Darren V. Email and Phone Number

- Responsible for the operational state of the customer VPNs through design, implementation, and operation.- Design, implement, and support voice, video, and data networks for large-scale high-density customer requirements.- Provide 24x7 support availability for all planned / unplanned changes and emergency events.- Act as a top-tier escalation point for VPN-wide faults and outages.- Provide consultancy for internal contacts and external customers in Cisco Switching architecture configuration, LAN design, fault management, and change management.

- Responsible for customer network design, and implementation. - Draft of technical portions of RFQs/RFIs. - Assist account teams in the development of strategies from a technology perspective. - Act as a consultant to customer technical groups in creating network architecture. - Provide customer-directed feedback for feature improvement and enhancement. - Provide input to marketing teams on competitive analysis and feature positioning strategies. - Develop technical product comparisons for Nortel internal use. - Instruct technical staff in standards and troubleshooting.- Contributor to IPng (IPv6 working group) on behalf of Nortel Networks.

- Responsible for coordinating and training groups of customer service engineers, with respect to providing telephone-based technical support on wide-area client-server and SNA networks.- Create and maintain problem/resolution documentation. - Responsible for problem resolution in wide-area, multi-vendor, heterogeneous networks, data switching devices, routers, switches, and client workstation operating systems and hardware.

Responsible for configuration, programming, and operation of automated carbide-lathing systems.

Responsible for the installation, configuration, maintenance and troubleshooting of 2.2 and 3.11 Novell networks.Provide hardware and software networking solutions to customer's business needs.Responsible for creating configuration standards documentation for internal use.

Responsible for installation, maintenance, troubleshooting, and crash recovery of Company workstations.Gave numerous personnel evaluations. Recommended hardware and software solutions for the growing needs of the unit. Honorable Discharge