A highly committed, professional and competent senior manager with significant operational experience within Royal Mail and Bestway Panacea Ltd (Well Pharmacy).As a Delivery Sector Area Manager I have built and led high performing teams of delivery office managers to consistently deliver strong results.Known for my ability to develop and implement modernisation and efficiency strategies to facilitate change. And a reputation for ensuring that delivery offices within my region provide excellent customer service as well as successfully managing financial and operational compliance.I have a proven track record in communicating with stakeholders at director level as well as establishing both local and national partnerships. Sought out by colleagues for my flexibility, excellent leadership and communication skills and highest individual manager engagement score in the UK in 2017 within Royal Mail and I regard myself as a great people person communicating and engaging effectively at all levels.

Senior Operations Manager