Darren Benjamin Email & Phone Number

Remote

Remote

Transitioned to Mitratech as part of Mitratech's acquisition of Mineral in January 2024

Austin, TX

I was in charge of customer service, quality control, sales, marketing, and management of production for graphic design, website, mobile app, and software development services for the promotional products industry servicing clients across the US, UK, Canada, Australia, New Zealand, Africa, South America, Northern Europe and the Caribbean.

Woodland Hills, CA

• Direct contact, trusted advisor, and problem solver to over 2,000 highly valued clients.
• Guided clients through account set up, on-boarding, quotations, and entire order cycle.
• Identified process gaps for website and UIX improvements, formulating resolutions.
• Explored and understands complex customer requirements on both a business and technical level.
• Content writer for marketing materials, client order management, communications, and more.

Los Angeles, California, United States

• Increased all company revenue by 65% since 2007.
• Set company sales records for most sales in a day, week, month, quarter, and in a year.
• Tracked all sales activities using multiple CRMs including Hubspot and custom in-house software.
• Interviewed and hired US personnel.

Los Angeles, California, United States

• Performed sales calls for client membership renewals and new membership acquisition.
• Sold graphic design services for vector art creation, digitizing for embroidery, and creative design.
• Sold web design and development, SaaS, SEO and SMO services.
• Cross-sold to current client base while pursuing prospect leads and closing new business.

Los Angeles, California, United States

Facilitated sales process for both established and prospective clients. Built creative quote presentations and researched product availability. Spoke with manufacturers to understand and explore all options. Customized product marketing packages. Fielded client inquiries and assisted in provided all requirements.

Chicago, Illinois, United States

Lead business partners and creative team in strategy and execution of new acquisition direct mail marketing projects.

Glenview, Illinois, United States

Coordinated and facilitated the interface between property managers and maintenance staff. Resolved conflicts between maintenance personnel and property managers. Accommodated all tenant/owner maintenance requests and billing issues.

Evanston, Illinois, United States

Guided patients through their physical therapy routines. Worked closely with Physical Therapists to fully understand each patient’s injury and what was required for their rehab.

Chicago, Illinois, United States

Assisted Casting Directors during auditions for movie, print, and commercial productions. Checked in talent, kept track of of audition times, acted as liaison providing general support, including serving beverages and snacks or running errands. Advised talent of any changes or delays to keep everyone on schedule. Performed administrative duties answering.

Glenview, Illinois, United States

Assisted the senior attorney of the firm. Edited and proofread legal documents. Researched information regarding copyright and patent infringements. Transcribed legal documents and meeting minutes and scheduled meetings and took inbound calls for the law firm.

Evanston, Illinois, United States

Listened to customer needs, followed by provided them with education on different supplement options to aid in improving their overall health. Kept customers up to date on all promotions and advertisements. Sold discount memberships beneficial to the customer while assisting with housekeeping and maintenance of displayed merchandise.