Darren Quinn

Darren Quinn Email and Phone Number

Implementation Engineer at Glantus @ Basware
finland
Darren Quinn's Location
Ireland, Ireland
Darren Quinn's Contact Details

Darren Quinn work email

Darren Quinn personal email

n/a
About Darren Quinn

Experienced in Application Support with a demonstrated history of working in the ICT sector. Skilled in Application & Desktop Support, Software Implementation and Project Management.

Darren Quinn's Current Company Details
Basware

Basware

View
Implementation Engineer at Glantus
finland
Website:
basware.com
Employees:
1542
Darren Quinn Work Experience Details
  • Basware
    Portfolio Support Engineer
    Basware May 2023 - Present
    Dublin, County Dublin, Ireland
    • Conducting assessments of current project capacities and timelines.• Performing implementation planning and setup activities for projects.• Developing sound business practices and procedures for the project.• Directing team members as needed to ensure successful project implementation.• Providing project-related insight and advice to other stakeholders in the project.• Liaising with management and stakeholders on project details and deadlines.• Training and onboarding new team members as required.• Presenting feedback and suggestions relating to the implementation of assigned projects to relevant teams.• Identifying, reporting, and resolving key project issues within budget & time-frame.• Ensuring that all project and implementation related documents are up to date.
  • Glantus
    Help Desk Engineer
    Glantus Oct 2021 - May 2023
    Dublin, County Dublin, Ireland
    • Serve as the first point of contact for clients seeking technical assistance.• Respond to issues or queries logged in our 3rd party ticketing system in line with our SLA’s.• Trouble-shoot issues and queries to provide a timely solution.• Develop a strong working rapport with customers and internal teams.• Escalate issues and queries via the appropriate internal channels where necessary.• Ensure the customer is kept up to date regularly on progress in line with our SLA’s.• Ensure all activities are recorded appropriately.• Pass on any feedback or suggestions by customers to the appropriate internal team(s).• Provision of technical training to Glantus Customers both system administrator and end-user as and when required.
  • Ergo
    Service Desk Analyst
    Ergo Dec 2020 - Oct 2021
    Dublin, County Dublin, Ireland
    • Ensure strict adherence to SLA when dealing with customer tickets/calls.• Installing, configuring, and troubleshooting of IT related software and hardware, including servers, databases, etc..• Develop and maintain an in-depth technical knowledge of Ergo products, services, and solutions.• Perform routine day to day system security checks and backups and produce status reports.• Record and maintain hardware and software inventories, site and/or server licensing and user access and security.• Provide technical training to customers - systems administration and end user
  • Tesco
    Customer Service Assistant
    Tesco Dec 2019 - Dec 2020
    Dublin, Ireland
  • Commissioner Of The Revenue
    Temporary Clerical Officer
    Commissioner Of The Revenue Jul 2019 - Oct 2019
    Landsdowne House, Ballsbridge, Dublin 4
    Temporary Clerical position within the Revenue Commissioners Office VAT team. Duties included dealing with VAT repayment cases and property receivership cases among other organisational jobs.
  • Iceland Foods
    Administrator
    Iceland Foods Sep 2017 - Jul 2019
    Blanchardstown Corporate Park 2
  • Regatta Great Outdoors Limited
    Senior Sales Assistant
    Regatta Great Outdoors Limited Mar 2017 - Sep 2017
    Northside Shopping Center, Coolock
  • Ikea Group
    Customer Relations
    Ikea Group Jul 2015 - Nov 2016
    Dublin, Ireland
  • Life Style Sports
    Sales Team
    Life Style Sports Dec 2014 - Jul 2015
    Dublin, Ireland

Darren Quinn Skills

Web Design Team Leadership Web Development Time Management Teamwork Communication Mediation Sign Language Volunteering Punctuation Php Computing Html Css Social Networking Sports Performing Arts Adobe Photoshop Retail Art Microsoft Office Microsoft Excel Management Sales Research Customer Service Microsoft Powerpoint Social Media Cascading Style Sheets

Darren Quinn Education Details

Frequently Asked Questions about Darren Quinn

What company does Darren Quinn work for?

Darren Quinn works for Basware

What is Darren Quinn's role at the current company?

Darren Quinn's current role is Implementation Engineer at Glantus.

What is Darren Quinn's email address?

Darren Quinn's email address is da****@****kea.com

What schools did Darren Quinn attend?

Darren Quinn attended National College Of Ireland, St David's C.b.s.

What are some of Darren Quinn's interests?

Darren Quinn has interest in Children, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture.

What skills is Darren Quinn known for?

Darren Quinn has skills like Web Design, Team Leadership, Web Development, Time Management, Teamwork, Communication, Mediation, Sign Language, Volunteering, Punctuation, Php, Computing.

Who are Darren Quinn's colleagues?

Darren Quinn's colleagues are Varun Mittal, Sharvin Verma, Tom Blomqvist, Adina-Claudia Baran, Aaryan Verma, Nidhi Bhardwaj, Ciprian Dumitriu.

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