Provide leadership.Profit and loss responsibility for the District.Efficiently manage scheduling of deliveries.Maintain a proficient working knowledge of the Company’s safety policies and procedures and implement them in connection with all servicing, installations and deliveries and all other appropriate personnel’s activities.Oversee inventory utilization.Conduct local sales & marketing initiatives.Be a community liaison with goodwill and outreach responsibilities.Ensure timely and courteous customer service.Office functions including daily deposits, phone coverage, and data flow.Provide input for district budget through collaboration with Region Manager.Ensures the consistent application of policies, procedures, practices and quality controls to best preserve uniform operations within the district.Directly report organization/performance issues to the Region Manager.Presents district operating report to the Region Manager.Ensures communication and coordination of activities among direct reports.Evaluates job performance of direct reports.Consistently implements and communicates corporate strategic plan.Demonstrates leadership, enthusiasm and example setting to the rest of the Company.

• Responsible for the day-to-day activities of the Service and Installation Technicians as well as the Retail Delivery Department including sound decision making relative to the scheduling and assignment of service and installation technicians and delivery personnel to ensure timely and safe installation, servicing and delivery of product. Facilitating effective communication and coordination of activities among service technicians and fuel delivery representatives. • Having responsibility for the design and/or execution of service processes and procedures, which include preparation of work orders, requisition of new parts, completion of job, production schedules, and other related activities.• Ensure accountability for performance of service quality and productivity metrics. • Manage route productivity, audits routs, service and installation work. • Ensuring effective coordination between Delivery, Technical Service and Sales functions. • Work with Logistics Supervisor to ensure efficiency. • Working closely with the Operations Manager to develop and implement marketing plans. • Ensuring that Company and Government safety, policy and regulatory standards are met at all times and maintain zero preventable accidents. • Manage month end inventory management and reporting. • Managing the vehicle fleet. Coordinating vehicle preventative maintenance, repairs.

• Responsibilities include direct customer contact, problem resolution, scheduling, dispatching, coding, billing and tracking information. Maintaining spreadsheets and tracking systems, files, and technician time sheets.• Schedule and dispatches all technicians for planned and emergency service work, including scheduled maintenance, warranty and start-up work.• Develop plans to ensure that employees are meeting customer needs and contractual obligations, service agreements and completion of other service work.• Handle technician and customer inquiries and routes questions and problems of a technical nature appropriately.• Coordinate warranty administration process.• Coordinate the start-up of newly commissioned equipment and tracks all jobsite work-in-progress.• Expedite all parts orders for technicians and end-user customers.• Coordinate equipment delivery and maintains tracking system.• Communicate effectively with customers regarding scheduling, progress and follow-up.• Handle accounts receivable and follows up on all accounts to ensure payment is received..

Install residential & light commercial HVAC equipment.Performing installs, repairs and maintenance to a variety of equipment including: refrigeration, air conditioning, electric motors, heating units, heat pumps, light commercial furnaces, boilers, burners, intake and exhaust fans, and humidifiers.Specialized in conversions.

• Ensure appropriate employee safety training and compliance training• Responsible for working with Company dispatchers on all customer and technical issues• Track and overview truck stock and tools for all service vehicles• Responsible for working with service technicians in the field and dealing with complaints from customers and technicians• Responsible for spot checking work to verify proper PM's and service work for maintaining service margins and profit• Create and implement changes to increase revenue and gain market share• Facilitates management and departmental meetings• Ensure that all service revenue grows• Review warranty, service, start-up repair, and installation needs• Comply with all applicable health and safety regulations, policies, and established work practices

• Diagnose causes of problems and/or failures in heating/air conditioning systems for the purpose of identifying equipment and/or systems repair and/or replacement needs.• Fabricate equipment parts for the purpose of meeting specialty needs and/or replacing unavailable parts.• Inform personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action and/or complying with building and safety regulations.• Inspect HVAC systems and their components for the purpose of evaluating condition, identifying necessary repairs and recommending preventive maintenance.• Install heating and air conditioning equipment and systems for the purpose of providing enhanced and/or upgraded capabilities.• Participate in meetings, workshops, training, and seminars, as assigned for the purpose of conveying and/or gathering information required to perform job functions.• Perform routine and preventive maintenance as needed for the purpose of ensuring the ongoing functioning of HVAC systems.• Repair heating and air conditioning systems and/or components (e.g. pumps, motors, air handlers, fan coils, piping, etc.)• Maintain supplies for the purpose of maintaining inventory(Truck Stock) and ensuring availability of items required to complete the necessary installation and/or repair.• Respond to emergency situations during or after hours during on call for the purpose of resolving immediate customer needs.• Operate delivery tanker according to Company policies and state/federal laws.• Complete all paperwork in compliance with established Company procedures.• Maintain vehicle cleanliness and replaces gaskets, nozzles and other related articles as necessary.• Perform safety inspections on trucks, equipment and/or facilities as required by Company policy.• Maintain miscellaneous service duties such as checking, on a daily basis, oil, water, fuel, tires and tank related items.