Darren Pullen Email & Phone Number

Recent skills:On site IT support for a worldwide chemical company. Active Directory and sccm admin. Configuration and set up of desktops, laptops and mobile phones. Working within a pan European support team covering complete on site support for multiple sites. Managing and prioritising daily activities through BMC Helix system. Past experience:Supporting a broad range of applications including Symphony Gold, Sagepay and Paypoint across the Central England Cooperative retail estate. Using Landesk/Ivanti Management Suite to remotely diagnose and fix issues with kiosks, laptop and desktop users.Experience gained:Office 365, Admin Centre 365, hybrid on-premises and cloud-based multi-domain environment, member of a team migrating all users in multiple sites across to a single Azure domainSupport to end users covering Citrix connectivity, Outlook profiles and network resource access permissionsEnvironment with Microsoft Server 2016, Microsoft Exchange 2016 installed and configured as Domain Controller, Active Directory and Exchange ServerSales Analyst - Daily, weekly and monthly reports providing essential turnover and sales figuresLooking after and resolving IT issues across 21 sites in the UK covering East Anglia and East MidlandsHandling and raising tickets through Service Now systemProduced company brochures, business cards and various marketing material to specificationsIT and Consumable Procurement and Negotiation and Stock Level ManagementSupport of fault fixing for phone and data linesBack office Navision/Dynamics CRM administrationManaging Barracuda Spam & Firewall unitCore member of European IT team with the tasks of cross-domain Exchange 2003 to Exchange 2010 migration, replacing hardware - Windows XP desktops to Windows 7 Thin Clients and Desktops, migrating end users to a new working environment with minimal disruptionPerforming User Acceptance Testing on physical and virtual platforms, packaging applications for deployment to end users and running in test environment, updating/repackaging as requiredWindows XP, 7 and 10 desktop and laptop software and hardware support - 1st, 2nd and 3rd line supportNetwork infrastructure supportDesktop Video - Adobe Premiere - created safety video for Castle Cement and various presentations for Bridgestone, First Stop and Kingsway TyresAssist cross domain connectivity issuesPromotional event planning and organising

Listed skills include Windows Server, Microsoft Exchange, Windows 7, Active Directory, and 46 others.