Darren Standish Email & Phone Number

Hartford, Connecticut Area

Hartford, Connecticut Area

Primary digital strategist for TIAA-CREF’s Individual Retail Product & Individual Advisory Services lines of business. Work across lines of business, marketing, IT & digital capabilities teams to lead best in class solutions that support business objectives while serving as the advocate for the Voice of Customer & User Experience.

• Managed the ILD GPS For Life program, a comprehensive on-line service platform providing financial professionals and consumers the on-line tools needed to service their policies.
• Set direction of GPS for Life program, established project teams, managed and prioritized resources across projects. Managed dependencies between multiple projects and the overall costs and risks of the program to.

• Managed the strategic direction for the online eBusiness capabilities of the Individual Life Division. Created a multi-year roadmap and prioritized implementation plan to meet the objectives of the division. Served as.
• Developed working relationships with ILD senior management team, performed analysis of competitor’s capabilities and participated in various industry trade groups to determine necessary eBusiness capabilities.
• Served as project manager on eBusiness projects and stakeholder representative at corporate steering committee meetings, to ensure that ILD leveraged existing capabilities and aligned with corporate direction.

• Founded Standish LLC (http://www.standishllc.com), a consulting firm assisting financial service agencies in the strategic implementation of technology and automation solutions aimed at reducing costs and streamlining.
• Provide tailored business applications, from the evaluation and requirements gathering stage through development, implementation, product support and end user training.

• Managed staff of IT developers and programmers responsible for multiple web based (Internet and Intranet) projects.
• Promoted use of Intranet and Internet as a means to distribute key “web based content” within TPC organization through regular presentations to line of business leaders, senior management, corporate communications and.
• Liaison with corporate and business segments on web based content needs and use of Intranet/Internet to promote key business initiatives within the enterprise as well as to outside audiences, including investors.

• Point of contact for Travelers Property Casualty (TPC) Year 2000 (Y2K) Millennium Rollover; responsible for communications to customers, vendors, lines of business, management and regulators.
• Developed and implemented Document Retention Process and Procedures for Y2K Project Office.
• Developed Y2K Systems and Logistics Plans including TPC Year 2000 Command Center Disaster Recovery Procedures.

Marketing, Communications

Marketing, Marketing & Communications