I spent nearly 3 years as the Operations Manager at DPD Exeter Distribution Centre where we processed & serviced 43k parcels daily rising to 60k daily during peak. I was responsible for the day to day running of the operation but most importantly strategically planning weeks & months in advance. My responsibilities included:. Overseeing the AM & PM warehouse operations to ensure slick operations whilst hitting cost targets through continually driving PPMH. . Overseeing the Shift Managers… Show more I spent nearly 3 years as the Operations Manager at DPD Exeter Distribution Centre where we processed & serviced 43k parcels daily rising to 60k daily during peak. I was responsible for the day to day running of the operation but most importantly strategically planning weeks & months in advance. My responsibilities included:. Overseeing the AM & PM warehouse operations to ensure slick operations whilst hitting cost targets through continually driving PPMH. . Overseeing the Shift Managers Strategically plan the daily routes, ensuring they achieve the depot SPR Target and Cost Target. Overseeing the Floor Managers, making sure they dispatch the routes according to the plan, to achieve Depot Targets and Premium/Collection Service.. Analysing data, to drive continuous improvement through the managers & implementing necessary changes & enhancements to better the operation.. Ensuring the depot maintains compliance with all Health & Safety, Transport, legal & Security requirements.. Driving recruitment and Retention to keep pace with the upward trend in volume & planning accordingly.. Developing & upskilling the talent within the team with 1-2-1's & development plans Show less

I spent 4 years as a Shift Manager at Cornwall Depot working across all the shifts during my time before moving on to establishing the Route Planner role within the depot amongst other project work.. Managing and Developing a strong AM team ensuring I delivered continual quality & efficient tips, setting a robust and effective platform for the depot to achieve it's service targets whilst achieving all our own KPI targets and keeping the shift under cost daily.. I developed the AM team… Show more I spent 4 years as a Shift Manager at Cornwall Depot working across all the shifts during my time before moving on to establishing the Route Planner role within the depot amongst other project work.. Managing and Developing a strong AM team ensuring I delivered continual quality & efficient tips, setting a robust and effective platform for the depot to achieve it's service targets whilst achieving all our own KPI targets and keeping the shift under cost daily.. I developed the AM team into one of the best in the network, winning the coveted DPD World Cup AM competition and Christmas Peak DPD League competition later that year based on all measures.. During my time on C&D I would consistently meet and often excel at company targets with daily focus on depot productivity and cost .. Analysing and recording service reports daily & applying corrective actions accordingly.. Continually motivating & engaging with all the employed and self employed members of staff, ensuring the communication lines were always open.. Driving compliance across the depot in all aspects of Health & Safety, legal & security requirements.. Training & developing a successor in all aspects of being a Shift Manager through a structured development plan & continual 1-2-1 meetings & regular performance reviews.. Planning & Implementing a full depot re-route alongside setting a 5 & 4 day pod plan. Laying the foundations to implement the route planner into the depot, making sure the pod plan married up to the New matrix, the smalls matrix and the DS. Show less