Darren Phan Email & Phone Number

Los Angeles, Ca, Us

Eastbourne, East Sussex, Gb

Chandler, Arizona, Us

2024 Mentor of the Year NomineeVolunteer my time with 1-on-1 sessions with women in sales. I help diagnose, coach, guide, and support their goals in their career and lives.

New York, Us

RevGenius is a community of revenue generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!

West Hollywood, Ca, Us

Director of: SMB Sales, Sales Ops/Enablement, and Sales Development2024 H1: SDR:'s 160% SQL'sQuota: 108%2023 HighlightsSMB AE's: 106% Quota Attainment (Rank #1)SMB AE Ranked #1 in # of closed won deals SDR's: 115% SQL to quota | 205% Pipeline to quota4 Promotions for direct reports (2 SDR’s to to strategic SDR, one SDR to AE, one specialist to manager)

West Hollywood, Ca, Us

Quota Attainment2021: 106% 2022: 103%30% revenue growth YoY since 201436% revenue growth from 2020 to 20218 Direct Reports. SMB and Mid Market AE's, Senior Enterprise/Strategic AE and a Senior Team LeadHere's What I've Done: -Wrote business case to implement sales engagement software (Salesloft) to save hours for my reps in admin tasks-Helped build and implement Salesforce, Gong, and Chili Piper to build and maintain a coaching culture. You can't improve what you don't measure.-Defacto Admin for company's tech stack- Recruit, hire, and onboard new AE's- Develop and present new hire training. Reduce training ramp up time from 6 weeks down to 4 weeks by focusing on: active listening, discovery, impact questions, selling to value, mock calls and call coaching. - Worked with Product/UX teams to improve our SaaS platform, retrain and evolve our demo roadmap to be quicker and more customer centric, reducing average days to close.- Worked on or created: competitive battlecards, objection handling guide, daily process guides, email templates, cadences (inbound and outbound), sales messaging/scripts/enablement- Build and beta-test Workplace Insights and Talent Insights product to create additional value add for clients post hire. Improve coaching, communication, onboarding, and 1on1's.I have coached , mentored , and collaborated with reps to:- break the record for highest demo certification score out of training - break record for most revenue in rep’s 1st selling quarter - create plans to meet and exceed yearly personal goals that include : saving enough money for a down payment on a house , and breaking personal records for revenue generated YoY- get promoted from smb to mid market - get promoted from smb to senior / enterprise rep in a year- get promoted from smb rep to Senior Team LeadWhat I Can Do:-Learn Quick and Collaborate Quicker-Get Things Done-Coach and Mentor-Unlock the best versions of your team-Strategize growth

West Hollywood, Ca, Us

Coach and Mentor team of 7 Account ExecutivesCollaborate with Product and Customer Success teams to identify and prioritize pain points from customers, design solutions, and facilitate strong interdepartmental communications.Hire/Coach/Train newer sales executives specializing in SMB, Mid Market, and Enterprise. Help them become the best versions of themselves and the best sales reps, period.Analyze sales team performance, created sales revenue forecasting reports, weekly and monthly audit reports, and interview/recruit new hires.Improve new hire Demo Certification scores averages from 84% to 96%.Develop and provide on boarding, ongoing training and call coaching, hitting sales quotas and professional development plans for direct sales reports.Weekly and Monthly audits to improve my team's accountability of their book of business.Salesforce implementation as a SME/PO2020 Team Quota Stats: 110% for the year

West Hollywood, Ca, Us

Player/Coach. Individual contributor holding a quota while leading/coaching/mentoring two other Sales Executives during their ramp up period.

