Darren Ritchie Email & Phone Number

London, Gb

Bellevue, Washington, Us

Our vision is to become the go-to data platform for all product builders. We are rapidly establishing ourselves as the market leader in feature management and product experimentation, while closing the gap with top players in product analytics.Trusted by over 2,000 organisations, including industry giants like OpenAI, Microsoft, and MonzoAs the first hire outside of the US, I’m leading our go-to-market efforts in EMEA.

Oakland, Ca, Us

LaunchDarkly empowers businesses to deliver features to users faster and with less risk. Our platform enables controlled and gradual feature rollouts, feature variation testing, and hyper-personalisation. With LaunchDarkly, companies can iterate rapidly and make product development data-driven decisions, which ultimately allows them to improve customer acquisition and retention.https://launchdarkly.com/I joined to create a new Enterprise sales team covering our Northern EMEA business, which comprises UK/I, Benelux and Nordics.

Redwood City, Ca, Us

Fearless Labs are on a mission to bring buying and selling teams closer together through digital channels to speed the decision making process and therefore deliver business outcomes more quickly.

London, Gb

Leading a team of new business enterprise sellers focused on winning new logo's and programme mobilisationWorking with marketing and products to shape our GTMImplement continual improvement processes for improved pipeline generation, deal size and pipeline velocity

London, Gb

Leading a growing team of enterprise account managers and new business consultants to grow our FSI business in Northern Europe

London, Gb

* Account Management and business development for enterprise and large enterprise accounts (£1bn+ revenue) in the financial services and insurance vertical* Responsible for helping my clients achieve business outcomes through the adoption of Cloud technology* Engagement across the full adoption lifecycle (strategy & planning, technology selection, migration and operations) through professional services, managed services and software (3rd party and proprietary)* Develop and nurture C-level relationships to ensure technology decisions are aligned with the business goals of the organisation. Joint business case development for board/CEO/CFO approval* Manage a virtual team to ensure appropriate resource alignment and engagement to deliver on our commitments to our clients* Implementation and review of sales methodology and sales processes to increase the maturity and effectiveness of the sales organisation* Creation and review of go-to-market sales messaging, content marketing and client events for improved lead and demand generation

Travel through Argentina, Bolivia, Peru, Ecuador, Colombia, Panama and Costa Rica

Stamford, Ct, Us

* Responsible for maintaining and growing revenue for enterprise ($750m+ revenue) accounts across multiple industries* C-level relationship management to understand how business goals translate to business and IT strategy* Alignment and delivery of Gartner solutions to solve complex business issues* Provide key market trends and insights to challenge and inspire new ways of thinking* Manage a virtual team including ex-CIO’s, delivery partners, sales specialists, consulting partners and analysts to ensure my clients receive value from our extensive portfolio* Internal client advocate to ensure expectations are being met and exceeded

San Jose, California, Us

• Business development for managed services, working with Sales Account Managers and Partners across EMEA. Including scoping of opportunities, proposal generation, TCO/ROI analysis and objection handling.• Business development with existing ‘business critical services’ customers to help drive consumption of Symantec technology through Managed Services.• EMEA wide sales enablement including service overview, customer value proposition and benefits to various internal and external teams.• Development of internal and external facing sales material including data sheets and presentations.• Lead generation through mining of support and SFDC opportunity data.• Opportunity qualification and whitespace analysis one on one with business development and account management teams.• Customer presentations, both face to face and via WebEx, including value proposition, technical deep dive and technical closure.• Technical, legal and commercial negotiation.

San Jose, California, Us

• Develop strong relationships within my assigned accounts at the technical, management and director level to gain trusted advisor status.• Building and maintaining a deep knowledge of my customers environments to spot opportunities for technical optimisation.• Act as a point of escalation for high priority support cases to drive resolution and increase visibility at senior management level within Symantec’s support organisation.• Responsible for an annual renewal revenue of £450,000.• Working with the sales account teams to drive up sell and cross sell opportunities.• Develop strong knowledge of our enterprise products including, but not limited to NetBackup, Enterprise Vault, Storage Foundation, Cluster Server, Altiris and Endpoint Security.• Run regular service reviews within my accounts.• Organise technical events for our BCS customers in the Symantec Executive Briefing Centre.• Demonstrate continued value through effective use of regular onsite engineer visits.• Working with my customers on different initiatives to drive down overall support case load.

San Jose, California, Us

• Working with the license sales teams to drive new consulting opportunities.• Develop a strong knowledge of Symantec’s enterprise products including but not limited to Enterprise Vault, NetBackup, Altiris, Storage Foundation, Cluster Server and Endpoint Security.• Work with clients/internal account managers to gather sufficient technical information to scope requirements.• Build strong internal and external relationships to promote and maximise exposure for Symantec services.• Manage direct relationships on select accounts and drive business to close.• Turn technical requirements into proposals and statements of work (SOW’s).• Working with the technical support teams to identify consulting opportunities.• Working with select strategic partners to help drive business for bespoke consulting services.PLEASE NOTE: Length in role due to Symantec’s strategic decision to operate a partner led consultancy model. As a result the internal services organisation was disbanded.

Iq Winnersh, Berkshire, Gb

Account Management for a range of technology clients throughout the Thames Valley and London.

London, England, Gb

Working within the Thames Valley area with focus on the Support, Networks and Infrastructure Contracts market.

Remote IT Support for employees of Alcan Gove in the Northern Territory, Australia.

Gb

Working in a 1st-3rd Line Support role supporting both remote and in house users. Included project based work including the design, implementation and integration of a new Presentation Server 4 Citrix Farm.

Supporting a range of Small Business clients throughout the South of England. Work included remote support and onsite consultancy.