The RTA provides tenancy information, bond management, dispute resolution, investigation, policy and education services.The RTA administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) and is responsible to the Minister for Housing and Public Works.The RTA has 5 operating divisions and assists tenants/residents, property managers/agents, property owners/landlords, caravan park managers and rooming accommodation providers with the following services:•Client contact centre: personalised tenancy information to clients via telephone, email and face-to-face contact. •Rental bond service: processes rental bond money which must be lodged with the RTA at the start of a tenancy. The RTA holds the bond until the end of the tenancy and refunds the money as directed on the bond refund form or by QCAT.•Investment Management: invests all the Bond monies in a portfolio of Australian and International securities.•Communication and education: free tenancy information service via website, publications, seminars, webinars and presentations.•Dispute resolution: conciliation services for tenancy disputes with impartial, trained conciliators who help tenants/resident and property owners or their agents resolve tenancy disagreements in a non-legal environment.•Investigations: investigates breaches of the Act that carry penalties for non-compliance.

Senior executive with accountability for:• Commercial negotiation, price and cost analysis, legal drafting and management of contracts with a value of ~$500M;• Stakeholder representation of Aurizon in Industry Forums (with QR/ Queensland Rail and Queensland Treasury)• Development and implementation of cost-reduction and productivity / efficiency creating business restructuring / transformation programs across Finance, Operations and Intermodal Divisions (worth ~$150M pa in aggregate value);• Management of major Finance process reform projects.

Senior executive with operational / finance [CFO] accountability for:• HR Operations (Payroll, Positions Administration [10,000 employees]), • Financial Services (Cash Management [$3Bn], Fixed Asset Registers [$7Bn value], Accounts Payable [$1Bn], Accounts Receivable [$500M]), • Procurement Services (Local Procurement, Vehicle & Fleet management, Asset Disposal Program); and • Property Services (Mail rooms, Easement Administration, Property AP/ AR).

Senior executive with accountability for the demerger of Queensland Rail (a $26Bn enterprise) including: • development and structuring, • implementation (including work programs, workforce management and delivery), • monitoring and reporting (including governance forums and financial / non-financial reporting)• project and program management (for ~$50M project with up to ~200 employees);of the $26Bn demerger of Queensland Rail [into Queensland Rail [(retained by Government with $13Bn in assets) and QR National (the IPO entity with $13Bn in assets)]

Senior executive with accountability for the initial public offering (IPO) of QR National / Aurizon, including:• development and implementation of the program of works for the IPO;• program / project management of the entire IPO• Governance forums and financial / non-financial performance reporting• privatisation of Aurizon via the IPO• development and implementation of all projects for Finance (including process changes), IT system seperation, all new contract negotiations, asset and liability identification / treatment and transfers, employee transfers, prospectus due diligence, Offer Document drafting, data book research and drafting (including audit), environmental reporting obligations and assessments and asset condition reporting.

Senior executive responsible for 5 divisions covering:• Policy development, government representation, stakeholder management & advocacy;• Display Villages (managing 13 profit centres);• Membership (manages all facets of membership development, retention and growth);• Building Services (managed technical advice service [covering Building Act, Building Code of Australia, Queensland Development Code, Australian Standards] including consumer advice and a private ombudsman scheme); and• Business Development (operating the sponsorship, member benefits [brand franchising and sales] and business development operations).

Managing Partner of two large balustrade manufacturers with profit centre responsibility for total operation (marketing, 2 production facilities, finance [CFO], sales, etc). Achievements: • Strategic review of businesses (including markets, product suites, etc), re-designed the corporate strategy and then implemented a turnaround strategy (including production systems changes, inventory ordering and stock take processes to drive efficiencies). • Built average outstanding tender book from ~$2 million to ~$19 million. • Total tenders quoted increased from approx ~$12 million to ~$28 million.• Full end to end process review and systems re-implementation (covering Sales, Finance, Inventory Management and Production, Human Resources). • Design and implementation of a cultural change program across multiple companies, 5 geographically dispersed sites and 2 production facilities.• Reviewed, re-designed and implemented a Safety Management Plan and underlying processes.

Accountable for the Retail business’ financial results, developing and implementing corporate strategy, business planning and budgeting (including execution) together with government stakeholder management, regulation and compliance.Achievements:• Designed and implemented corporate strategy process and plans (including competitor intelligence programs) across the Retail businesses ($2.5Bn in sales). • Completed stock market takeover of Power Direct (Australian Energy Ltd) for $205M.• Advised and assisted Queensland Government in the demerger and privatisation of Ergon Energy Pty Ltd for $1.5Bn to AGL Energy Ltd.• Profit Centre accountability for a $66 million gross profit margin regulated retail business (up from $24 million pa when responsibility assumed).• Negotiated the annual $400-$600M per annum commercial contracts for the Community Service Obligation (including required service standards) with the Queensland Government.• Managed 4 divisions improving efficiency and effectiveness (Divisions are Community Affairs, Regulation [including strategy, risk assessment, contract negotiation, and stakeholder management], Strategy [including annual planning, capital & operational budgeting, financial performance monitoring, ad-hoc strategic projects], Franchise Financial [including community service obligations and franchise business profit centre].• Negotiated commercial agreements with Government / Regulators achieving multi-million dollar profit outcomes in areas as diverse as tax impositions, cost recovery mechanisms, customer protection rules, WACC determinations, etc.

Executive accountable for the following achievements:• Developed and implemented an audit / review program across Queensland and northern New South Wales for public company compliance with Corporations Law, Schedules to Corporations Law, Accounting Standard, Auditing Standards and ASIC issued Policy Statements.• Developed, designed and implemented the pilot programs and core research behind Data warehouse, data mining and compliance programs for Phoneix Company activities among major white collar criminal groups nationally.• Managed the Prospectus post-vetting Program for fund raising activities in Queensland including review and compliance of financial valuations, projections and forecasts.• Represented ASIC in a number of public forums including the being the Queensland member of the CPA Australia Centre of Excellence on External Reporting