Driving Business Transformation through Strategic Process Evolution and System Empowerment...1) Illuminating Success: Generating profound insights into existing processes fuels informed decision-making and paves the way for targeted enhancements, driving operational excellence and resource optimisation.2) Shaping Tomorrow: Crafting improved future-state processes, businesses unlock their potential for innovation, agility, and competitive advantage, ensuring sustained growth and adaptability in dynamic markets.3) Harnessing Synergy: Optimising the utilisation of current business systems amplifies efficiency, streamlines workflows, and cultivates a culture of continuous improvement, resulting in seamless operations and heightened customer satisfaction.4) Navigating Innovation: Supporting the selection and seamless implementation of cutting-edge systems to streamline operations and enable businesses to stay ahead in the tech-driven landscape, fostering innovation and scalability.Elevate your business's journey with strategic process refinement and dynamic system enhancement. Together, we build a foundation for enduring success and transformative growth.#BusinessTransformation #ProcessExcellence #SystemInnovation #StrategicGrowth"

Working with businesses to identify and address barriers to business growth, developing tailored programmes of support and managing the implementation of the solution to help businesses in Sheffield City Region unlock their potential.

Responsible for Sales and Operations.Driving forward a customer engagement strategy and developing a worldwide network of partners and value added resellers.Coordinating order fulfilment, logistics and commissioning of Drone Defence solutions.

BIS offers business improvement services to organisations to develop their sales and production operations. Identifying ways in which to improve processes, systems and people in order to drive efficiencies, reduce costs and increase business performance and revenue.Offering consultation and management expertise covering;- Lean Management- Operations Management- Business process design and development- Gathering and integrating customer insight in strategic and tactical planning- Tactical marketing- CRM management and optimisation- B2B engagement strategies- New business acquisition- Contact centre operational performance

Led the Sales, Marketing and direct course sales functions for Cogent Skills in support of science industry employers to attract, retain and develop people who can contribute to business success. Led the team to improve performance, sales, processes and operational effectiveness and develop new revenue streams to reduce reliance on the Science Industry Partnership.Industry Partnerships were terminated under Govenment austerity measures in Summer 2016

Provision of strategic support in the delivery of sales and marketing performance across the Sherling Steel Group in the UK and Ireland, supporting the Senior Management of Sherling Steel UK, J.R. Whitehead, Swift Steel Ltd, NBT International, SB Steels and Jamestown Cladding and Profiling Ltd.

Responsible for managing multi-discipline teams across the business to ensure sales operation excellence, efficiency and performance. These team disciplines include Sales Acquisition, data management and analysis, system design, recruitment, training and coaching, implementation and delivery planning, new business, account management.

Responsible for consulting with organisations in the educational space to deliver excellence in sales acquisition strategy and planning, and achieve increased ROI on their sales activity

* Management of the Sales Operations Team, with an accountability for lead generation, sales progression, contract management and customer service.* Managing the development of client solutions. Agreed contracts have clear customer service requirements, KPI’s or SLA targets and measurement criteria in place.* Evaluating extensions to the offer identified through research in terms of their strategic and operational potential, and implemented within the service offer. * Leading the development of marketing collateral and sales toolkits to promote the services and products availableKey Achievements1- Bringing a structure and robust process to client management within learndirect business2 - Directly impacting on a 400% increase in sales activity and turnover through lead generation, support and management activities

* Accountable for managing the process of developing Ufi’s integrated business plan and establishing and maintaining an effective operational relationship with the LSC.* Managing the production and review of the strategic plan and functional strategies, review and communication of the milestone plan, Ufi business planning cycle, and annual business plan* Managing the relationship with key decision and stakeholder groups, including the LSC (Learning and Skills Council - Now the Skills Funding Agency), to provide information to monitor performance against business plan targets and advise on in-year adjustmentsKey Impacts1 - Created and implemented a programme based business planning approach. This gave greater clarity to all individuals in terms of their role in the delivery of the business plan, but also brought greater transparency of business performance across the entire organisation. This enabled the business to ensure that resource planning was optimised against the key programmes to help deliver them on time.2 - Created and launched the business dashboard to bring visibility on performance and targets against all areas of the business. This resulted in a much greater synergy of activity against the business plan targets.

* Dedicated responsibility for the development of national pricing strategies (England, Wales and Northern Ireland) for the business with a turnover of over £200m.* Worked on developing the ‘learndirect’ business model for 2004/05 covering the £200m funding element of the business. Carrying out in-depth process management, analysis, research and modelling to ensure that a robust model was produced that enabled the executive to take key strategic decisions regarding funding payments. * Managing the product marketing collateral used to support and communicate the benefits of the Basic Skills, IT and Management courses.Key achievements1 - Formulation of successful promotional strategies working with national directors to realise increases in sales volumes of over 200%2 - Clear modelling of the business to effectively target funding opportunities for delivery against Government targets