Darren Wright Email & Phone Number

Reigate, GB

Stockholm, Stockholm County, SE

Stockholm, Stockholm County, SE

• Lowell is one of Europe’s largest credit management companies with a mission to make credit work better for all. It operates in the UK, Germany, Austria, Switzerland, Denmark, Norway, Finland, Sweden & Estonia.
• Promoted to Global role with Information Security responsibilities across UK, DACH & Nordic regions for 5,000 employees, management of Information Security Governance team to oversee & co-ordinate governance & security.
• Led on the completion of an industry wide thematic review from a key industry regulator relating to Technical and Cyber Resilience
• Implemented a joint Cyber/Privacy (GDPR) Incident Notification and Triage process across the UK to meet regulatory and contractual obligations.
• Responsible for IT Risk Management aligned to the corporate risk management framework.
• Implemented Business Project Engagement process comprising of Security Impact Assessments & Project Risk Assessment processes, results delivered quickly ensuring projects identify & track potential security risks early.

• Promoted into a UK client facing role representing all UK entities, Lowell Financial, Lowell Solicitors and Fredrickson International (2000 employees).
• Developed areas of the European Information / Cyber Security Strategy & TOM’s ahead of the appointment of a CISO (Dec 2017).
• Implemented central knowledge base of common responses & repository of artefacts to support client questionnaires & audits, reduced times to complete responses from 2 weeks to 2 days & improved overall quality &.
• Implemented Role Based Access across the Fredrickson business in under 3 months to remediate a key client audit finding, to avoid suspension of new business and termination of contract.
• IT lead for all new clients, on-boarding and new requirements of the systems – i.e. pre and post-sales support.
• Implemented a robust cross-business client Incident Reporting process to meet strict contractual reporting obligations.

• A leading UK debt recovery business working across a variety of industry sectors including Banking and Finance, Central Government, Mail Order, Telecoms and Utilities. (400 employees). Credit Account Management (CAM).
• Board Director responsible for Information Technology and Systems as part of a 2/3-year project resulting in the private equity backed acquisition of the organisation by the Lowell Group.
• Led technical aspects of new projects, ensuring compliance (PCI, FCA (CONC, SYSC etc.)
• Headed up the tender for technical design and implementation for debt recovery on behalf of HMRC and 1 of only 10 organisations to be awarded the contract.
• Designed complex litigation & implemented solutions and processes enabling Fredrickson to be one of the leading litigators in UK, 2008 Fredrickson issued 76% of all warrants (England & Wales) for enforcement via the.
• Designed and implemented a joint litigation funding model with a major UK credit card company, Fredrickson only supplier to meet the complex requirements. As a result, Fredrickson received 100% of the allocation.

• Responsible for managing the software development, Infrastructure and Service Desk teams.
• Led on OS migration to Windows XP

• Responsible for end-to-end design and delivery of innovative software solutions
• Led the software migration from VB DOS to VB3,4,5,6 / SQL
• Designed innovative contact centre CRM systems
• Designed innovative bulk litigation systems

• Responsible for managing and maintaining the business IT Network
• Managing Technical Environments, Platforms & Solutions
• Managing and migrating Netware 3.12 to Netware 4.x
• Managing and migrating MS DOS to Windows 3.1

• Responsible for day to day running of the business financial accounting systems.
• Lead systems operator for the financial account systems running on a Honey Bull DPS4 mini system
• Responsible for running daily batch jobs and backup
• Designed stand-alone database solutions using a Delta by Compsoft which included Asset Register, Sales Prospects system and Itemised Costing System.