- Supported VITAL functions in creating and maintaining Workflows, ensuring proper documentation, UAT and deployment in IGEMS (OpenText Platform)- Performing System Administrator tasks such as maintaining user listings, performing monthly reviews for compliance and audit purposes, user access control and adhoc tasks such as preparation and sending of Operating Notices to all users.- Created automation for sending monthly reviews to over 40 agencies with significant time savings.- Provided support to Agencies onboard IGEMS with user access control and queries. Conducted introductory sessions to existing systems features, workflows and processes for new users and POCs .- Support Service Request Functional Specifications review and lead UATs where necessary with DGS Projects team and System Vendor.- Support System Vendor's checks and verifications and UATs for Application Management Services (AMS) tickets raised on iGEMS by internal and external users.- Perform process improvements by designing RPA scripts on UiPath to automate internal and personal work processes to increase efficiency and create time savings where possible.- Supporting Data Migration and onboarding efforts to new organizational Intranet on SharePoint Platform and maintenance and support of Function workflows on K2 Workflows platform.- Performing System Administrator tasks for new organisational Intranet on SharePoint platform by hosting sessions with function representatives to share on structures and permissions setup of SharePoint Collaboration Sites for internal KM.- Other Adhoc duties such as planning for divisional retreats and taking on roles as the digital first representative to push for more digital initiatives within the functional team.

- Supporting VITAL functions in creating and maintaining Workflows, ensuring proper documentation, UAT and deployment in IGEMS (OpenText Platform)- Performing System Administrator tasks such as maintaining user listings and performing monthly reviews for compliance and audit purposes- Provide support to Agencies onboard IGEMS with user access control and queries- Support Service Request Functional Specifications review and lead UATs where necessary with DGS Projects team and System Vendor.- Perform process improvements by designing RPA scripts on UiPath to automate internal and personal work processes to increase efficiency.

- Joined VITAL DGS under the SGUnited Traineeship- Supporting VITAL functions in creating and maintaining Workflows, ensuring proper documentation, UAT and deployment in IGEMS (Open Text Platform)- Support Service Request UATs where necessary

- Supported preparation schedules for Financial statements- Supported in the preparation of SGX announcement and annual report- Set up template for budget uploads for the new year to SAP- Supported in supplier payment run process

- Assisted in compiling data for internal reporting and analysis.- Provided Administrative Assistance for projects.- Performed basic administrative duties such as filing, data entry.