West Hollywood, Ca, Us

Criteria is a leading provider of web-based pre-employment testing services. Our mission is to make high-quality pre-employment testing solutions accessible to companies of all sizes. The Criteria platform, is an SaaS (software as a service) solution that enables organizations to better manage their most important asset — their human capital — by providing state-of-the-art assessment tools to increase the effectiveness of the employee selection and retention process. HireSelect features aptitude, personality, and skills tests.As a sales executive, I strive to help business owners and HR professionals grow their business and make better hiring decisions. The positive impacts I have been able to make with partnering with my clients include: saving time in the hiring/training process, increasing productivity, reducing turnover, increasing training pass rates, increasing revenue, freeing up time so that you can focus on other projects.Conducted demos/discovery calls and led calls with over 200 leads per month via phone, email, and Zoom.Full cycle, focusing on inbound leads from free trials and warm inquiries. Product sold as an annual subscription (ARR)Close rate of 22% (Top 5 in company history) - from Lead to Closed/Won3X President's Club

Westlake Village, California, Us

As a Business Advisor, I am responsible for advising CallSource Results clients (160+ clients) in the Healthcare, Audiology, Home Improvement (HVAC), and other Professional Services space. Work closely with: sales managers, front office staff, call handlers and owners. The Business Advisor is familiar with both the Healthcare and Home Improvement industry and a variety of performance measures tracked and monitored by the Results program.-Compile and deliver conversion ratios and provide industry averages for benchmarking comparisons. -Call coaching with Customer Service Reps for telephone performance analysis. -Analyze Results data to recommend specific, actionable solutions that deliver improved business results. -Identify trends and insights from client marketing data and deliver summary of insights to client inclusive of geographic and economic conditions. -Conduct closed-loop correction analysis of previously identified improvement opportunities and communicate improvement status to client. -Compile reports and summaries to clients on a regularly scheduled basis. -Quality Check and audits with Excel.-Monthly renewals (MRR), expansions, and upgrades.Internal Excel and Call Coaching trainer for new hires.Develop and conduct two to three webinars on a monthly basis, covering a wide variety of topics to assist business owners. These topics include : developing incentive plans, improving phone handling skills for customer service reps (obtaining contact information, how to recover missed opportunities, overcoming objections), how to interpret data and reports and value statements/selling.I have been able to save a client up to $20,000 a year in marketing investments, and work with others to recover $10,000 a month in converting missed opportunities into revenue.Renewed and maintained my book of business based on Monthly Recurring Revenue (MRR) at 80% average

Westlake Village, California, Us

Worked with an assigned book of business of over 200 clients that consisted of both large dealer groups and individual dealerships. I maintained relationships through proactive analysis of their marketing, CRM tools and solutions management.Renewed Accounts based on Monthly Recurring Revenue (MRR)Upsold product offerings and services based on client needs and problems

Indianapolis, Indiana, Us

Responsible for group enrollment, billing activities, data analysis l, and maintaining assigned accounts. My book of business included Fortune 500 companies who contributed over $6 million monthly for their employees' benefits. Primary duties include: Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions or concerns received by phone or mail. Responsible for all billing and delinquency processes for assigned groups. Ensures accuracy and timeliness of the membership and billing function. Responds to inquiries concerning enrollment processes. Maintains enrollment database. Orders Identification Cards. Determines eligibility and applies contract language for each case assigned. Performs error output resolution for electronic eligibility and processes error discrepancy list. Bills, collects premiums and reconciles payments. Maintains and reconciles premium bill, self-bill and individual billed accounts. Notifies clients of premium discrepancies through payment adjustment notices and detailed audits. Performs basic job functions with help from co-workers, specialists and managers on non-basic issues.*Also a co chairman on the extracurricular and motivational development committee for National Accounts Membership (West Region). Responsibilities include: filming, story boarding and developing motivational videos for use internally within the department. Also help plan and organize events for department re invigoration such as: picnics, barbecues and social events.

Richfield, Minnesota, Us

Worked as a sales associate providing world-class service in the Mobile/Cell phone department as well as the Digital Imaging (digital camera) department. My expertise in both areas became an invaluable asset for daily operations. I also assisted with labor and sales budgeting (responsible for over $5 million annual sales budget) , as well as inventory and project management (planograms).

Knoxville, Tennessee, Us

Concession and Box Office sales.

Bs, Business, With A Concentration In Management

Education record

Education record