Darren Faraway Email & Phone Number

Stanford-Le-Hope, Gb

London, Gb

Corringham, Gb

My Sweet Spot is in delivering all forms and sizes of change. Including taking new business opportunities from sales to operations and beyond. Right the way through to improving and/or maintaining existing continuous change portfolios and aligning to the current business drivers and benefits. Within my previous roles which include, Interim CIO, Agile Coach & Programme Manager, my preference is to use agile practices, like Scrum and DevOps, but equally remain mindful of the customer context, applying the approach or framework which best suits the business.

London, Gb

Agile Transition Leader for a respected FMCG company, beginning their transition to agility, starting with Data & Technology (D&T) encompassing 2700 people and their extended business owners. Beginning with my unique, experience-led, flexible approach, I have educated and coached C-Suite members, and their Senior, Core, and Extended leadership teams in the application of agility throughout all areas developing buy-in through an evolving roadmap to gain business benefits, insights, and an agile culture - moving at a learning pace which is fit for the organization whilst removing barriers to adoption. With agility as an established strategic objective for the Group CIO and personal targets for the Core Leadership team members, we proceed to deliver Agile in an Agile way, with a comprehensive backlog encompassing every business and technical area, a true end-to-end, DevOps, enterprise-wide, the transition from traditional delivery to funding Value Streams and Agile Release Trains, utilizing a Lean-Agile Centre of Excellence (LACE) and a Portfolio Kanban, powered by insight from Obeya Room metrics, connected real-time tooling and customer feedback/centricity. This in turn provides an aligned Strategic Intent, encompassing the product vision, and outcomes and extending to the teams via the application of Objectives and Key Results (OKRs).Business Benefits have included, fast MVP delivery of business KPIs (after 3 failed attempts using traditional methods), A comprehensive Digital Uplift providing a feature-rich white label platform and migration for a growing number of Diageo Brands, key consumer loyalty products and Enterprise-wide visibility to the benefits and value agility can bring, supporting continual adoption and improvements.

London, England, Gb

Baringa Partners Devised and implemented Baringa’s organisational-wide Agile Capability Strategy within their “People and Process Excellence” business unit, focused upon enterprise-level transformations, leadership training, DevOps, and Lean Portfolio Management. As well as providing consultancy on a number of high-profile clients with regards to Enterprise Agility direction, strategy, and recommendations.Continued my training activities from previous roles, bolstering my already extensive foundational Agile training experience, surpassing over 1000 candidates, I expanded my SAFe course enablement to a multitude of SAFe 5.1 training courses, training over 100 C level executives and leaders.Notable Client Engagements Metro Bank - Mobilised an enterprise-wide Agile transformation which has resulted in a rapidly improving speed to market, has increased efficiency by 25%, improved profitability by a +30% reduction in costs, moved the bar on the “Producer” ratio by a further 15%, improving digital customer acquisition. All enabled through, product-led value streams, quarterly funding and objective setting (OKR), an extreme customer focus, unlocking innovation and creativity within the participating teams based whilst supporting a foundation of Continuous Improvement (CI) and measurement (using a real-time “Obeya Room”) and maturing learning culture within a virtual team environment.BT – Delivered consultancy on their Enterprise agile delivery maturity, including re-structuring the Team Topology for their 85+ scrum teams, leading to a stream-aligned customer-obsessed Omni-Channel focus and a measured Kanban portfolio management system. Expanding upon their digital strategy to focus on their end-to-end customer experience, regardless of channel and including SRE, platform, and enabling teams to complement their core stream aligned teams.

London, Gb

On the back of coaching the bank in one of the city’s largest agile adoption programmes enabling delivery to a scale and timescale previously unprecedented within the bank. I was asked to continue that success further and wider. Re-imagining the structure, operation, and delivery value streams throughout HSBC Security Services. Providing executive coaching, Scrum Master training, and everything in between. Advancing their ways of working transformation using a number of initiatives, from Projects into a Product focused structure, moving to a product and customer-centric value stream framework, measuring efficiency gains using Faster, Safer, Happier, and Right metrics, removing enterprise-level blockers and challenging traditional methods, by providing “Magnets” of agile excellence for others to follow. Always applying the right agile technique, in the right way at the right time to realise actual business outcomes, including Scaled Agile framework, Agile Release Trains, Autonomous and delegated decision making, driving progress through Objectives and Key Results (OKRs), all to encourage and orchestrate a Continuous Learning organisation.

