Darren Willis Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Greater Philadelphia Area

Actor, Producer, Director, & Production Manager 2018 – Present Perform in interactive theater productions; assist with sound department and staging Develop and contribute material for the shows’ scripts, won annual in-house award for Best Addition to a Script Produced and directed my original play What’s the Deal with Murder? which earned five times its budget in ticket sales

• Provided dedicated support for a vast and diverse group of clients, ranging from the Palm Restaurant to the Chicago Symphony Orchestra• Facilitated the sale and maintenance of a wide variety of services, including Virtual Desktop, Data Recovery, Cloud Infrastructure, Unified Communications, and Information Technology• Wrote technical articles, edited the company's knowledge base, assisted with training, received Quarterly Excellence Award • Commended and awarded a gift card for the quality of my documentation• Promoted to Tier 2 after four years

Greater Pittsburgh Area

Account Coordinator (Hebron, KY) 2014-2015 Dispatched technicians for service calls; managed work order ticketsClient Service Desk Representative (Pittsburgh, PA) 2015-2018 Provided remote troubleshooting for clients Kept detailed records of all interactions, following up to ensure positive call closure; assisted in maintaining the company’s knowledge database, developing proficiency in computer hardwareand software. Initiated major overhaul of office template system

Gainesville, Florida Area

Helped in the classroom at charter school for kids with learning disabilities, grades 2-8