Darren Smith Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Leading a team of Account Managers to develop and grow our share of the SME market through strategic partnerships and direct sales channels.

Melbourne, Australia

I'm currently working at WEX as the Sales Manager for our fuel and fleet business where I lead a team of Business Development Managers and Strategic Relationship Managers.In this role I have overall accountability and national responsibility for the new business development and account management strategy for mid to enterprise corporate fleets. We simplify corporate payments for businesses that manage large fleets of 500 - 10,000+.Reporting to the Director, Business Development this role is responsible for the following key growth strategies across existing customer relationships, new business and alliance partnerships. • Organic growth of existing customer base through strategic account management o to ensure delivery of card and revenue targets • Strong relationships with all customers to ensure high retention levels of existing customer base including key negotiations of contract renewals, identifying and executing on value add initiatives• Drive the development and management of a strong sales pipeline, focussing on new business opportunities across all identified customer segments and sales channels to market. Ensure new business targets and associated revenue contribution to the overall sales target of the business is achieved

Melbourne, Australia

Develop, and own the sales strategy and business development plan for key strategic partners within the corporate sector.•Strategic Consulting including business plan & sales strategy development.•Business Relationship Management, at multiple levels of the organsiation to understand expectations and objectives •Account Management including business reviews, service level agreements, complaint resolution, Salesforce CRM and analytics•Business Development including deal structuring,tender proposals, funding agreements, and portfolio pricing aligned to business objectives

Auckland New Zealand

Overall responsibility for the sales strategy and distribution of consumer Insurance products through existing and new channel opportunities.•Implement and execute on sales strategy to grow Insurance volume through inbound, outbound and digital sales channels •Build and maintain strong relationships with senior channel management & sales staff to develop strategies to achieve mutually agreed sales targets. •Support the development, implementation & maintenance of compliant, efficient insurance cross-sell processes for each sales channel(100+ sales agents)•Lead Business Development team to identify and implement new distribution opportunities, and provide on-going support to ensure that insurance targets are achieved

Auckland, New Zealand

Lead an inbound and outbound call centre as one of 3 Sales Leaders to deliver Personal Loan and Insurance solutions for New Zealand customers. Reporting to the General Manager of Sales- Execute and build on the Direct Sales Strategy to grow Personal Loan and Insurance volume by effectively leading a sales team 30 call centre sales staff- Provide coaching, leadership and succession planning to drive empowerment and career paths for Team Leaders and front line FTE- Deliver training, coaching and leadership to achieve increase in conversion and customer service results to achieve set business targets- Support the development and implementation of agreed training and compliance controls to ensure all regulatory obligations are met.

Auckland, New Zealand

Team Leader of 8 Direct FTE that deliver Personal Loan and Insurance solutions to New Zealand customers via inbound and outbound calling strategies.- Effectively lead and manage team to achieve set sales targets as directed by business- Provide coaching and leadership to increase overall performance of team and ensure customers expectations are delivered- Complete Quality Evaluation calls to ensure compliance with regulatory obligations and provide individual feedback to staff to improve performance.- Set team goals and reward and recognition with team to help drive motivation