Oversaw the development and ongoing relationship with the following client partners:-NFL Pro Bowl (2016, 2017)-Colorado Springs Sky Sox (AAA)-University of North Texas Athletics-Davis Cup Tennis (USTA)-World Series of Drag Racing - Memphis International Raceway-NCAA Championships-US Open (USTA)-Penn Relays (University of Pennsylvania)-Los Angeles Sparks (WNBA)-Atlanta Dream (WNBA)-Honda Battle of the Bands-University of Southern California (USC) Trojan Football-2015 Chick-fil-A Kickoff Game (Louisville Cardinals)-Sarnia Sting (OHL)-Flint Firebirds (OHL)-Florida Citrus Sports-CIAA-SWAC-University of Massachusetts Athletics-Florida Agricultural & Mechanical University (FAMU) Athletics-EventsDC ~ 2016 AT&T Nation's Football Classic

Oversee FRMC operations at the Toronto Argonauts Football Club. In addition, oversaw client partner relationships with:-Ottawa 67's Hockey Club (OHL)-Sarnia Sting (OHL)-licensed partnership with Vancouver Giants (WHL)

Selected, trained and led up to 30 Ticket Sales representatives. Used day-to-day individual team and sales performance data to create sales forecasting tools. Proudly developed many of the current sales leaders in the organization• Proactively liaised with other departments to manage timely and accurate flow of information, related to the Blue Jays sales team, enabling sales representatives to engage in meaningful interactions with customers. As a result, the sales team garnered a reputation for being highly responsive, resourceful and caring, ultimately impacting positive customer satisfaction and retention and a sustained interest in the Blue Jays. • Fostered a positive, success oriented sales culture by building team synergy through sharing knowledge and best practices which contributed to team bench strength and maximized individual learning and performance. This led to the internal promotion of approximately 35% of staff that I trained, managed and motivated while in Ticket Sales.• Initiated the creation of a sales prediction tool to enable accurate sales forecasting and prospecting, including the identification of tangible measures to predict attendance at games. The tool received approval from upper management and is currently being developed for implementation• Worked closely with "Bills Toronto Series" executives to implement sales strategies, select marketing materials and provide ticket sales support for the yearly event held at the Rogers Centre• Selected, edited and distributed marketing collateral to target market groups of up to 50,000 consumers several times per year. Year over year, we built on past successes to create more elaborate and effective marketing campaigns that contributed to sustained sales and interest in the Blue Jays.

Prospected and sold subscription packages to a client base ranging from families to corporations. Continually delivered strong and sustainable revenue in a highly volatile market.• Promoted from a part-time representative to a full-time after two months due to strong sales totals and work ethic. The following year, achieved second highest sales in the department, earning a second promotion to Assistant Manager after doubling sales total from previous season (2007).• Leveraged strong customer service and relationship management skills to develop new sales opportunities. Over 80% of all products sold reflected new business which supplanted the loss of any potential renewal accounts year-over-year.• Recognized and responded to customer service issues with quick and positive solutions which led to customer retention, stronger relationships with clients, and numerous referrals.

• Wrote weekly press releases for Bulldogs Weekly website column to keep local and national media informed about relevant team news and information. • Researched team and player information and reviewed and resolved errors and inconsistencies on team website, enabling www.bulldogs.com to be an effective and valuable information source.

• Developed corporate profiles for target organizations for potential sponsorship opportunities to lead to new revenue growth, this included the creation of a "National Football Month" education initiative targeting national public schools.• Constructed a comprehensive sponsorship evaluation for ESPN Classic Canada to provide them with feedback on their existing sponsorship agreement.• Calculated a budget plan for 2003 Grey Cup ceremonies involving Hall of Fame actions ensuring that all expenditures were efficient and valid.

• Used sales skills to promote selling tickets and advertising to local businesses/families with an emphasis on new sales to the organization. • Created an extensive advertising schedule and design concept within a budget with a focus on promoting our weekend/holiday schedule• Produced daily media packages that included game notes, statistics and updated rosters, maintaining contact with the parent organization (Toronto Blue Jays) and the local media