Darren Rix Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Reporting to the General Manager, my primary responsibilities include managing the strategy, operations and sales performance of the national Vodafone Business Centre Channel including direct reports of Channel Managers.

Sydney, New South Wales, Australia

My primary responsibility was to develop and implement a robust B2B sales, product, go-to-market (GTM) and operations strategy aimed at fostering acquisition growth and ensuring customer retention. Additionally, I provide strong leadership and coaching to internal teams, ensuring the achievement of short-to-medium-term success.

I reported to the VP of Business Sales and Customer Care, and created and executed the overall sales strategy for the business market across NSW and the ACT for indirect channel partners, direct sales, resellers and retail. I had overall accountability to retain and grow $320 million in yearly revenue under management while also leading, inspiring and growing people capability across direct reports of Partner Sales Managers, State Direct Sales Manager, State Retail Manager, Channel Principals and a Sales Coordinator. I further managed a total of seven direct reports, 91 indirect reports plus over 950 retail staff.

Reporting to the Director, I was primarily responsible for the annual operating and sales and operations plan to increase market share and achieve annual targets for the small and medium business category. I also provided leadership and clear direction to direct reports including hybrid, sales, insights and performance managers, sales capability and communications managers and five business coaches supporting 2,400-plus retail staff, managers, franchisees and licensees.

Reporting to the VP of Retail, I developed and executed the overall SMB Retail strategic sales and operational plan, driving leadership and collaboration across 340-plus national stores to achieve annual AOP targets and increase market share across company owned, franchise and licensee stores. Overall, my key responsibility was to launch Business in Retail with total ownership of the category, with direct reports including a national Sales Planning Manager and Category Executive, supporting over 3,400 employees.

I reported to the Director of National Direct Sales and provided leadership and direction to a team of 16 direct reports including Business Sales Executives, Account Managers, Lead Generation Consultants, and a Technical Solutions Consultant, ensuring the team met and exceeded all business targets. I further provided extensive coaching and development for the team to execute strategies, grow market share and provide brilliant customer experiences.

Responsible for the sales strategy and performance of four National Channel Partners

Management and growth of Sales and Operations for the NSW/ACT indirect Branded and Non branded Channel Partners program. Direct reports include five Channel Managers.

Macquarie Park

Grow new Optus indirect non branded channel partners via new channels to market and achieve acquisition and retention targets.

Sydney

Build and manage new distribution partners for electronic security monitoring. Build new alarm monitoring centers, co-location and disaster recovery solutions.

Sydney

Grow new and manage existing channel partner portfolio in line with company objectives to grow market share.

Sydney

Business Development for new customers to grow market share. Identify and onboard new business customers.

Sydney Area, Australia

Manage & Coach a team of six Business Sales Executives to grow market share.

Sydney, Australia

Manage, Retain and grow existing portfolio and provide a brilliant customer experience.

Sydney, Australia

Acquiring new customers to grow market share. manage onboarding experience and transitioning to account management teams.

Diploma In Management

Certificate Iv, Risk Assessment

High School Certificate