Darren Dunn Email & Phone Number

Dover, Oh, Us

Lead a team of IT professionals consisting of Helpdesk personnel, developers, and IT Manager to support 800+ employees and 11 locations across Eastern Ohio. Key Accomplishments:• Implemented a helpdesk solution to drive efficient and effective IT customer service.• Utilized Service Level Agreements (SLA) to help maintain a high level of service to employees exploiting the helpdesk. • Designed and managed a network in a new training facility. This included network cabling, WiFi, Axis cameras, network switches, and audio/visual equipment. • In the process of designing the network infrastructure in 4 brand new facilities.• Spearheaded the upgrade of our current ERP solution, Spectrum, to the cloud.• Overseeing security efforts to help Kimble Companies become PCI Compliant.• Oversee all vendor relations as well as negotiations for software and hardware.

Stow, Ohio, Us

Lead highly skilled, multidisciplinary team of network administrators, developers, and help desk personnel executing a variety of enterprise-wide functions and overseeing compliance functions. Establish programs to identify, evaluate, and report on enterprise performance and provide both tactical and strategic guidance on technology practices across business units to determine service and system needs and information security risk.Key Accomplishments:• Spearheaded transformational changes to turn around negative perceptions of IT by providing consistent consultative service through team leadership and technical acumen.• Managed multimillion-dollar budgets, consistently coming in under budget at year-end close.• Oversaw security efforts to help NMG Aerospace become NIST 800-171 compliant, currently working on Cybersecurity Maturity Model Certification (CMMC) driven by Department of Defense (DOD).• Introduced newer technologies such as Cohesity for backups and Nimble for storage to help organization run more efficiently and securely.• Planned and successfully implemented complete overhaul of entire infrastructure including switching, firewalls, and WiFi.• Collaborated with developers to plan and create SharePoint Intranet webpage, greatly improving communication and storage of documents.• Maintained zero-downtime operation by introducing redundancies in environment.

Aurora, Ontario, Ca

Oversaw planning and support for current and future technology directions and supply chain logistics, developing and implementing technology to drive strategic plan, including hardware, software, and telecommunications with annual operating budget of $250K. Successfully initiated solutions for local operation and satisfaction of internal and external customers. Managed two-shift operation with two direct reports, and maintained good housekeeping and safety in IT operations and installation throughout facility.Key Accomplishments:• Co-led software project monitoring all network devices in all satellite locations around the world, reducing downtime by tracking problems as soon as they existed.• Utilize AppAssure and Barracuda for backups, replication, and disaster recovery, mitigating risks to the system and preventing loss of data.• Collaborated to design and install complete infrastructure and Cat5e/Cat6 network cabling for two facilities.• Upgraded Windows Server 2003 network to a Server 2008 network, ensuring full function through testing prior to launch to minimize downtime and system errors.• Implemented a VMWare (virtual) network and complete client/server/SQL MES system to run shop floor.• Installed and support ERP inventory management system from Infor called Trans4M, ensuring up to the minute supply data to better manage plant operations.• Served as ISO 9001 and TS 16949 auditor, significantly preventing defects and reducing variation.• Created and implemented Sarbanes-Oxley to make corporate disclosures more reliance and accurate.

Aurora, Ontario, Ca

Managed daily plant support for IT infrastructure as one-man crew, including troubleshooting, diagnosing, and resolving issues related to computer hardware, virtual computers, and enterprise systems supporting end user computers. Ensured overall goals by maintaining integrity and viability of all technical and application solutions employed within plant. Perform routine maintenance and administrative tasks and documented actions taken to resolve issues.Key Accomplishments:• Simultaneously served as Production Supervisor leading team of 30 employees on production floor, incorporating 5S program to ensure production line ran smoothly and efficiently in JIT environment.• Designed and installed Cat5e network cabling and new internal phone systems for entire plant, delivering critical upgrades to enhance daily functions.• Selected and installed Manufacturing Execution System for shop floor, holding traceability data and ensuring JIT delivery to customers.• Collaborated in design of production floor layout, ensuring efficiency and accuracy of production flow.

Solon, Ohio, Us

• Served as project leader for rollout of Comshare financial budgeting package which utilized client-server based environment tied in with SQL Server 2000. Application was primarily used by 75 executives company-wide.• Worked with internal team to successfully roll out Office 2000 to over 2,000 desktops and laptops using SMS and Ghost.• Successfully converted all servers from Novell 4.11 to Windows NT 4.0.• Made key contribution to rollout of Outlook 97, then Outlook 2000 to facilities worldwide.• Provided daily support of desktops and networks for approximately thirty facilities and 2,000 PC's worldwide.

Master Of Science, Management Information Systems

Bachelor Of Science, Business Administration

College Prep, Honors