Darren Mcduffie Email & Phone Number

Jacksonville, Fl, Us

Bellport, New York, Us

Everyday responsibilities include, but are not limited to overall support of production and operational management, sales executives and business customers to ensure readiness of equipment, delivery and installation.• Organize scheduling and create strategic plans and timelines for analyzer installations, verifying order visibility, on-time deliveries, and order closures• Oversee resolution of unexpected installation changes, shifting priorities, as necessary, assessing risk and impact to project timeline• Monitor and measure customer satisfaction, elevating (CSAT) scores, providing feedback to sales and customer success leadership

Dallas, Texas, Us

In this role I lead a team of 16 onsite client managers managers/sales associates to sell products and services that improve the efficiency of the correction process. Manage a $10 million portfolio representing 300+ clients. My main duties include:• Manage $10 million in an assigned Arizona territory• Enable better utilization of products through ongoing training and on-site meetings• Maintain stakeholder relationships and client satisfaction through proactive communication effortsOutcomes/Achievements:• Secured a $10 million contract and rolled out to 4 facilities in Arizona in 2020. Completed 12 additional roll outs in 2020• Grew revenue by 75% in 1 year and increased customer satisfaction by 68% by restructuring customer service issues• Designed and facilitated 25 on-site trainings for 250 staff and inmate populations, including over 50 live product demonstrations in 3 years

As the owner of a bootcamp fitness business, my objective was to assist women with emotional, spiritual and physical needs as a way to achieve a healthy body.• Developed program/website to promote to market to women interested in burning fat, building muscle/ losing weight• Incorporated group training into program which combined nutrition, exercise and mental strength• Trained clients on all stages including those seeking to drop pounds, post pregnancy• Coached clients to help them overcome gym intimidation and learn to enjoy exercising

Birmingham, Al, Us

Independent contract worker for a company specializing in on-demand grocery delivery to its 500+ members.Accomplishments:Completed over 450 deliveries with a 4.5 star rating and glowing reviews for my professionalism and efficiency.

Fort Lauderdale, Fl, Us

Managed a territory for a medical laboratory specializing in food allergy and sensitivity testing. Part of a 3-member team of territory representatives. My main duties include:• Engaged and expanded client base through ongoing education sessions and product demonstrations• Identified pain points and pinpointed unique benefits of testing solutionsKey accomplishments include:• Managed a Pacific Northwest territory for a medical laboratory• Expanded client base from 20 to 75 within 6 months by leading educational sessions and conducting more than 100 product demonstrations in a year

New York City, Ny, Us

As a Strategic 500 Account Manager I was an integral part of an elite team created to increase Lexis Nexis' revenue with Fortune 500 businesses.• Grew revenue 10% through use of Lexis Nexis Risk & Management Products• Developed clear and concise sales plans for each assigned Fortune 500 sales account• Established and maintained excellent customer relationships at all levels in order to provide superior service and solutions• Recognized with a Fortune 500 Sales Team of Year Award in 2008 and 2009

I was hired as a part of a start-up company to initiate sales of computer software to Canandian Law Enforcement Agencies.• Developed comprehensive sales plan to meet daily and weekly goals for all sales activities• Delivered presentations and demonstrations to 45 agencies during a two-week period resulting in winning office contest• Traveled to territory to relationships and present demonstrations• Achieved sales of $210k and $67k to major Canadian police agencies• Won major Request For Proposal resulting in $160k in sales