I am a Psychology BSc graduate with 12 years of experience across retail, hospitality and leisure. Through several senior positions, I have been able to demonstrate my ability to successfully lead a team to achieve goals and deliver results. I am experienced in analysing business performance, through utilising all available metrics, identifying business opportunities, and implementing improvements. Throughout my career I have been able to develop my knowledge and skills to become a highly confident, dependable and professional Manager, who is able to tackle complex and challenging situations with focus and a clear strategy.My current position is within the cinema industry, as a General Manager, for VUE Entertainment Ltd. I am responsible for the running of a 7 screen multiplex and approximately 40 members of staff, comprising of: Customer Assistants, Team Leaders and Managers. In this role, I oversee all aspects of cinema operation at site level, including Finance, HR, Payroll, Sales, Stock, Health and Safety and Digital (Audio Visual).