Hr Development Specialist
Fort Worth, Texas
Sprint University-Human ResourcesTraining, Development, Project Management, and Analysis for Wireless CompanyTraining-Delivery of training for advanced technical support, systems, regulations, and procedures-Facilitate leadership and management training-Maintain active, hands-on learning environment to foster student engagement and learning outcomes-Use of multi-media technology for training and delivery -Maintain and update training data and materials for rapidly evolving organization-Train and certify trainersProject Management-Manage training launches and classes of various technology, hardware, and data products-Develop course timeline, materials, facilitator guide, presentations, hands-on activities and evaluations for Sprint business curriculum - sites trained with course resulted in two highest performing offices in operation metrics-Manage, hire, and certify trainers for start up and launch of Oklahoma City facility - supported training of over 500 new employees -Set up and manage emergency center in temporary remote location during Hurricane Floyd-Evaluate performance and monitor contract compliance of vendor sites training programsAnalysis and Process Improvement-Provide coaching, development, and feedback to managers, team leads, trainers and students to promote individual achievement, support team performance, and improve organizational metrics-Work with subject matter experts to incorporate product changes in training materials-Evaluate training programs/systems/work procedures and make recommendations for improved course success and efficient content delivery -Active member of Human Performance Technology team that identified areas for process improvement involving troubleshooting errors resulting in 40% reduction in errors-Provide cost control, planning, budgeting, monitoring, scheduling, and reporting analysis to managers in a timely and consistent manner. Analyze budget progress and recommend alternatives
