Responsible for development, management and monitoring of Strategic IT initiatives.

•Utilize project management methodologies, best practices, and project tracking reporting techniques.•Perform project management activities including development and maintenance of project schedules, status reporting, issue escalation management, and adherence to budgetary constraints.•Communicate with all levels of the business, including senior management.•Coordinate and facilitate technical review meetings with technical staff as well as procedural and status meetings with project and leadership staff.•Utilize, develop, and enhance escalation and risk management processes and procedures.•Develop and utilize software evaluation best practices in the selection of 3rd party software for multiple business units.

Project Manager for medium and large scale IT projects for multiple Business Units within SedgwickCMS. •Interface with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR).•Create workflow/process diagrams to illustrate as-is and future state for Client Banking re-engineering initiatives.•Develop test plans and test cases for projects/products utilizing Enterprise Testing best practices.•Lead assigned projects and assume ownership for successful project execution.

Executed Sales Technology programs designed to improve effectiveness of Sales professionals. •Successfully managed cross-functional team of Sales, Sales Planning, IT and FedEx Freight personnel in the delivery of customer relationship management (CRM) sales application. •Developed and maintained systems requirements for FedEx Sales force automation applications. Managed new enhancements and requests throughout the software development lifecycle. •Utilized Sales information dashboard to provide Sales Management with critical Sales reporting relating to leads, opportunities and closed business. •Discovered $1.2 million dollars in potential revenues through utilizing advanced analysis techniques in evaluating pending sales opportunities greater than 6 months old.•Provided Sales support to FedEx Field, Freight and Inside Sales organizations with current sales processes and procedures to ensure effectiveness. •Served as consultant to Sales Management on the latest sales processes and selling methods.