London, Gb

Transformed their ways of working by applying SAFe to the entire programme. Consisting of 2 ART’s, 16 Scrum & Kanban Teams, in multiple locations/time zones, totalling 250 resources to deliver a strategic global platform moving HSBC from 20+ place in the market to top 3 with a £175M programme budget. Widely noted, at all levels, that without applying these value-adding changes and agile principles the programme would not have succeeded.

London, Gb

Working for the Global Payments Programme Director, to initiate the agile mechanics for their programme of work to incorporate Design Thinking, Scaled Scrum framework & DevOps ensuring integration into existing PMO governance practice and other external elements.

London, Gb

Establish and direct an Agile delivery programme within IT and Operations to deliver, best in class key global metrics and management information through an online portal, updated daily to operational decisions and focus from executive and board level members to front line operational managers.Established and maintained 10 focused Scrum teams, with 3 Scrum Masters, within the UK, India and Poland, aligning to the programme vision and published outcomes and developing from one centrally maintained priority list by the Uber Product Owner.This also included a strategic proof of concept using Google Cloud Platform for Artificial Intelligence and Machine Learning for analytical studies on global management information.

London, Gb

Working for HSBC’s Global Innovation CIO, I delivered a Google Cloud Platform POC to aid progression towards its strategic aim to remove on premise reliance and make full use of GCPs machine learning capabilities.

London, Uk, Gb

Capco is a consultancy focused on financial organisations. I am the Head of Agile Ways of Working, encompassing Design Thinking, Lean, DevOps and of course Agile. We present clients with a connected transformation approach to create Innovative businesses and a growth culture for their people to thrive, excelling in the infinite game!I’m also Global Head of Agile Training, I have built and grown an Agile Training practice to prepare consultants for a variety of Agile roles within the FS sector. Delivering a variety of training courses in four countries, for over 700 people in 2018 & 2019. Including basic introduction sessions, executive coaching on the impacts of Agile, immersion training for teams, Scrum Master certification, Product Owner certification, Agile Coaching certification, and the application of organisational wide scaled agile.

St. Albans, England, Gb

OPAL is a FinTech company who provide lifetime administration solutions for a wide range of investment, protection, wealth management and other financial products for some of the biggest names in financial services. Working directly for the CEO to review the IT function and provide short term and strategic alignment to their future development plans including extending their current solutions and launching ‘start-up’ products whilst eliminating inefficiencies and improving on current processes including initiating a DevOps implementation. Key Achievements:  Introduction of Scrum delivery framework model and ethos in readiness for a major client delivery  Internal coaching and training of Scrum to onshore and offshore development teams  Preparation for ISO 27001 BSI audit and GDPR readiness, plus a further DPA review.  Furthering their Network Virtualisation Programme to instil operational resilience & improved DR/BCP

Chicago, Illinois, Us

Working directly for the UK Delivery Director, responsible for the successful delivery of major UK programmes and improving the quality of our professional services delivery governance from sales process to BAU. This has included the introduction and establishment of Agile and Scrum within the business as a whole.Directly responsible for achieving the programme goals set by our internal and client executive steering groups, within the bounds of the budgets and contracts. Critically, being an outsource organisation, I manage our client stakeholders, targeting to consistently deliver above their expectations.Key Achievements:• Delivered a strategically significant transition programme for Schroders to provide them with improved creative, presentation, communication and reprographic services within a very short 10 week time frame.• Delivered a major transition & transformation programme with a budget of £5.7M for Aviva UK and Ireland, to maximise the effectiveness of their outbound, inbound and back office services, whilst reducing operating costs, providing improved business integration and near real time MI to enable business led decision making.• The Aviva programme utilised over 45 direct and indirect reports, notably 8 business PMs, 3 IT PMs, 12 BAs, TAs, a PMO Manager and an entire test team, plus operational teams and took just over two years.• Delivered a transition programme to Allianz Insurance UK to reduce costs and maximise creative and back office services using RRDs Enterprise Communication Management model within the budget of £1.5M.

Bromley, Kent, Gb

Working directly for the Director of Architecture and Solutions, responsible for shaping all IT & business change ideas & initiatives for two business areas, the Chief Customer Office and the Partnership business.Working with the directorates of those areas to understand their vision and requirements, prioritising ROI against strategic goals, directly responsible for my team of up to 17 business analysts, to shape each initiative, adhering to governance processes, which included the following artefacts, Business Requirements, Solution Options (with the solution architects), Business Cases, Target Operating Models and User Stories. Responsible for the initial submission to the executive group through to business benefit realisation.Key Achievements:• Shaped a Digital Programme to refresh all product web sites, using Agile for rapid business lead change.• Creating and maintaining an agreed strategic change roadmaps into 2015 for both business areas.• Managed a Chief Customer Office investment of £23.4M in 2013 with an expected 5 year net benefit of £198.6M, including Digital, Data Warehouse & Customer Interaction programmes.• Managed a Partnership investment of £5.3M in 2013 building upon a 2012 gross written premium in excess of £635M. Including partnerships with Sainsbury’s, Nationwide, NatWest and RBS.• Built great relationships with key partnership stakeholders, driving an open & collaborative approach to change management.

