Darren Maynard Email & Phone Number

Tuxedo Park, Ny

In my role as a Lead Customer Experience Management Consultant: I am responsible for customer experience management functions including customer experience enhancement through in depth assessment and devising business solutions. My job responsibility encompasses building positive customer relations through development and implementation of customized customer communication regimen within minimum costs.My list of accomplishments entails: • Created and implemented company's customer experience management model to ease evaluation of client's holistic perspective of provided service and associated standards. • Formulated customer communication model and production processes to attain client satisfaction and ensure need fulfillment.• Created company website in addition to an interactive platform by collaborating with other members to maximize customer reach and accessibility of required information.• Created redundant email platform for communication model and production processes.

Paramus, New Jersey / Ramsey, New Jersey

During my role as an Executive Sales AssociateI was responsible for various roles, including demonstration of in-depth understanding of marketing and negotiating techniques. pursuing sales prospects, as well as amplifying customer satisfaction.I also conduct cross-functional team training, and enhance learning of less experienced team members to foster growth and professional development.Part of my job responsibility included joining forces with other sales team members and managers to maintain high level of engagement with clients.I also facilitated customers by providing competitive description of various products, price points and fee structure, and striving to achieve client expectation.My list of accomplishments include: • Maximized customer satisfaction and retention by achieving successful development, expansion, and sustenance of clients. • Met or exceeded sales quota on a regular basis as well as attained customer satisfaction goals.

Ramsey, Nj