorCusd Jan 2006 - Jun 2013San Juan Capistrano, California, UsBehavioral Modification, IBI, ABA, Educational Aide. Elected Classified School Site Council Representative.
Darren Fay Skills
Darren Fay Education Details
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Santa Ana CollegeFire Administration
Frequently Asked Questions about Darren Fay
What company does Darren Fay work for?
Darren Fay works for Litera
What is Darren Fay's role at the current company?
Darren Fay's current role is Vice President, Operations.
What is Darren Fay's email address?
Darren Fay's email address is da****@****omo.com
What is Darren Fay's direct phone number?
Darren Fay's direct phone number is +194945*****
What schools did Darren Fay attend?
Darren Fay attended Santa Ana College.
What are some of Darren Fay's interests?
Darren Fay has interest in Gardening, Environment, Personal Development, Management Training, Photography, Golfing, Science And Technology, Animal Welfare, Fishing.
What skills is Darren Fay known for?
Darren Fay has skills like Sales, Management, Leadership, Training, Customer Service, Microsoft Office, Wireless, Account Management, Sales Management, Team Building, Customer Experience, Mobile Devices.
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