Darren Murphy Email & Phone Number

Blisworth, Gb

The Old Rectory, Church Street, Weybridge, Surrey, Kt13 8De.

- Migration of all the groups SaaS DevOps products from server to cloud (GitHub, Jira, Confluence, ServiceNow, Mural)- Implementing multi-directional integrations between the full suite of cloud-based SaaS tools- Researching new tooling solutions for problems raised by internal stakeholders and articulating these back to the business using benefits hypothesis and lean business cases - management across vendors, resellers and internal stakeholders.

Newcastle Upon Tyne, England, United Kingdom

Milton Keynes, England, United Kingdom

Short term 4 month contract to migrate a legacy marketing system onto Adobe Creative Marketing Cloud

Milton Keynes, United Kingdom

• IHSMarkit provides critical insight and analysis for all sectors of global industry• I took the lead on our primary product which was an automotive aftersales web platform and injected a fresh attitude welcoming ideas and encouraging greater interaction between teams.• I successfully challenged existing operating procedures by implementing project meetings; bringing product and development teams together resulting in increased visibility for Sponsors /Key Stakeholders and End Users/Clients.• Standardised our product testing framework whilst working alongside the tech leads who were implementing a TDD approach whilst setting up test automation using Selenium. I created a full suite of regression, load and browser-OS test cases having negotiated what we are able to realistically support with the resources available.• Collaborated with our product support team to create realistic business centric test cases and organised and directed UAT sessions

St Albans, United Kingdom

• I accepted this role, knowing I would be managing a small team of well established BA’s who had been with the company for a considerable time. This worked really well/ My team had a wealth of product experience which they shared freely and in return I was able to put in place some standard operating procedures and introduce Jira to help our project manager have greater visibility on progress and improve the way defects were raised and managed. • Interacting directly with clients was vital in gaining a good understanding of their requirements and expectations, from the initial requirement gathering phase through to user acceptance testing and business sign-off. Engaging our client in this way created more of a partnership dynamic and increased our workload and revenue

Experienced Senior Business Analyst working in the media, social media, corporate communication, business intelligence and financial PR sectors. Working closely with senior business stakeholders and department heads on strategic iniatives and day-to-day operational/sales/business development requirements, I also manage the software QA/test team and deputise for the senior product manager. I've managed an off-shore development team and overseen the transition back to an in house team of developers, tech leads, test lead and developers.I come from a senior business operational background where I've been responsible for running large departments. Having worked mainly in VC backed, SME environments, Im used to working in high pressure, low margin, challenging conditions . I've been actively involved in multiple MBO/MBI's and acquisitions I'm well versed in change management both operationally and systematically.

London, United Kingdom

After many years working closely with technology and product development teams I made the move from an Operations role to an IT technical role. It was in this role I formalised a lot of knowledge I had learnt from earlier positions. * Requirements gathering, requirement eliciting during workshops and one-to-one meetings. * Utilising SQL and VBA to create dynamic reports for business users* Setting up formal testing processes - functional, non-functional, exploratory testing through to user acceptance testing* Running UAT sessions with business users* Using previous managerial experience to work with Project Managers on development team resourcing and planning

London, United Kingdom

* Responsible for gathering requirements from business users and working alongside the technology teams in delivering system improvements for the back-end Operation and Quality Assurance teams* Played a key role in introducing the Salesforce.com CRM system into the Operations and Quality Assurance teams. This involved business process mapping and developing bespoke applications to cater for the needs of the back-office teams. As a Salesforce Administrator I created workflows, custom objects, dashboards and reports to achieve this

London, United Kingdom

* Managed a team of 70 analysts and editorial staff. The team worked on producing high quality media press packs containing current up-to-date news for a wide variety of clients covering the Banking, PR, Media, Corporate and Government sectors* Integral in acheiving operational efficencies by improved working processes and introducing a range of standard operating procedures* Responsible for liaising with IT operations department in ensuring incoming news feeds were received in time to achieve client SLA's* Senior point of contact/escalation for clients* Implemented quarterly and annual standardised performance review and appraisal system for all staff* Played a key role in managing and implementing the operational practicalities of three acquisitions - EDS Energy, Clipability and EPCA - three specialised media intelligence firms specialising in Energy, Media and Entertainment respectively

London, United Kingdom

Managed a team of 20 analysts and editorial staff. The team worked on producing high quality media press packs containing current up-to-date news for a wide variety of clients covering the Banking, PR, Media, Corporate and Government sectors.* Played a key role in the operational side of a merger between Xtreme News and Durrants