Addlestone, Weybridge, Gb

Working directly for the Global PMO Director within the senior leadership team which included the CTO & CIO, with responsibility for development, readiness & implementation of a global £50m programme to standardise all systems & processes in 35 countries from within 5 consolidated data centres.Primarily responsible for managing the expectations of all key business stakeholders and directly responsible for 8 plus Project Managers and all business & technical readiness including the strategic roll out planning, budget tracking, recruitment, vendor management & jointly responsible for the global System Integration Testing & Performance Testing. Introducing project management governance, principles and processes to the operational delivery areas around the globe based upon Prince2 and ITIL V3 Service Transition & Service Operation.Key Achievements, successful delivery of the following Projects by my Project Managers:• The main CRM, Bond Adapt’s SAAS solution, using off shore resources & an agile style approach.• Completed each country data & document migration solution with the UK Data Manager.• An integrated eLearning CBT solution which was housed per DC & administered from AsiaPac. • Infrastructure monitoring solutions delivered from the EUDC located in Courbevoie, France. • The collation, streamlining and development of EU local applications, also run from Courbevoie, France. • The remainder of the local applications, from the UK, Americas and AsiaPac were managed from the UK.• Delivery of a Microsoft Solutions Framework and Microsoft Operating Framework, (implementing change to people, process & tools) and another to manage a selection of smaller readiness & service delivery projects.• The successful delivery and extraction of a prototype global system into and out of a live location.

Brookfield, Wisc., Us

Working directly for the UK & EU Programme Director, responsible for the delivery of Barclaycard Partner credit cards on to the Vision Plus platform. Managing the development activity, risk management & a joint investment of £51M over the life of the programme. Directly responsible for 8 project managers, 6 business analysts & 20 system and user acceptance testers, solutions architects, co-ordinating off shore development teams and a third party web development vendor to deliver the partner credit card web sites/management portals.Key Achievements were, the successful delivery of:• Delivering of credit card solutions for the following Barclaycards partners - Argos, BHS, Hilton, Thomas Cook, Sky, Apple, Orange and Lastminute.com• The first two cost £1M and took 10 months. I successfully decreased both by introducing repeatable processes, sustaining a motivated & cohesive team & managing external stakeholders.• Introduced a full traceability process to prove business benefit for over 450 change requestsAs a Senior Project Manager, May 2002 to May 2006, key achievements were the successful delivery of:• Advanced Mailing Logistics Project (21months / 22,000hrs / £1.2M) – Targeted Marketing tools for all UK clients to utilise white space on printed communication, including monetary transactions.• Decision Manager Programme (24months / 18,5000hrs / £1.9M) – Providing a data warehouse solution & 3rd party campaign management tool to provide targeted marketing opportunities.• Mailing Product Strategy Programme (12months / 8,000hrs / £0.95M) – Delivered a mail sort facility & mail consolidation machine to maximise client carrier savings & increase internal revenue.

London, London, Gb

Working directly for the MD and reporting to the CTO and the CFO. I managed 40 production resources including Project Managers, Business Analysts, Developer and Testers and maintained relationships with our design vendor and business partners including Microsoft.The purpose of my role was to maintain efficient use of resources, identify training requirements, resolve conflicts, maximise revenue and provide forecasts to aid future development and delivery plans.Key Achievements:• Successfully formulated and implemented a complete governance process via the introduction of a PMO and a Prince2 project management methodology including time boxed development (early form of Agile).• This transformed the delivery function, preventing scope creep which increased profitability, allowed for further growth whilst managing customer expectations & expense.• Introduced a continuous improvement process to identify inefficiencies which led to the introduction of coding standards, transparency between design and development areas, simpler & clearer documentation.• Supported the sales team in major pitches to promote cScape’s delivery capability as well as their unique design and development ability, often in partnership with Microsoft.

London, England, Gb

Reporting to the Programme Director & responsible for creating & implementing PMO governance based upon Prince2 to aid the delivery of a Global Data Centre with satellite DC’s in the EU & Americas.

London, Gb

Progressing from Analyst Programmer, my key achievement being infrastructure upgrades in 250 UK sites including a custom insurance quotation system, deployed successfully within budget and schedule.