Darren Ross Email & Phone Number
@paymentus.com
1 phone found area 425
LinkedIn matched
Who is Darren Ross? Overview
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Darren Ross is listed as Software Engineer at ADVANCED MANAGEMENT SYSTEMS, Inc., based in Lynnwood, Washington, United States. AeroLeads shows a work email signal at paymentus.com, phone signal with area code 425, and a matched LinkedIn profile for Darren Ross.
Darren Ross previously worked as Software Engineer at Therasoft Online and Customer Success Engineer at Paymentus. Darren Ross holds Bachelor Of Applied Science - Basc, Software Development from Bellevue College.
Email format at ADVANCED MANAGEMENT SYSTEMS, Inc.
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About Darren Ross
Recent college graduate and experienced professional software developer looking for new role as a software developer. I am an experienced C#/.NET developer for console, WinForms, and Unity applications. I also am experienced in web development using both ASP.NET webforms and ASP.NET Core MVC architectures. I am a database engineer as well with both experience developing for MS SQL Server and PostgreSQL as well as administering MS SQL Server and PostgreSQL in an enterprise environment.
Listed skills include Troubleshooting, Mobile Devices, Customer Service, Microsoft Office, and 36 others.
Darren Ross's current company
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Darren Ross work experience
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Software Engineer
Customer Success Engineer
Software Engineer
Software Developer
Devops Engineer And Release Manager
-Administrate on site code repositories via Atlassian Bitbucket.-Set up and configure Automated build and deployment process via Atlassian Bamboo.-Manage all Staging, Sandbox, and Production environments.-Administrate Linux/PostgreSQL and Windows Server/MS SQL Server issues as needed. -Administrate deployment of automation and site code to the production environment. -Administrate multiple Internet Information Services (IIS) sites-Manage all releases for multiple web apps, from initial dev code completion through testing to production deployment. -Triage and troubleshoot all deployment defects and issues. Elevating any known issues that require a -development engineer.
Software Qa Engineer
-Performed quality assurance testing of multiple channel marketing web apps.-Provided Quality technical customer service to our clients and their partner users.-Create professional technical documentation and test cases for new features as they are created.-Create, execute, and troubleshoot complex SQL queries, functions and stored procedures in MS SQL Server and PostgreSQL. -Write and execute xUnit test cases for Data Access Layer class functions and methods using Visual Studio and JetBrains dotCover and ReSharper.-Verify and troubleshoot issues with REST and SOAP API.-Escalate all identified defects to the Program manager and the Development lead for triage and assignment.
Tier 2 Incident Command Coordinator
Facilitate, engage and drive bridge calls during service outage situations for Office 365 customers.Develop communication plans with internal partners to minimize end-user impact during system outages.Work closely with remote support and other internal teams as needed to ensure timely resolutions to break/fix issues.Communicate effectively throughout internal IT groups and with external groups, including end-usersAdhere to established service agreements for acknowledging, engaging, communicating, and resolving IncidentsStrive for excellence in service, facilitating communication and collaboration among many parties to bring all Incidents to resolution quickly and efficiently.
Support Analyst
Reviewed and coded cases imported from consumer contactsPerformed and provided deep case analysis of top issues/errors to Project managers, created new coding nodes as were neededValidated and proofread all presentation reports for Project managersResolved all coding questions from and audited coding performed by coding teamProficient in all windows live services and Windows 8 modern apps
Customer Support Analyst
Processed admin requests including all user access concerns, workspace set up and deactivationsPerformed training for new user on the application and Boolean searchesTroubleshooting customer issues with Boolean search systems, browser and computer related issues, as well as identifying issues within the application itselfQuality checked monthly analytical reports for customers
Business Data Support
Laptop connect SpecialistProvided consistent outstanding business customer service for technical support on mobile devicesTechnical troubleshooting multiple mobile devices(Android OS , iPhone OS, RIM Blackberry, Windows Phone OS, and Web OS devices), specializing with tethering devices and laptop connect cardsMaintain accurate notes on the account for troubleshooting that was performed for future representatives to continue seamlesslySelected for pilot team to callback customers to continue technical troubleshooting and to verify customers' issues resolved creating a better customer experienceAssisted with training fellow specialists on company policies and proper troubleshooting, including creating several presentations to better communicate the material
Representative
Provided consistent outstanding customer service for consumer customersAssist with setup of and technical troubleshooting of video game consolesAssisted with setup of wifi connectivity to home networks from video game consolesSetup repair and warranty services for customers
Tps
Darren Ross education
Bachelor Of Applied Science - Basc, Software Development
High School Diploma
Frequently asked questions about Darren Ross
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What company does Darren Ross work for?
Darren Ross works for ADVANCED MANAGEMENT SYSTEMS, Inc..
What is Darren Ross's role at ADVANCED MANAGEMENT SYSTEMS, Inc.?
Darren Ross is listed as Software Engineer at ADVANCED MANAGEMENT SYSTEMS, Inc..
What is Darren Ross's email address?
AeroLeads has found 1 work email signal at @paymentus.com for Darren Ross at ADVANCED MANAGEMENT SYSTEMS, Inc..
What is Darren Ross's phone number?
AeroLeads has found 1 phone signal(s) with area code 425 for Darren Ross at ADVANCED MANAGEMENT SYSTEMS, Inc..
Where is Darren Ross based?
Darren Ross is based in Lynnwood, Washington, United States while working with ADVANCED MANAGEMENT SYSTEMS, Inc..
What companies has Darren Ross worked for?
Darren Ross has worked for Advanced Management Systems, Inc., Therasoft Online, Paymentus, E2Open, and Averetek.
How can I contact Darren Ross?
You can use AeroLeads to view verified contact signals for Darren Ross at ADVANCED MANAGEMENT SYSTEMS, Inc., including work email, phone, and LinkedIn data when available.
What schools did Darren Ross attend?
Darren Ross holds Bachelor Of Applied Science - Basc, Software Development from Bellevue College.
What skills is Darren Ross known for?
Darren Ross is listed with skills including Troubleshooting, Mobile Devices, Customer Service, Microsoft Office, Sql, Telecommunications, Sharepoint, and Javascript.
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