Darren Mcdermott Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Cairns, Australia

As the lead of Aviation Development, I was been responsible for managing the collaboration with global airline partners at the senior executive level to support airline attraction interest to Cairns. In my time at the airport I contributed to delivering increased SilkAir (MI) flights from five flights per week to daily from June 2019 and seeing the launch.

Sydney, Australia

A key Airline leadership role, leading a team of five working across multiple partner airlines and Alliance portfolios. This position was a pivotal link in driving aligned global sales outcomes for Qantas and the respective partners. In this role I led the strategic engagement and management of a broad range of senior internal and external stakeholders.

Mascot - Qantas Loyalty Headquarters

In this role I successfully managed (led team of 3) and grew the sales development pipeline for multi-segment, large corporate (+$2m sales revenue) partners for the Qantas Frequent Flyer Loyalty Program. I led the end-to-end sales funnel functions (and supporting teams) including implementation and contracting of Qantas Frequent Flyer's largest.

Qantas Headquarters - Mascot

• As a senior commercial leader I was responsible for delivering several business unit transformation initiatives, including:
• Restructuring the Qantas multinational sales team and processes to improve speed-to-market and team efficiency
• Development and implementation of an enhanced corporate dealing framework
• Leading the successful business unit implementation of a new Customer Relationships Management (CRM) system. A major personal achievement in this role was the development and implementation the 'Qantas.

• Responsible for leading a team of six analysts and managers:
• Managing the Qantas corporate sales commercial analytics team
• Oversight of commercial & corporate dealing strategy
• Oversight of corporate deal analytics and management reporting
• Corporate customer deal generation & authorisation
• Critical incident analysis – risk analysis for senior management

• Development & implementation of new Small-to-Medium Enterprise dealing model (Qantas Business Savings program)
• Development of detailed customer financial analytics modelling
• Oversight of all corporate customer dealing parameters to achieve commercial targets
• Internal stakeholder management and collaboration lead
• Critical incident analysis – Risk analysis
• Direct account management – Top 4 strategic account

• Implementation of website & ancillary product reporting suite
• Contractor management (3rd party contractor direct reports)
• Led Business & website analytics
• Website (Qantas.com) technology optimisation
• Ancillary revenue stream development / management
• Competitor/market analysis and management strategic guidance

• Assisted in the enhancement of the financial forecasting models
• Revenue & ancillary revenue analysis – trend and profit reporting
• Global Qantas Revenue forecasting and budgeting (3-5 year planning)
• Competitive market forecasts
• Aircraft utilisation & allocation analysis
• Business as usual analysis

• Completed 4-year Aircraft Maintenance Engineering apprenticeship
• Qantas fleet & engine maintenance
• Led Major business improvement projects: o QANTAS/Rolls Royce Centre of Excellence tooling project. o Project analyst for new aircraft engine parts tracking technology o Implementation of a Training Needs Analysis for.

Business, Finance, Management

Advanced Diploma In Business Management

Certificate Iv - Aircraft Maintenance Engineering