Darren Lowe Email & Phone Number

Cary, Nc, Us

Basking Ridge, Nj, Us

IT Engineer contracting to Epic Games

San Jose, California, Us

Spearheaded enterprise-wide growth through the implementation of cutting-edge technology and governance processesStreamlined deployments for MacOS, Windows and Linux systems via zero-touch automation, saving significant man-hours weeklyOptimized deployment efficiency to under 15 seconds using Kubernetes, maximizing system availabilityMaintained an internal NPS Score above 90% through workflow automation and feedback utilization for continuous improvementLed a team of IT systems engineers in executing complex infrastructure projects, increasing system efficiency by 20%Developed and executed strategic IT plans, reducing system downtime by 15% and enhancing reliability by 10%Established a robust disaster recovery plan, ensuring uninterrupted business operations and reducing potential downtime by 30%Promoted cross-functional collaboration to adopt new technologies and refine processes, cutting operational costs by 25% and improving system performanceProvided strategic IT insights to top management for informed decision-makingLed a company-wide digital transformation, resulting in a 30% increase in operational efficiencyManaged talent development within the business support department, overseeing recruitment, appraisal, training, and coachingOffered expert technology advice to the strategic management team with direct reporting linesTransformed IT into a goal-driven business support function aligned with company objectivesDirected a cybersecurity overhaul, reducing security incidents by 30% and strengthening company defensesOversaw a seamless transition to cloud-based data storage, enhancing data accessibility and reducing system downtime by 20%Implemented agile methodologies within the IT department, accelerating project completion rates by 15%Collaborated closely with various teams to refine IT operations, achieving a 10% annual reduction in costs

San Jose, California, Us

Led and managed a team of 15 systems engineers, overseeing project planning, resource allocation, and workflow optimization to ensure successful completion of complex engineering projectsImplemented agile methodologies to improve systems engineering operations, resulting in a 20% increase in project turnaround time and enhanced productivityCollaborated with cross-functional departmental teams to develop and implement strategic technology projects, leading to improved operational efficiency and annual cost savings exceeding$1 millionDeveloped and implemented a comprehensive training program for the systems engineering division, enhancing technical expertise and ensuring adherence to industry standards

San Jose, California, Us

Led the implementation and oversight of technology solutions for Apple devices, optimizing business operations and facilitating growthMentored teams in open-source tools such as Munki, SAL, Crypt, and MicroMDM, fostering expertise in cutting-edge software at NutanixStreamlined hardware procurement processes by optimizing laptop model selection and departmental matrix, resulting in reduced waste and improved order efficiencySignificantly reduced build times from 4 hours to 30 minutes, enabling efficient simultaneous configuration of over 50 MacsSuccessfully phased out LANDesk, leading to an annual cost reduction of $250K in laptop management expensesTransitioned IT processes to Agile methodology, implementing Kanban boards for enhanced project visibility and status trackingExecuted a major GitLab upgrade, reducing Git repository size from 1TB to 5MB, streamlining development workflowsImplemented SaltStack for system configuration management, utilizing a suite of tools including Git, Munki, Reposado, Autopkgr, Chocolatey, Software Load Balancers, and Docker containers for continuous improvement and deliveryAligned endpoints with CIS benchmarks for ISO 27001 compliance, enhancing security posture and achieving a $3M cost saving in Druva backups over three years

San Mateo, Ca, Us

Led a client engineering team in delivering comprehensive solutions for Mac and Windows endpointsManaged resources, budgeting, and forecasting for client platform engineering initiatives to ensure project successExecuted key projects including OS upgrades, self-service portals, VPN implementation, and advanced logging toolsImplemented a regular monthly update protocol to minimize software vulnerabilitiesAdopted agile methodologies such as Scrum and Kanban frameworks to boost workflow transparencyStrengthened client endpoint security with the deployment of firewalls, anti-virus software, encryption, and Sentinel OneAssessed and integrated vendor applications like Tanium, CrowdStrike, Chef, Menlo Security, ELK Stack, OS Query, and AirWatch to enhance system capabilitiesUpgraded system management tools to SCCM and Casper (Jamf), and successfully migrated Casper (Jamf) to AWS EC2, Aurora, and S3 platformsChampioned the deployment of AirWatch for EMM across all GoPro employees, covering macOS and Windows platformsReduced laptop failures by 30%, optimized support and driver updates in SCCM, and achieved costsavings by transitioning from Dell to Lenovo devicesCollaborated with various departments to tailor hardware and software solutions that align with organizational needs

Menlo Park, Ca, Us

Spearheaded the resolution of critical Citrix issues through collaboration with global engineers and business stakeholders to ensure uninterrupted service deliveryConducted comprehensive evaluations of CloudStack and OpenStack for Citrix environments, resulting in enhanced delivery efficiencyDeployed Citrix XenApp Services on AWS, effectively reducing the need for datacenter expansionAutomated processes to transform XenApp Server operations, reducing build times from 24 hours to just 4 hoursLed the Citrix server upgrade from W2k3 to W2k8, increasing user capacity per server from 30 to 50Optimized Citrix XenServer deployments, decreasing build times to 30 minutes per clusterRevolutionized server deployment by automating XenApp setup for 100 servers in just 30 minutesExecuted a successful POC for Windows 8.1 in VDI, enabling a seamless “Touch” experience on iPads.

Menlo Park, Ca, Us

Hook, Hampshire, Gb

Davidson, North Carolina, Us

Change In The Enterprise

Education record