Darren Kurtz Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Nashville, Tennessee, United States

-Collaborated with internal Product and Software Engineering teams by troubleshooting and testing SaaS features, analyzing datasets, and troubleshooting APIs and other third-party integrations. -Managed small team of 2 direct reports, provided coaching for career development and day-to-day performance. -Made budgetary and practical decisions on which.

Nashville, Tennessee, United States

-Provided technical support for all employees for a wide variety of issues including but not limited to computer hardware, printers/faxes, cybersecurity, and application usage in a diverse WFH/in-office hybrid scenario.-Responsible for setup of new equipment as well as deprovisioning and repurposing used equipment.Meet with vendors and compare value.

Nashville, Tennessee, United States

-Served the highest priority strategic business partners with real-time assistance over phone and email for live delivery support, account updates, technical inquiries, and payment processing. -Niche expertise in the Postmates API/DaaS (delivery as a service) platform, supporting those businesses who use the program. -Served as a “nesting coordinator”.

Nashville

-Handle incoming questions from businesses of varying size and account stature via phone and email. -Maintain many responsibilities at the same time. -Served as a “nesting assistant”, overseeing the work of brand new Merchant Support Agents and mentoring them on problem-solving, product line, and company policy.

Nashville, TN

-Responsible for handling inbound customer service requests by phone and email, meeting the customer's needs and creating an effortless experience. -Tasked with special projects and escalated situations involving complicated issues and value-based judgement calls. -Consistently exceeded performance metrics. Nominated by peers and chosen by management to.

Middle Tennessee

Work independently from home as an account manager and hunter for B2B sales involving commercial wireless accounts and FirstNet agency-paid services. Direct sales in all verticals, primarily government, law enforcement, healthcare, public safety, transportation, and more. Cold call prospect new business, meet face-to-face with decision makers, build.

Greater Nashville Area, TN

Work independently under minimal supervision to sell AT&T entertainment and wireless services in the customer's home, assist customers in using AT&T products and services, meet with customers and business owners to discuss business needs. Maintain long term professional relationships with clients and technicians, hunt for business sales leads.

Madison, TN

Work independently under minimal supervision to install and repair AT&T internet, U-Verse, and DirecTV products and services, educate customer on technology uses, run wires and place equipment in residential and commercial settings. Responsible for keeping track of materials inventory/ordering, maintaining a schedule of assigned jobs, and customer.

Greater Nashville Area, TN

Perform external communications for business websites and social media, enhance SEO, growing business by directly booking gigs for residential and commercial events, coordinate event planning for overall customer experience, create invoices/receipts, clean/repair costumes, and maintain office and inventory.

Greater Nashville Area, TN

Manage external communications through company social media and website for advertising and SEO, communicate with customers on multiple platforms to discuss services and gain new clients, grow business with existing. Push mowing, trimming, landscaping (mulch, gravel, etc.), plant transplantation.

Clarksville, Tennessee Area

Manage all external communications by updating blog and other website features, manage all social media outlets (Facebook, Twitter, Instagram, Google+, YouTube), engaging new customers and growing business through B2B sales and SEO.

Clarksville, Tennessee

Scanning dental X-Rays and business documents, using image manipulation programs (Silverfast, Photoshop), and indexing the files for customer's viewing convenience (SimpleIndex). Operating paper shredding and paper baling machinery.

Created video content from start-to-finish, overseeing all aspects of production, ensuring all metadata information is correct and submitted properly, assuring content adheres to copyright and public standards. Created all graphics and other marketing content for the media. Met deadlines to consistently push content out.

Associate Of Science (A.S.), Mass Communication/Media Studies

Activities and Societies: College radio station Volunteered at campus radio station (88.5 FM WVCP), reading news on-air weekly during Fall.

High School Diploma, Honors

Activities and Societies: Senior Class Representative for FCA (Fellowship of Christian Athletes), President of Drama Club, 4-H, Captain of.