Oversee day-to-day F&B operations within budgeted guidelines and to the highest standardsSuccessfully opened multiple new outlets including Longtail by the River, Manohra Lounge, Spice & Barley, and the relocation of Benihana RiversideAssisted in launching ASQ In-Room Dining systemSupported in F&B Director with financial reports such P&L, Budgeting, and ForecastCollaborated with Events and Marcom teams to ensure smooth operations of media, public relation and special events… Show more Oversee day-to-day F&B operations within budgeted guidelines and to the highest standardsSuccessfully opened multiple new outlets including Longtail by the River, Manohra Lounge, Spice & Barley, and the relocation of Benihana RiversideAssisted in launching ASQ In-Room Dining systemSupported in F&B Director with financial reports such P&L, Budgeting, and ForecastCollaborated with Events and Marcom teams to ensure smooth operations of media, public relation and special events Ensured all HACCP and FSMS standards are strictly adhered toCollaborated with Chef and Marcom team to create Social Media, Promotion & Marketing Plans Show less

Managed day-to-day F&B operations within budgeted guidelinesand to the highest standards• Collaborated with Events and Marcom teams to ensuresmooth operations of media, public relation and special events• Ensured all HACCP and FSMS standards are strictly adhered to• In charge of training for all hotel F&B service staff in LQA standards• Acting LQA Champion within the hotel for all departments• Created detailed monthly reports for P&L statements, menuengineering… Show more Managed day-to-day F&B operations within budgeted guidelinesand to the highest standards• Collaborated with Events and Marcom teams to ensuresmooth operations of media, public relation and special events• Ensured all HACCP and FSMS standards are strictly adhered to• In charge of training for all hotel F&B service staff in LQA standards• Acting LQA Champion within the hotel for all departments• Created detailed monthly reports for P&L statements, menuengineering revenue initiatives• Collaborated with Chef and Marcom team to create SocialMedia, Promotion & Marketing Plans• Took ownership of team member morale• Implemented policies and protocols that will maintain futurerestaurant operations• Trained new and current employees on proper customer servicepractices• Promoted outlets in the local community through word-ofmouthand restaurant events• Recommended ways to reach a broader audience (e.g. discountsand social media ads)• In charge of social media responses for all F&B outlets includingTrip Advisor and Review Pro• Implemented appropriate strategies to resolve adverse trendsand improve sales• Managed restaurant’s good image and suggest productivity• Delivered superior food and beverage service and maximizingcustomer satisfaction• Responded efficiently and accurately to restaurant customercomplaints• Appraised staff performance and provide feedback to improve• Conducted daily training sessions and briefings• Controlled operational costs and identify measures to cutwaste Show less

Managed day-to-day F&B operations within budgeted guidelinesand to the highest standards• Managed two branches located in Paragon and Em Quartiershopping malls• Took ownership of team member moraleCreated and implemented policies and protocols that willmaintain future restaurant operations• Trained new and current employees on proper customer servicepractices• Promoted outlets in the local community through word-ofmouthand restaurant events• Recommend… Show more Managed day-to-day F&B operations within budgeted guidelinesand to the highest standards• Managed two branches located in Paragon and Em Quartiershopping malls• Took ownership of team member moraleCreated and implemented policies and protocols that willmaintain future restaurant operations• Trained new and current employees on proper customer servicepractices• Promoted outlets in the local community through word-ofmouthand restaurant events• Recommend ways to reach a broader audience (e.g. discountsand social media ads)• Implemented appropriate strategies to resolve adverse trendsand improve sales• Managed restaurant’s good image and suggest productivity• Delivered superior food and beverage service and maximizingcustomer satisfaction• Responded efficiently and accurately to restaurant customercomplaints• Appraised staff performance and provide feedback to improve• Conducted daily training sessions and briefings• Controlled operational costs and identify measures to cutwaste Show less

Owned and help operate a small independent clothing factory catering to small high-end local brands.

Managed day-to-day F&B operations within budgeted guidelines and to the highest standards.Organized nightly live entertainment

Entertaining celebrity guests, VIPs, members and ensuring that an exciting and fun atmosphere was maintained.Duties & Achievements:• Successfully revitalized slow business nights through the building of reputation and an entertaining environment.• Organizing private dinners and parties for 10 to 200 people.• Acting as the face and spokesperson during evening hours. • Ensuring the needs of VIP guests were carried out.

An actor on MTV Whatever Things which aired on MTV Asia.

Running the kitchen day to day operations of a high volume Italian Restaurant and Bar.Duties & Achievements:• Updated menu quarterly with new food items.• Scheduled and coordinated the work of chefs, cooks and other kitchen employees to assure that food preparation was economical and technically correct and within budgeted labor cost goals.• Approved the requisition of products and other necessary food supplies.• Ensured that high standards of sanitation, cleanliness and… Show more Running the kitchen day to day operations of a high volume Italian Restaurant and Bar.Duties & Achievements:• Updated menu quarterly with new food items.• Scheduled and coordinated the work of chefs, cooks and other kitchen employees to assure that food preparation was economical and technically correct and within budgeted labor cost goals.• Approved the requisition of products and other necessary food supplies.• Ensured that high standards of sanitation, cleanliness and safety were maintained throughout all kitchen areas at all times.• Establishes controls to minimize food and supply waste and theft.• Safeguarded all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.• Developed standard recipes and techniques for food preparation and presentation which helped to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assisted in establishing menu selling prices.• Prepared necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitored actual financial results; took corrective action as necessary to help assure that financial goals were met.• Cooked and directly supervised the cooking of items that require skillful preparation.• Ensured proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Show less

Running the kitchen day to day operations of a high volume Italian Restaurant.Duties & Achievements:• Scheduled and coordinated the work of chefs, cooks and other kitchen employees to assure that food preparation was economical and technically correct and within budgeted labor cost goals.• Approved the requisition of products and other necessary food supplies.• Ensured that high standards of sanitation, cleanliness and safety were maintained throughout all kitchen areas… Show more Running the kitchen day to day operations of a high volume Italian Restaurant.Duties & Achievements:• Scheduled and coordinated the work of chefs, cooks and other kitchen employees to assure that food preparation was economical and technically correct and within budgeted labor cost goals.• Approved the requisition of products and other necessary food supplies.• Ensured that high standards of sanitation, cleanliness and safety were maintained throughout all kitchen areas at all times.• Establishes controls to minimize food and supply waste and theft.• Safeguarded all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.• Developed standard recipes and techniques for food preparation and presentation which helped to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assisted in establishing menu selling prices.• Prepared necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitored actual financial results; took corrective action as necessary to help assure that financial goals were met.• Cooked and directly supervised the cooking of items that require skillful preparation.• Ensured proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Show less