Darren Jobe Email & Phone Number

San Francisco, Ca, Us

* Lead the design and implementation of complex solutions, driving customer success through proactive problem-solving and strategic advice.* Spearhead initiatives to improve service delivery, resulting in a 20% increase in customer satisfaction.* Collaborate with cross-functional teams to tailor solutions that meet specific client needs, ensuring optimal performance and ROI.* Deliver technical expertise through sales presentations, product demonstrations, and executive meetings, aligning with Datadog's emphasis on customer engagement and education.* Lead the Global Synthetics Advanced Technical Group (Overlay team) that help to solve advanced customer usecases using New Relic Synthetics.

San Francisco, Ca, Us

* Supported strategic sales efforts by providing in-depth technical expertise and facilitating product evaluations.* Conducted comprehensive technical presentations, contributing to a 15% increase in new business acquisition.* Worked closely with account teams to build strong customer relationships and drive sales strategies.

Armonk, New York, Ny, Us

* Acted as a subject matter expert in IT Service Management and operations management, focusing on performance management of enterprise applications.* Led sales opportunities, providing technical leadership and crafting solutions across the Hybrid Cloud portfolio.* Developed strong customer relationships, becoming a trusted advisor for their Hybrid Cloud strategies.

Seattle, Wa, Us

* Assisted clients with the installation, integration, and management of various software products, enhancing operational efficiency.* Trained and managed a state monitoring team, creating custom solutions to address unique client needs.Key Accomplishments:* Developed custom agents, scripts, and Java applications, extending the functionality of standard monitoring products.* Presented advanced custom solutions at IBM’s Interconnect conference, showcasing innovative approaches to product monitoring.

Bakersfield, Ca, Us

Tutored students in the basic fundamentals of computer science. Helped students understand core programming concepts, mathematical logic, and code design. Worked with department professors to help guide students towards understanding underlying concepts in assignments.

Arlington, Virginia, Us

Performed high level maintenance tasks, composite/cable repair, and special inspections. Maintained and repaired aircraft, Ground Control Stations, and satellite systems. Selected accomplishments:* Deployed in support of Operation Iraqi Freedom supporting 20 missions with 100 flight hours daily across 20 aircrafts.* Prepared reports to track maintenance activity, as well as ensured satisfactory and timely completion of assigned tasks.

Arlington, Virginia, Us

Duties and Responsibilities:* Supervised and performed maintenance on tactical and strategic Intelligence and Electronic Warfare Systems and Radio Communication Equipment* Reviewed Maintenance Schedules and notified technicians and system operators of service needs.* Provided technical support to resolve maintenance issues for Military Intelligence Systems.

Arlington, Virginia, Us

Managed a communications shop, while training four soldiers to perform their duties and motivating them to meet deadlines. Supervised, maintained, and performed daily tasks managing communications for unit operations, and training for various organizations. Selected accomplishments:* Accounted for communication, cryptography and classified equipment in excess of $10 million. * Coordinated with Brigade Communication Shop for logistical support of equipment and cryptography, as well as application of standards and policies. * Responsible for the creation, activation, and maintenance of user accounts for a variety of networks. Other Qualifications* Proficient in Computers and Computer Networking (Win X, UNIX)* Over 4 years experience managing domain user accounts (LDAP), and providing technical support for users.

Bs Of Computer Science (Coursework), Computer And Information Sciences, General

Comsec Custodian (Intel 34)

Electronic Theory, Network Administration

Global Sales School, Selling Skills And Sales Operations

Military Science, Unmanned Aerial Vehicle Technician